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100 Reviews of Porsche Beaverton - Service Center
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July 06, 2016
Gabe is at your service Gave is extremely attentive and provides excellent customer service along with all the staff at Sunset. I do have one complaint to Porsche that I th Gave is extremely attentive and provides excellent customer service along with all the staff at Sunset. I do have one complaint to Porsche that I thought I lost my key and When I dropped off my car for wiper service ordered new spare at 11 am. That evening my daughter found my key in her backpack so at 8 am next morning called Gabe to inform him and he said it was too late. That it was already ordered and I had to pay for additional key. I still am baffled that I paid $350 for a key I didn't need. More
by Terri60
Employees Worked With
Gabe Wiley
Helpful July 05, 2016
New tires and alignment. Ian Prater was very helpful. Scheduled my appointment and followed up on details. Alerted me to areas of concern and coordinated with technicians to Ian Prater was very helpful. Scheduled my appointment and followed up on details. Alerted me to areas of concern and coordinated with technicians to insure that my service was prompt and professional. More
by mickey
Employees Worked With
Ian Prater
July 04, 2016
Not Customer Oriented I took my 2013 Porsche Cayenne to this dealer for some warranty work and a "recall" notice item. They were two weeks out before they could see my veh I took my 2013 Porsche Cayenne to this dealer for some warranty work and a "recall" notice item. They were two weeks out before they could see my vehicle. I brought the vehicle in and was told they would need to keep it for several days and therefore was given a loaner car. After several says I called to check the status and was told they had to order a part. Several days after that I checked again--since no one called me--and was told they still didn't have the part. What a joke. They kept my vehicle for almost a week and did not fix "anything". They should have give me my car back after they found out they did not have the correct parts to fix it. NOT KEEP A CUSTOMER'S CAR FOR A WEEK AND NOT FIX ANYTHING. After I explained to them that I wanted my car back and to contact me when the parts were in, they finally fixed it the following week. More
by PorscheSUVGuy
Employees Worked With
John Schindel, Gabe Wiley, Ian Prater, Hannah Towery
June 28, 2016
Great Porsche service! Sunset Porsche does a great job in servicing our Porsche's! They provide competent friendly service and are quick in getting our cars in and out on t Sunset Porsche does a great job in servicing our Porsche's! They provide competent friendly service and are quick in getting our cars in and out on time. They are not cheap, but neither are our cars! I highly recommend them for your service needs! More
by 911RS
Employees Worked With
Gabe Wiley
June 15, 2016
Great work, even better loaner vehicles! Swung our Cayenne into the shop for routine maintenance and to look into a few other issues. Everything was addressed in a timely manner and solved. Swung our Cayenne into the shop for routine maintenance and to look into a few other issues. Everything was addressed in a timely manner and solved. Porsche came back detailed and shiney. The additionally loaned us a beautiful new Audi A4, last time was a brand new Audi A6. What fast, sexy autos. I would highly recommend this dealership for any service work on your German machines. More
by William T Corotis
Employees Worked With
Ian Prater
May 29, 2016
Outstanding service from scheduling to pick-up. I could not have been teated with more courtesy and professionalism than I was treated with. This was my first service with Sunset Porsche and I could I could not have been teated with more courtesy and professionalism than I was treated with. This was my first service with Sunset Porsche and I could not have been more pleased. More
by Greekman
Employees Worked With
John Schindel, Gabe Wiley, Ian Prater, Hannah Towery
May 24, 2016
Very happy to have Suset Porsche as my dealer. Thank you Sunset Porsche, Gabe, Hannah and team, very happy with my recent visit to the service department, do not want to see you to often, like driv Thank you Sunset Porsche, Gabe, Hannah and team, very happy with my recent visit to the service department, do not want to see you to often, like driving my car to much for that. I know you can take great care of my car when needed. Tony Brennan. More
by walsh
Employees Worked With
Gabe Wiley, Hannah Towery
May 22, 2016
service team provides a great experience From the time you arrive, to the status updates throughout the day, and even at pick up the service is friendly and knowledgable. Always a pleasure w From the time you arrive, to the status updates throughout the day, and even at pick up the service is friendly and knowledgable. Always a pleasure when I have my vehicle serviced here. More
by William
Employees Worked With
Gabe Wiley, Hannah Towery
May 17, 2016
Great Experience Gabe was very helpful with excellent customer service and a wealth of information on the vehicle and it's needs. I felt comfortable that I was taken c Gabe was very helpful with excellent customer service and a wealth of information on the vehicle and it's needs. I felt comfortable that I was taken care of at the highest level. More
by porschecab
Employees Worked With
Gabe Wiley
May 15, 2016
Excellence was expected and was delivered As always you folks,did great. I very much appreciated the two reminders and the e-mail for when I should leave based on my location, time of appoint As always you folks,did great. I very much appreciated the two reminders and the e-mail for when I should leave based on my location, time of appointment and traffic. This was totally unexpected and showed a level of concern beyond what I could imagine. The personal attention that Ian showed also was exceptional. I realize that soon the new showroom will be done. I look forward to when the new facility will be up to the wonderful standards of the staff. BIll Kohn More
by Billdog
Employees Worked With
Ian Prater
