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Porsche Orland Park, A Joe Rizza Dealership

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.8
1,142 Reviews
When it comes to your next Porsche or Luxury Pre-Owned vehicle purchase, Joe Rizza Porsche should be your only stop. Serving Chicagoland Porsche and Luxury vehicle owners since 1996, we offer an experience unlike any other dealership. Our certified Porsche Brand Ambassadors, along with the most highly trained service technicians in the industry and an ongoing commitment to customer care, all set us apart from the crowd. Welcome! We hope you enjoy your visit.
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8760 West 159th Street

Orland Park, IL

60462

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Showing 1,142 reviews

February 04, 2021

I genuinely enjoy the drivers who’ve I’ve encountered, (Lawrence in particular) and customer service has been remarkable. Thanks to Chris Swist and the entire Orland Park Porsche Team! More

by SHARIBERNARD01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist
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Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

This dealership serviced my Porsche Cayenne S. They brought me a loaner Cayenne and picked up mine. They did a great job and took excellent care of my vehicle. It was returned to me nice and clean More

by JONILD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kitzmiller, Brett Domark, Mike McElree
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Feb 09, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team. It’s important that when our customers drop their vehicle off with us, they’re given the transparent and trustworthy service we know they deserve. We hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

Went into buy a Porsche they are very knowledgeable and nice thank you . I’ve been to other Porsche dealers not the same .Best Porsche dealer in the nation!!! More

by BOSS.SHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rawan Altaher, Mohamed Aboutabl, John Kitzmiller, Brett Domark, Mike McElree, Brittany Brandon
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Feb 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

I was at the dealership to have a purchased new key and remaining key newly programmed to my car. While the key program service was performed correctly I was not at all satisfied with the wash and cleaning More

by VONZAA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed Aboutabl
Report | Print
Feb 08, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. We do apologize that your vehicle was not washed to your satisfaction. After speaking with our team it appears it may have been due to the poor weather conditions. We were not able to to get your vehicle back to you as clean as we would have liked. We would like to opportunity to make it up to you and arrange to pick your vehicle up and clean it for you properly. Please reach out to me at your earliest convenience so we can coordinate a time that will work well for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 01, 2021

Frank was very responsive and provided excellent customer service! Chris was beyond kind and helpful and really went the extra mile for me. I will buy again from this dealership due to the wonderful team at More

by shutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chojnowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

At Porsche Orland Park: A Joe Rizza Dealership, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 31, 2021

John is the best. He took extra good care of me. I am happy with the quality of work and the incredible service and follow up. More

by CMCARTHY75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Feb 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 30, 2021

Bob and Brittany were both outstanding. No pressure. Great communication. We will buy again in the future from this dealership due to Bob and Brittany combined with the inventory. More

by Porsche Family
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Brandon
Report | Print
Feb 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 30, 2021

Great service.Having to write a 25 word review is a Great service. Having to write a 25 word review is a waste of my time. This requirement is not great customer service and should not be a requirement More

by GEORGE.HAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kitzmiller
Report | Print
Feb 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you for the five-star rating, George! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 30, 2021

Great quality and quick service. Chris was very professional and polite. Car was returned clean and functioning great. I strongly recommend Rizza Porsche service to those in the area. More

by RAMON.MANGLANOMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Swist , John Kitzmiller
Report | Print
Feb 03, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 28, 2021

Great dealership from Top to bottom. I’ll always be a customer. Chris kept me updated throughout the whole process. If I ever need service this is my home. More

by JFORTUNEJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service , John Kitzmiller
Report | Print
Feb 01, 2021 -

Porsche Orland Park, A Joe Rizza Dealership responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Porsche Orland Park: A Joe Rizza Dealership was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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