Porsche Danbury

At the end of May I bought a certified 2016 Cayman GT4 with 7300 miles on it. After 28 days and driving it 800 miles, the engine failed. That's a $100,000 car that failed after 28 days of owning it (!). A with 7300 miles on it. After 28 days and driving it 800 miles, the engine failed. That's a $100,000 car that failed after 28 days of owning it (!). At the time of purchase this dealership refused to provide me with service records for the car citing "privacy" as the reason they could not - promising me that the certification process was a good enough indicator of the car's reliability. The car will be in the shop for about 6 weeks waiting on a new engine from Germany. A week ago I reached out to Danbury Porsche and explained the situation. They stopped responding to me after I asked them to provide me a loaner car while my local dealership handles the warranty claim. Clearly they care very little about selling lemons to their customers or standing by their work. Buyer beware. Not my first Porsche, not my last, but definitely never doing business with this dealership again. More

efficient clean and friendly, they did what they said they would in the time they said they would and I was home for dinner ! hurrah they would in the time they said they would and I was home for dinner ! hurrah More

Very professional Eric followed up on the software Very professional Eric followed up on the software update status Very professional Eric followed up on the software update status More

As always speedy and courteous service and great communication. The lack of a car delivery (like other luxury car brands) makes any service a whole day two person affair, which is very inconvenient. communication. The lack of a car delivery (like other luxury car brands) makes any service a whole day two person affair, which is very inconvenient. More

Good experience from check-in to pick up. Expensive service for routine. Not a fan of this application as I should not be required to write 25 words to rate my service. Only did it because Porsch service for routine. Not a fan of this application as I should not be required to write 25 words to rate my service. Only did it because Porsche did a good job and I get many reminders. More

Jamal and the team were terrific. Seamless low pressure process, very very satisfied. This is my second purchase through Porsche Danbury and i am sure there will be many others. Jamal was outstanding. Vic process, very very satisfied. This is my second purchase through Porsche Danbury and i am sure there will be many others. Jamal was outstanding. Vic More

Had a sensor problem. Service tech took a ride with me when back the tech came out took the car in and reprogramed what needed to be done. Very happy with the results. when back the tech came out took the car in and reprogramed what needed to be done. Very happy with the results. More

Great experience. Solid sales rep in Mike Kileen. Available and communicative every step of the way. Generally cared about my customer experience and great Brand Ambassador. Available and communicative every step of the way. Generally cared about my customer experience and great Brand Ambassador. More

Seamless from making the appointment all the way through driving away from the dealership. Courteous, professional, and efficient. The service video was impressive. Explained the details of the service. Car driving away from the dealership. Courteous, professional, and efficient. The service video was impressive. Explained the details of the service. Car was ready before promised estimate. I live about an hour away and it's worth the trip to buy and service my car there. More

I have to give them 5 stars for service. I was just stunned by the price of routine maintenance but I guess that's what it costs to own a Porsche. stunned by the price of routine maintenance but I guess that's what it costs to own a Porsche. More