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Porsche Palm Springs - Service Center

Palm Springs, CA

4.9
34 Reviews

34 Reviews of Porsche Palm Springs - Service Center

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April 11, 2023

Wonderful experience as always when working with Bryce and John. They are the gems of the dealership. More

by LBMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce, John
Report | Print
Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for visiting Porsche Palm Springs! We are so pleased to hear you had a great experience working with Bryce and John. They are truly the gems of our dealership and we love hearing from customers who share similar sentiments. We appreciate your 5-star rating and feedback on their service and very much look forward to welcoming you back again soon!

Helpful
March 24, 2023

Awesome, personal, first class service. The utilization of texting and the links to review the service process and approve repairs is so easy and efficient. More

by rzankich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle and Erica
Report | Print
Apr 06, 2023 -

Porsche Palm Springs responded

Thank you for your wonderful review! We strive to provide the best customer service, and it's great to hear when we exceed expectations. We are delighted that our texting service allowed you to access information easily and quickly, while understanding all the details of your repair process. Your feedback is much appreciated, and we look forward to welcoming you back soon!

Helpful
March 22, 2023

Incredibly friendly service. Extremely communicative and always delivers as promised. Danielle is the best service advisor. And they have great coffee! More

by fanawalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Brian
Report | Print
Apr 06, 2023 -

Porsche Palm Springs responded

Thank you for your kind words about Porsche Palm Springs, Fana. We are so glad to hear that Danielle was able to make sure your service needs were met in a timely and communicative manner. We truly appreciate your feedback and we thank you for being a loyal customer. It's always our goal to provide the best possible service experience, so to hear that you've enjoyed it is the best reward we could ask for! And of course, nothing beats a nice cup of coffee while you wait! We look forward to serving you again soon!

Helpful
March 20, 2023

Very courteous and serviced on time. They are really taken care of me very well More

by bgovindhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for choosing Porsche Palm Springs and taking the time to review your experience. We are delighted to hear that our team was able to accommodate you in such a courteous and timely manner. Our team strives to provide exceptional service and we are thrilled that we were able to exceed your expectations. We appreciate your kind words and look forward to welcoming you again soon!

Helpful
March 18, 2023

I feel like royalty at Porsche Palm Springs. All interactions have been positive, and I look forward to my service appointments. Kudos to Ken and Danielle for their top-shelf service. More

by SuperB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken and Danielle
Report | Print
Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for choosing Porsche Palm Springs and leaving us your kind review. We are thrilled to know your experience here has been positive and that we have earned your loyalty. It is wonderful to hear you have had such great interactions with Ken and Danielle, and I am glad their top-shelf service has gone above and beyond to make sure your visits have been outstanding. We appreciate your support as a loyal customer and would like to remind you of our special benefits, offers, and events in the future for appreciation! Warm regards, Porsche Palm Springs Team

Helpful
March 10, 2023

Although I'm not happy there's a problem with the PCM in my car, I was very pleased that the problem was identified quickly and dealing with Danielle was a pleasure! More

by Macan PS
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Report | Print
Apr 28, 2023 -

Porsche Palm Springs responded

Thank you for the 5-star review! We are so pleased that Danielle was a pleasure to work with and managed to identify the issue with your car quickly. Our customer care team strives to go above and beyond in everything they do and it's great to receive such positive feedback. We sincerely apologize for any problems or inconvenience caused by the PCM in your car, but we hope our customer experience helped make up for it. If there's anything else we can do for you in the future, please don't hesitate to reach out!

Helpful
February 27, 2023

Always great service. Incredibly professional staff and terrific facility. Has to be one of the best Porsche dealerships in the US More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff but others helped, too
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Feb 28, 2023 -

Porsche Palm Springs responded

Thank you for your kind words, Frank. Danielle and Meme are both valued members of our team and I'm glad they were able to provide you with excellent service. We're happy to have you as a customer and we hope you'll visit us again soon.

Feb 28, 2023 -

Porsche Palm Springs responded

Thank you for your kind words, Frank. Danielle and Meme are both valued members of our team and I'm glad they were able to provide you with excellent service. We're happy to have you as a customer and we hope you'll visit us again soon.

Helpful
February 25, 2023

Excellent service communication and experience. Thank you. Not much more to say thank you much More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Report | Print
Feb 28, 2023 -

Porsche Palm Springs responded

Ken, thank you for your kind words and five-star review of Porsche Palm Springs. We are thrilled to read that you had an excellent service communication and experience during your visit. Thank you for choosing us and we hope to see you again soon!

Helpful
February 18, 2023

Bryce, is the best service advisor I’ve ever had ! ! He takes time to hear my concerns and takes care of my needs . He’s honest. And efficient .., makes me feel welcomed whenever I come in . A great r More

by Cjordan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Walters
Report | Print
Feb 22, 2023 -

Porsche Palm Springs responded

Thank you for choosing to service your Porsche with us! We're thrilled to have Bryce as part of our team and we appreciate his dedication to providing excellent customer service. Thank you for the kind words and we hope you'll continue to choose Porsche Palm Springs for all your automotive needs.

Helpful
February 17, 2023

Excellent service and attention to detail I am always treated as a valued client. I would recommend to all. More

by jaykane82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce
Report | Print
Feb 22, 2023 -

Porsche Palm Springs responded

Thank you for choosing to experience Porsche Palm Springs, Jay. We are thrilled to read your kind words and know that you feel appreciated and valued as our guest. It is our pleasure to serve you and we hope that you will visit us again soon.

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