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Porsche Annapolis

Annapolis, MD

4.8
390 Reviews

2016 West St.

Annapolis, MD

21401

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Showing 390 reviews

April 30, 2024

Our Service Advisor (Hugo) was fantastic. Gave us a detailed overview of what services were needed to keep the car performing at is max level. Hugo maintained contact with us thought out the More

by smgreene97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo the Service Advisor
Apr 30, 2024 -

Porsche Annapolis responded

Thank you for your kind words about our team member, Hugo! We are glad to hear you had a wonderful service experience at Porsche Annapolis.

April 30, 2024

IT IS ALWAYS A PLEASURE TO COME BACK TO ANNAPOLIS PORSCHE I AM ALWAYS SATISFIED WITH THE SERVICE I RECIEVE THERE AND TO ENTERACT WITH THE SERVICE STAFF,, JAMIE IS THE MAIN REASON I COME BACK THERE . PLEASE More

by Marvelmac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMIE WEST
May 01, 2024 -

Porsche Annapolis responded

We are happy to hear you have continued to have a great experience at Porsche Annapolis! Thank you for your kind feedback about our team.

April 14, 2024

40K service done - Received a nice loaner. Shop forgot to communicate that my break fluid reservoir was below minimum. More

by GeHolliday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 15, 2024 -

Porsche Annapolis responded

Thank you for your review. We greatly appreciate your feedback and the opportunity to assist with your service needs. If there is anything we can do to further assist you, please give our Service Department a call at 888-960-4510. We look forward to serving you again at Porsche Annapolis.

April 06, 2024

Great service. Jaime was great. Will return again if I need to. Thank you again More

by maregbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Apr 08, 2024 -

Porsche Annapolis responded

Thank you for your great feedback! We are glad you had a great experience with our team at Porsche Annapolis.

March 31, 2024

Always very helpful. Hugo and Jamie are terrific as service managers. They will remember your name. More

by Tomd025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Apr 01, 2024 -

Porsche Annapolis responded

Thank you for 5 stars! We appreciate your kind words about our team at Porsche Annapolis. It is always our pleasure to serve you!

March 29, 2024

When I bring a car for service, I get an estimate of the cost, without asking. They always have a loaner car (if you reserve one), they always communicate the progress of your work, they always undercut th More

by rtpotee
Recommend Dealer
Yes
Employees Worked With
Mark Madden, Katherine Higuera
Apr 01, 2024 -

Porsche Annapolis responded

Thank you for your great feedback! We are happy to hear you have continued to have a great experience at Porsche Annapolis.

March 28, 2024

Juli and the team were absolutely phenomenal! ! Not only did they give me my dream car as my loaner throughout service, but she handled my car and situation with the utmost care and consideration. More

by Dew11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Brown
Mar 29, 2024 -

Porsche Annapolis responded

Thank you for your great feedback. It was our pleasure to serve you at Porsche Annapolis!

March 27, 2024

Top flight service and friendly staff. Wonderful to visit the dealership, and it’s close by my home and it’s therefore quite convenient. More

by cpjssys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Madden, Stephen Wilcox
Mar 29, 2024 -

Porsche Annapolis responded

Thank you for your wonderful feedback. We look forward to serving you again at Porsche Annapolis!

March 27, 2024

Nick was brand new to the store and the business when we first dropped in. We expected some growing pains as a result but the team came together and did a wonderful job putting together a deal on a Macan. More

by Labsandcrabs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Erculiani, Katherine Higuera
Mar 29, 2024 -

Porsche Annapolis responded

Thank you for your kind words about our team. We hope you enjoy your new Macan!

March 27, 2024

Excellent service. Jamie was understanding of my needs and the Valet crew (Jeff) went above and beyond their duties. Jamie kept me informed throughout the process. T More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Wist a Jeff in valet. , Katelyn Paul
Mar 29, 2024 -

Porsche Annapolis responded

It was our pleasure to provide you an excellent service experience. We look forward to serving you again at Porsche Annapolis!

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