Porsche Birmingham

Excellent - could not be better Immediate response on arrival - loaner car, a new Macon, ready and waiting with full tank - service done promptly - additional tire rotation done to Immediate response on arrival - loaner car, a new Macon, ready and waiting with full tank - service done promptly - additional tire rotation done to prolong tire life - no wait on picking up car the same day. Tracy is super courteous. More

Easy and efficient and courteous! I was treated like a friend and appreciated as a customer. My customer service mgr was professional and took all the time necessary to respond to all I was treated like a friend and appreciated as a customer. My customer service mgr was professional and took all the time necessary to respond to all my questions and explain everything which had been done to my carand when I needed to return for service. I had a recall notice taken care of as well as scheduled service.. My car was washed and ready on time. More

I was very happy with my entire service experience. Rodney was top notch professional and took good care of me and my Macan. I was very happy with my appointment and my entire service experience.. Rodney was top notch professional and took good care of me and my Macan. I was very happy with my appointment and my entire service experience.. More

Repair work on leather Did a great job on replacing a panel of leather on the drivers seat. Matched the leather to where you would not notice that it was not the original l Did a great job on replacing a panel of leather on the drivers seat. Matched the leather to where you would not notice that it was not the original leather. Very pleased with the service. More

Cayman Service The service for my 2006 Cayman S has always been professional and the the staff is always attentive, helpful and accommodative. I highly recommend Po The service for my 2006 Cayman S has always been professional and the the staff is always attentive, helpful and accommodative. I highly recommend Porsche Birmingham. More

The service,as always was outstanding. Working with Robben and Rodney is a pleasure. Robben goes above and beyond to insure satisfaction. The only negative with the experience was that w Working with Robben and Rodney is a pleasure. Robben goes above and beyond to insure satisfaction. The only negative with the experience was that when my car was returned to me the "service Required" light was on. Robben explained that since I did not have the recommended four year service, my car has only 10,000 miles on it, Porsche will not allow the light to be reset. My dissatisfaction is not with the dealer but with the Porsche policy. More

Battery replacement I want to preface that Robben Tindle and the dealer service staff could not of been more helpful in trying to negotiate with Porsche to replace a ba I want to preface that Robben Tindle and the dealer service staff could not of been more helpful in trying to negotiate with Porsche to replace a battery under warranty. Although unsuccessful, they did not charge me for the installation and re-initialization of the onboard computer on the battery that I elected to furnish in Lieu of Porsche. I Fault Porsche [not the dealer but Porsche USA ] for nitpicking a battery replacement that should’ve probably been under warranty as the car was both under miles and time. However they have some sort of rule that you must drive a certain average miles per month in order for battery to be warranted. I think this is utterly ridiculous but it is what it is. Again Porsche Birmingham themselves are very easy to deal with and I commend them for honestly trying. More

Service Just excellent service. Service person, Robben Tindle is very accommodating and informative. I have been speaking with this person for over 3 months a Just excellent service. Service person, Robben Tindle is very accommodating and informative. I have been speaking with this person for over 3 months about Porsche cars and he has been incredible helpful!! More

Great Service Experience Robben researched my Cayman GTS service history and found to my surprise that the previous owner in Nashville had purchased a Porsche 4-year maintenan Robben researched my Cayman GTS service history and found to my surprise that the previous owner in Nashville had purchased a Porsche 4-year maintenance agreement that will save me thousands of dollars over the next several years on scheduled service. Everyone at Porsche Birmingham has been very friendly and I would highly recommend. More

Fantastic Service The guys at Porsche Birmingham always do a fantastic job with my Cayenne Turbo S. Prompt service, spotless upon pickup, and always have a nice loaner The guys at Porsche Birmingham always do a fantastic job with my Cayenne Turbo S. Prompt service, spotless upon pickup, and always have a nice loaner porsche to drive during servicing. Great service! More