Porsche Minneapolis
Minneapolis, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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As Personal Representative of my brother-in-law's Estate, I was responsible for a 1995 Porsche 911 that had been at another repair shop for more than three years. The engine and transmission had been removed I was responsible for a 1995 Porsche 911 that had been at another repair shop for more than three years. The engine and transmission had been removed, numerous other components were disassembled, and the repairs remained unfinished. We contacted Porsche Minneapolis about possibly taking over the repairs. Although they never performed repairs on the car, Michael Lamm, Mike DeJong, and Porsche technician Jeremy LaVenture went out of their way to meet us at the other shop and inspect it. The other repair shop repeatedly asked the Estate to sign a Release of Liability. Because of his concerns about the repairs and the condition of the car, Michael advised us not to sign the release. His advice was particularly valuable to me as Personal Representative, and we followed it. Ultimately, the other shop found a buyer for the Porsche, and we were able to sell it as is, in its disassembled condition, without proceeding with the repairs. Michael's advice helped us navigate a difficult situation and reach a satisfactory resolution. Throughout this process, Michael, Mike, and Jeremy generously shared their time and expertise, even though we ultimately did not have the Porsche repaired at their dealership. Porsche Minneapolis also graciously declined our offer to compensate them for their efforts. Our family previously purchased two vehicles from another Carousel dealership, and we were very satisfied with both experiences. The exceptional assistance we received from Porsche Minneapolis further strengthened our confidence in Carousel Motor Group. I am extremely grateful to all three gentlemen for their integrity, professionalism, and willingness to help. I highly recommend Porsche Minneapolis. More
If it’s warranty work you have no choice but dealer. However, if it’s non warranty work go find a reputable independent Porsche mechanic. Dealer is a rip off However, if it’s non warranty work go find a reputable independent Porsche mechanic. Dealer is a rip off More
Just picked up my Porsche Panamera. Steve my salesman was very informative and thorough!! Would definitely rate the whole experience a 10!! Steve my salesman was very informative and thorough!! Would definitely rate the whole experience a 10!! More
Great experience with Sean. He answered all my questions and spent a lot of time showing me the car features. When I decided to purchase, there was no pressure. He negotiated on He answered all my questions and spent a lot of time showing me the car features. When I decided to purchase, there was no pressure. He negotiated on my behalf and got me the best deal. More
We were interested in purchasing a Cayenne Coupe Turbo S E-Hybrid but we had the worst experience. The first time we visited the dealer was on a Saturday and we wanted to test drive the car and we were told E-Hybrid but we had the worst experience. The first time we visited the dealer was on a Saturday and we wanted to test drive the car and we were told it had absolutely no gas and no charge so we couldn’t try it. We asked if someone could go get gas and we’re told no but to come back Monday because and it will be fully charged and have gas. We came back on this day and it still had no gas and no charge. We felt dismissed. We had to wait for them to go fill it for 20+ minutes. We wanted to experience the plug in hybrid so it was a disappointment that it wasn’t charged like we were promised. The third time we went was later that week and we were told the vehicle wasn’t available for us to view because it was off site in the “vault”. Nobody could get it for us. We felt dismissed and disrespected again. We agreed with our salesman, Shawn to come back Monday and he promised it would be back from the vault fully charged and with gas so we could finally test drive it as we originally wanted. We called that agreed upon Monday morning to tell him we would come at 3. He said unfortunately the vehicle is on hold for a long time client of theirs so now we can’t see it and it Sold and basically this client is more important than us. We previously purchased a 2016 cayenne S from then and ended up leaving this situation absolutely disgusted with the treatment we received from Shawn and whoever was involved. We all felt as though they purposely never had this car ready for us to test drive to hold it for this “special” client of theirs. We also left with the feeling of why did they hold it for this person but not us? We had previously purchased from them and would be a continued client, but after this whole debacle we certainly will not be ever purchasing from them again and left feeling like they have poor business ethics of picking favorites and manipulating the situation to whatever suits them better. More
Safety issue was present and known by dealership and not disclosed to me as a customer. After numerous attempts at repairs and being told to “just leave it” I fortunately found out at a different Porsche de disclosed to me as a customer. After numerous attempts at repairs and being told to “just leave it” I fortunately found out at a different Porsche dealership about it. Felt cheated. Wish I could return this Porsche. The engine light came on within one month of purchase of a CPO vehicle under 30k miles. Did not receive license plate in a timely manner, do not work with them if out of state. More
I had negative experience at St. Paul Porsche and reached out to Bill Dunne who was very apologetic. Today I was in getting a Porsche extended warranty repair and Mr. Dunne made sur Paul Porsche and reached out to Bill Dunne who was very apologetic. Today I was in getting a Porsche extended warranty repair and Mr. Dunne made sure the $250 deductible was waived. Thank you for taking my concerns seriously. More
Fantastic experience with Sean Nelson. He was extremely transparent, I didn’t feel like I was being pushed into things I didn’t need. It didn’t feel like dealing with a “Car Salesman” it He was extremely transparent, I didn’t feel like I was being pushed into things I didn’t need. It didn’t feel like dealing with a “Car Salesman” it was more like having a professional advisor at my side to answer any and all random questions I had and made sure I was aware of alternative options and better value. Buying a car usually isn’t the most fun process, Sean and the team at this dealership made sure it was great. Already looking forward to the next one More
I purchased a Taycan from this dealership last year. I’ve had numerous technical issues. Examples include sensors not working, which cause the car to go into a critical shut down process, screens not I’ve had numerous technical issues. Examples include sensors not working, which cause the car to go into a critical shut down process, screens not working and more. I’ve capture these problems on video and brought them with me when bringing the car in for repair. I’ve been told again and again that there is nothing they can do because there are “no codes stored in the car”. As a consumer, I don’t really care what codes Porsche stores and what they don’t. I expect a car that works as it was designed or they fix it, especially a high end luxury vehicle. Everyone I’ve spoken to is completely apathetic. They sold me a very expensive car that they won’t stand behind. They want to make money and will do it at any cost, including customer service. Run, don’t walk away from this dealership. More





