Porsche Princeton - Service Center

Great service experience on 911 Tire repair. Brett Tokar was great to deal with on my 911 tire repair. Also on the phone before I came in he was very knowledgeable with recommendations as far as Brett Tokar was great to deal with on my 911 tire repair. Also on the phone before I came in he was very knowledgeable with recommendations as far as what needed to be done to keep the car within Porsche specs. Brian Eng (missing from dealerrater?) was also great to deal with and answer questions. More

Cayenne Speaker not working- Exceptional Service Experience My 2018 Cayenne had an issue of speakers not working. Knowing that a loaner wasn't available, I went in to the service center assuming it to be a nigh My 2018 Cayenne had an issue of speakers not working. Knowing that a loaner wasn't available, I went in to the service center assuming it to be a nightmare of an experience, but Matt from the service team proved me wrong. He went above and beyond to not only find a loaner for me, but also gave me daily updates on the status of the vehicle. He also mentioned the extensive checks your team performs to ensure that the issue is completely fixed. That made me realize the time it is taking for fixing the issue. People like Matt really uphold the brand value of Porsche, and strive for customer delight vs. just satisfaction. Being in the people industry, I can see that Matt has excellent people management skills as I had an exceptional experience despite not purchasing the vehicle from your dealership. More

Always superior service at a reasonable price Always enjoy shooting the breeze with Brett, learning new things about the brand. Service, as always, is accomplished well. Will return as needed!! Always enjoy shooting the breeze with Brett, learning new things about the brand. Service, as always, is accomplished well. Will return as needed!! See you soon! More

Service for my 2017 Macan Great job. Seamless pickup and delivery of my vehicle. Scheduling was a breeze. Very supportive follow up from all staff that I engaged with. Thanks Great job. Seamless pickup and delivery of my vehicle. Scheduling was a breeze. Very supportive follow up from all staff that I engaged with. Thanks Everyone More

Interim Service for my 2011 Cayenne from the time I got my appointment and I picked up my serviced car was a breeze. extremely professional and good service from brett tokar who not only from the time I got my appointment and I picked up my serviced car was a breeze. extremely professional and good service from brett tokar who not only explained the interim service details but also called me back for the headlight fix and the most surprisingly he gave me a break on the overall service which I did not ask for. it was a good gesture which will keep me coming back for my car service. More

Recent Service for Window jammed Princeton Porsche was responsive and provided good service. They repaired the window which was in warranty, cleaned and washed my car and also tried t Princeton Porsche was responsive and provided good service. They repaired the window which was in warranty, cleaned and washed my car and also tried to buff some scratches for Nandakishore charge. I would have given 5 starts but for the reason below. - my window was jammed open so car was at mercy of weather. Was hoping to have an immediate appointment to bring the car in. Had to wait 4 days for an appointment. - this car is less than 6 months old. Having a faulty part in the window mechanism doesn’t give me confidence in Porsche quality. It was embarrassing to have my car outside with plastic tape and explain to neighbors. More

Service, response, transparency, price Very good and professional service. Good communication and update on service status. Nice loaner car and reasonable pricing (is still a Porsche..). Pa Very good and professional service. Good communication and update on service status. Nice loaner car and reasonable pricing (is still a Porsche..). Parts team awesome and very nice tech talk all the time ! Even the mechanics are open for questions and advice. Thanks and any time again More

Over two decades of great service I have purchased and serviced over 20 various Porsche models with Porsche Princeton for 2 decades plus. The personnel sometimes change but the attent I have purchased and serviced over 20 various Porsche models with Porsche Princeton for 2 decades plus. The personnel sometimes change but the attention to customers does not. They give the same great attention to first time customers and those legacy like me. I think any Porsche buyer/owner would do well to build a relationship here. More

Brett is a great service manager Brett provided exceptional service and ensured the car was in perfect condition. Is very patient and does not hesitate to take multiple calls and ans Brett provided exceptional service and ensured the car was in perfect condition. Is very patient and does not hesitate to take multiple calls and answers all questions More