"Responsive to my needs and friendly service. However once..."
Responsive to my needs and friendly service. However once I’m passed off to the “finance” department the the service is thrown out the window. The process takes entirely too long. The people are certainly friendly but the paperwork processing is egregiously long and drawn out.
We want to thank you for your kind words regarding the service department and overall experience, however are sorry to hear about your timely situation with our finance department. We would be open to speaking with you further regarding your visit and hearing your feedback in how you believe the process can be more streamlined. Please reach me directly at 405-748-8080 if you would like to speak more.
Ryan DeToro, General Manager
"We inquired about a car that was all of a sudden more..."
We inquired about a car that was all of a sudden more expensive when we got to the lot. They than turned around and tried to steal our trading claiming it had an issue it didn't have and further claim they confirmed with the last mechanic we took it too which was impossible given that shop wasn't even open the day in question. Just skip this dearlership.
Daniel F. is a tremendous service advisor! Daniel has always given me and my Porsche great service and kept me informed on the work being done on my car. By far and away the best service rep I have ever dealt with. Daniel and Samantha Murley, Customer Service Manager at Porsche OKC, are a great team that provide quality service to their customers!
"Great people - informative, professional, knowledgeable,..."
Great people - informative, professional, knowledgeable, no pressure, and personable. My wife and I had an exceptional experience with everyone at the dealership and highly recommend not only the people but also the fantastic service!!