Porsche Birmingham

Hybrid battery replacement Following an amber light in the dash I learned that the hybrid battery needed replacement. Part was ordered from Germany and used to replace the orig Following an amber light in the dash I learned that the hybrid battery needed replacement. Part was ordered from Germany and used to replace the original battery. Service was excellent and even though the procedure was complicated, and the first for this dealership, everything works just fine. All done under warranty and in a couple of work days. I was impressed. More

Expected , effecient, and out on time. They were ready when i arrived , offer loaner if took to long, and got me out on time....Tracy sends message they appreciate my business. They were ready when i arrived , offer loaner if took to long, and got me out on time....Tracy sends message they appreciate my business. More

Service Great service , very accommodating and courteous staff members . They go out of the way to help . Outstanding service overall , I had great experience Great service , very accommodating and courteous staff members . They go out of the way to help . Outstanding service overall , I had great experience . Would highly recommend More

Excellent, friendly, professional service Great service that was well-explained and accomplished on a timely basis. There is a pleasant waiting area if you don't drop the car off. The car wa Great service that was well-explained and accomplished on a timely basis. There is a pleasant waiting area if you don't drop the car off. The car was washed and looked great. More

Excellent - could not be better Immediate response on arrival - loaner car, a new Macon, ready and waiting with full tank - service done promptly - additional tire rotation done to Immediate response on arrival - loaner car, a new Macon, ready and waiting with full tank - service done promptly - additional tire rotation done to prolong tire life - no wait on picking up car the same day. Tracy is super courteous. More

Easy and efficient and courteous! I was treated like a friend and appreciated as a customer. My customer service mgr was professional and took all the time necessary to respond to all I was treated like a friend and appreciated as a customer. My customer service mgr was professional and took all the time necessary to respond to all my questions and explain everything which had been done to my carand when I needed to return for service. I had a recall notice taken care of as well as scheduled service.. My car was washed and ready on time. More

I was very happy with my entire service experience. Rodney was top notch professional and took good care of me and my Macan. I was very happy with my appointment and my entire service experience.. Rodney was top notch professional and took good care of me and my Macan. I was very happy with my appointment and my entire service experience.. More

Repair work on leather Did a great job on replacing a panel of leather on the drivers seat. Matched the leather to where you would not notice that it was not the original l Did a great job on replacing a panel of leather on the drivers seat. Matched the leather to where you would not notice that it was not the original leather. Very pleased with the service. More

Cayman Service The service for my 2006 Cayman S has always been professional and the the staff is always attentive, helpful and accommodative. I highly recommend Po The service for my 2006 Cayman S has always been professional and the the staff is always attentive, helpful and accommodative. I highly recommend Porsche Birmingham. More

The service,as always was outstanding. Working with Robben and Rodney is a pleasure. Robben goes above and beyond to insure satisfaction. The only negative with the experience was that w Working with Robben and Rodney is a pleasure. Robben goes above and beyond to insure satisfaction. The only negative with the experience was that when my car was returned to me the "service Required" light was on. Robben explained that since I did not have the recommended four year service, my car has only 10,000 miles on it, Porsche will not allow the light to be reset. My dissatisfaction is not with the dealer but with the Porsche policy. More