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Porsche Greenwich - Service Center

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12 Lifetime Service Reviews

241 W Putnam Ave, Greenwich, Connecticut 06830

12 Reviews of Porsche Greenwich - Service Center

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October 28, 2015

"unreliable service"

- DK

I had numerous problems with my 2013 911 C4S, and on several occasions I had to bring the car back for service for the same issue two or three times. I switched to another dealer, who was able to fix everything. The other dealer also looked at a 2011 Cayenne that New Country had serviced, and noticed improper work that had led to oil being splattered all over the inside of the hood. I expect much more from a Porsche service center.

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Recommend Dealer
No
Employees Worked With
Nov 05, 2015 -

Porsche Greenwich responded

DK, Thank you for taking the the time to provide your feedback. Our goal is to deliver the absolute best service possible and exceed any and all of your expectations. I am disappointed your expectations were not met and exceeded. As a valued client, I would like to speak with you personally about your experience and encourage you to contact me directly at 203-302-1680 or sbhuiyan@newcountry.com. I look forward to hearing back from you and would like to thank you for the opportunity to review this with you and assist you as well. Kindly, Sajjad Bhuiyan Sales Manager

Nov 06, 2015 -

DK responded

We did speak, and you simply asked me if I wanted to trade in my car for a new one, paying full price for the difference. For obvious reasons this is not what I wanted to do with a 1-year-old car.

Nov 09, 2015 -

Porsche Greenwich responded

DK, Thank you for responding back to me and it was a pleasure speaking with you. I appreciate you taking a moment out of your busy schedule to review and discuss your experience. As per my promise, I have emailed you back as well. As you know, please reach out to me for any of your future Porsche needs. My team and I are all here to assist you and and look forward to exceeding your expectations moving forward. Thank you again for your support and understanding, Have a great Thanksgiving! Sajjad Bhuiyan | Sales Manager

August 24, 2014

"Outstanding service and sales"

- stiffelman

Jim Kennel is professional, thorough, personal and caring. The single best service representative I have ever worked with!! He makes servicing my Porche a pleasurable experience!

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Recommend Dealer
Yes
July 21, 2014

"Guaranteed Good Experience"

- RBhambri

Whether at a cafe in queens or a dealership showroom, Sajjad always demonstrates professionalism to all his clients,. His resourcefulness at the office combined with his affable smile makes Sajjad the ideal sales manager. Here's to all of Sajjad's accomplishments and perfections! -Rahul

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Recommend Dealer
Yes
Employees Worked With
July 08, 2014

"993 Service"

- Teracingusa

Quick drop off and pick up. Replaced electric window lift switch (reason for visit). Jim Kennel identified additional services recommended including wiper blades and serpentine belts. Won't get stranded!! Overall, very good service experience, and good Cappuccino!

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Recommend Dealer
Yes
Employees Worked With
Jul 16, 2014 -

Porsche Greenwich responded

Thank you for your recently servicing your 993 with New Country Porsche of Greenwich. We appreciate the kind words and please remember our goal is to make you a customer for life by being there for you and your family for all your Porsche needs. Please never hesitate to contact myself or Jim if we can ever be of assistance. Please stop by as many times as you would like for our complimentary cappuccino, coffe or espresso any time you like! Thank you again for being part of our family! Sajjad Bhuiyan Sales Manager (203) 869-8900 Ext.#1680 sbhuiyan@newcountry.com www.porscheofgreenwich.com

May 28, 2014

"Porsche service"

- Mlazarakis

Very attentive and responsive to needs. Flexible in drop off and pick up. Communicative in what needs to be performed, what was cost. Not pushy with unnecasry services. Great overall experience.

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Yes
Employees Worked With
Jun 03, 2014 -

Porsche Greenwich responded

Thank you again for servicing your Porsche at Porsche of Greenwich! Our goal is to ensure your satisfaction thru all aspects of your ownership experience. Please never hesitate to contact myself or Jim if we can ever be of assistance. Thank you again for being part of our family! Sajjad Bhuiyan Sales Manager (203) 869-8900 Ext.#1680 sbhuiyan@newcountry.com

May 08, 2014

"Service review porsche"

- Kennethali6

The whole maintenance process was done seamlessly . From booking the appointment to getting me to and from the dealership. All work completed perfectly and ready at reasonable time. Put a smile on my face The staff especially Jim was outstanding . Thank you.

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Recommend Dealer
Yes
Employees Worked With
May 08, 2014 -

Porsche Greenwich responded

Thank you again for servicing your Porsche at Porsche of Greenwich! Our goal is to make you a customer for life by being there for you and your family for all your Porsche vehicle needs. Please never hesitate to contact myself or Jim if we can ever be of assistance. Congratulations & thank you again for being part of our family! Sajjad Bhuiyan Sales Manager (203) 869-8900 Ext.#1680 sbhuiyan@newcountry.com

May 08, 2014

"A great dealership to deal with!"

- alfamere

I only brought my Boxster S in to have to snow tires swapped off for the regular tires. Raphael is fantastic and makes any dealings a pleasant experience. I always feel that my car is babied and I leave the dealership with a smile knowing the work was performed expertly.

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Recommend Dealer
Yes
Employees Worked With
May 08, 2014 -

Porsche Greenwich responded

Thank you again for servicing your Porsche at Porsche of Greenwich! Our goal is to make you a customer for life by being there for you and your family for all your Porsche vehicle needs. Please never hesitate to contact myself or Rafael if we can ever be of assistance. Congratulations & thank you again for being part of our family! Sajjad Bhuiyan Sales Manager (203) 869-8900 Ext.#1680 sbhuiyan@newcountry.com

April 24, 2014

"Fantasic Service"

- LewisSchwartz

I my car needed brakes and some body work. Jim coordinated with body shop and his service department which made my life much easier. The process was quick, seamless and professional. It was also a pleasure to work with Jim who was friendly and kept me informed about the repairs as well as timeline for completion.

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Recommend Dealer
Yes
Employees Worked With
Apr 30, 2014 -

Porsche Greenwich responded

Thank you again for utilizing our service center here at Porsche of Greenwich. Our goal is to be there for you throughout the entire ownership experience . Please never hesitate to contact myself, Jim or Rafael if we can ever be of assistance. Thank you again for being part of our family! Sajjad Bhuiyan Sales Manager (203) 869-8900 Ext.#1680 sbhuiyan@newcountry.com www.porscheofgreenwich.com

April 22, 2014

"New Country Porsche:"

- CS9117

By far the most professional and pleasant dealership I have dealt with- from sales to service to the receptionists. Usually dealing with dealers has a lot of snags or annoying aspects to it. Here there was nothing that was inconvenient. From the purchase of the car right through the service appointment. Everything was handled as if I was the only customer. They were extremely flexible and made sure they took care of things based on my schedule, not what they had open- they made sure they fit me in as needed. Clearly you are spending a lot of money on these cars, but it was very nice to be treated accordingly and unlike any other dealership i have dealt with in the past.

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Recommend Dealer
Yes
Apr 30, 2014 -

Porsche Greenwich responded

Thank you very much for your patronage from everyone here at Porsche of Greenwich! Our goal is to make you a customer for life by being there for you and your family before, during and after the sale. Please never hesitate to contact myself , Rich or Rafael if we can ever be of assistance. Thank you again for being part of our family! Sajjad Bhuiyan Sales Manager (203) 869-8900 Ext.#1680 sbhuiyan@newcountry.com www.porscheofgreenwich.com

April 09, 2014

"Lease buy back, and Service "

- 116116

Great professional service and sales expertise. New Country is an expert knowing my Porsche's, and never tries to oversell. Make the experience fun and educational.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Rich Del Mazzio, Steve Edmond, Jim Kennel, Sharon Grant, Gloria Ramirez, Rafael Amonte, and Todd Bullock
Apr 15, 2014 -

Porsche Greenwich responded

Thank you again for buying your lease thru Porsche of Greenwich! Our goal is to make you a customer for life by being there for you and your family before, during and after the sale. Please never hesitate to contact myself or Rich if we can ever be of assistance. Thank you again for being part of our family! Sajjad Bhuiyan Sales Manager (203) 869-8900 Ext.#1680 sbhuiyan@newcountry.com

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