Porsche Orland Park, A Joe Rizza Dealership

Brett was amazing. I hate buying new vehicles, I was able to tell him what I needed the previous Friday (2021 Taycan 4S). I set an appointment for the next Friday and it was a seamless process. I was not hag to tell him what I needed the previous Friday (2021 Taycan 4S). I set an appointment for the next Friday and it was a seamless process. I was not haggled, ostracized, or scrutinized like most dealerships are. This is a completely different franchise devoid of any of the other Porsche Dealers. Brett was extremely knowledgeable and even personally delivered me a loaner vehicle for me to use while my car was being serviced. I have also been able to call him for additional things and he made sure to go out of his jurisdiction to be able to comply with my requests. I will definitely be buying another vehicle next year from them. We have our eyes on a Hybrid Cayenne, we will definitely ONLY be looking for Brett. He has revamped the car buying experience for me and made it extremely pleasurable. Please give him a call, you will not be disappointed! More

Presented at the site for included maintenance but because I was “off calendar” there was a >$1300.00 cost for me. I had checked prior to making the appointment and was told there would be no cost. because I was “off calendar” there was a >$1300.00 cost for me. I had checked prior to making the appointment and was told there would be no cost. Full disclosure, I was told that by the dealer I worked with in Texas when I obtained my vehicle. I was just surprised and disappointed that Porsche as an organization did not take into consideration that people were driving less due to COVID and there was no leeway provided for time vs. mileage. It hasn’t changed my opinion about this dealership which remains high but has definitely dimmed my view of the Porsche brand overall. More

Professional and excellent to work with, good sales and excellent service department. Very accommodating when service is needed with pickup, drop off and providing a loaner car. excellent service department. Very accommodating when service is needed with pickup, drop off and providing a loaner car. More

Porsche Orland Park always provides CS beyond expectations. And noticed that things are improving under John Kitzmiller management. From taking a service appointment, to dropping the car, to upda expectations. And noticed that things are improving under John Kitzmiller management. From taking a service appointment, to dropping the car, to update calls, to picking the car to follow up calls on how things are working, all is fun. Well done and keep the excellent work Mr Kitzmiller. More

Great speedy service. Car returned as promised and in perfect condition and clean. Service manager very polite, knowledgeable and professional. Highly recommended this dealership. No complaints. perfect condition and clean. Service manager very polite, knowledgeable and professional. Highly recommended this dealership. No complaints. More

Very responsive and thorough, with good communication. They make sure you feel like an important customer, and took care of all of the items I needed addressed. They make sure you feel like an important customer, and took care of all of the items I needed addressed. More

Terrible customer service. There service advisor Tim needs to be retrained on customer service. The work has to be terrible if I’m back within one month for the same problem. For the extremely high pric needs to be retrained on customer service. The work has to be terrible if I’m back within one month for the same problem. For the extremely high price I expect and deserve better More

This was my most pleasant car buying experience ever. I was at the Mercedes Benz dealership but the salesman was late, so I drove to Porsche Orland Park and Mike was the best. was at the Mercedes Benz dealership but the salesman was late, so I drove to Porsche Orland Park and Mike was the best. More

Have caused damage to my automobile when brought in for routine service Clock .windshield fluid system not acceptable for Porsche service. Not had this befor routine service Clock .windshield fluid system not acceptable for Porsche service. Not had this befor More

Tony Rizza and his team of highly skilled employees are fantastic! Highly recommend. Service is second to none! 2 vehicles bought and serviced there! Great . fantastic! Highly recommend. Service is second to none! 2 vehicles bought and serviced there! Great . More