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Porsche Riverside - Service Center

Riverside, CA

4.9
694 Reviews

694 Reviews of Porsche Riverside - Service Center

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December 25, 2021

Excellent customer service Great knowledge of what they Excellent customer service Great knowledge of what they are doing Love they way they got back to me with the problem with my car and was able to te More

by 1wilmawashington1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Dec 27, 2021 -

Porsche Riverside responded

Thank you for taking the time to leave us this excellent review! We are so glad that Mike, Sherman, and the team could provide you and your vehicle with great care throughout your visit. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 24, 2021

Everyone was very professional and courteous. This dealership is top notch on their customer service. Cody Allen was great and the loaner was available right away More

by Dasab11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
Dec 27, 2021 -

Porsche Riverside responded

Thank you for your 5-star rating! We are so glad that Cody and the team could provide you with the quality service that you so much deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 22, 2021

Mike was amazing and kept great communication throughout the process, very thankful for Porsche riverside. Would give mike 100 stars if possible More

by Leonwillis2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Dec 23, 2021 -

Porsche Riverside responded

Thank you for sharing the positive experience you had with Mike! He will be honored to hear of your very kind words and to know that you greatly valued his service! It is our pleasure to serve you and your automotive needs in any way possible If there is ever anything more that we may help you with, please do not hesitate to give us a call! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 21, 2021

Henry kept me informed about my car. I did not have to call him about anything. He was on top of everything. I thank him for his consistency and professionalism and for listening to all my concern about More

by Chhaysee14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Porsche Riverside responded

Thank you so much for your wonderful review! We are so glad that Henry provided you and your vehicle with great care throughout your visit! Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 17, 2021

As par for the course, Cody Allen took great care of me and my car. Got me on the road as quickly as possible so I could go visit my ailing Mother. Porsche Riverside is truly a top notch organization. Th More

by Pedro Smada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
Dec 17, 2021 -

Porsche Riverside responded

Pedro, Thank you for taking the time to leave Cody this positive review! We are so glad that Cody could get your automotive needs taken care of and get you back on the road. It is our pleasure to assist you in any way possible. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 10, 2021

I drive from Orange county to service my car at the riverside Porsche. Henry Quezeda is amazing. He s been my advisor for over 3 years. He s always very accommodating and on top of all the car proble More

by Bassam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Porsche Riverside responded

Thank you for taking the time to leave Henry this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Henry consistently provides you with the quality care that you so much deserve! It is our pleasure to serve you. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 09, 2021

Scheduled appointment was done as promised with advisor very helpful and professional. Was happy dealer did complimentary check up on my macan s ..will continue to patronise this dealership,, More

by Prometheus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Porsche Riverside responded

Thank you so much for your excellent review! Providing quality and efficient service is so so important to, and we ware so glad that our efforts met your satisfaction! It is an honor to have your confidence and loyalty. We look forward to providing you with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 09, 2021

Mike Barcelona is friendly and accommodating whenever I bring my car in for service. Service was completed in a timely manner and I was notified when my car was ready. Mike provided great customer service More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Dec 10, 2021 -

Porsche Riverside responded

David, Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Mike's efforts met your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 09, 2021

Really like this dealership. The sales experience was great and I don’t mind at all taking my car in to be serviced. More

by nanthornburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
Dec 10, 2021 -

Porsche Riverside responded

Thank you so much for your positive review! We are so glad that we could consistently provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

December 07, 2021

I was helped by Cody Allen and what a gentleman he is. Cody was most professional and expeditiously helped me to accomplish service of my MacanS. I was very appreciative of the video sent to me once servi More

by MarieolivoFarrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Michael Barcelona, Cody Allen
Dec 07, 2021 -

Porsche Riverside responded

Thank you for taking the time to leave us this 5-star review! Providing quality and efficient service is always our goal, and we are pleased that Cody's and the teams efforts could consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager

Dec 07, 2021 -

MarieolivoFarrell responded

Mr. Kienle, I’ll be bringing in my 2nd vehicle today 2009 Cayenne for service and I want to just say that it was your service department in particular Henry Q. and Mike B. that I decided to go with Porsche again when I bought my 2019 MacanS. I wanted a less expensive vehicle for retirement but it was Mike and Henry’s customer service that brought me back to Porsche so frontline customer service is in fact important and made that difference for me. You are very welcome. Sincerely, Marie Farrell Lake Arrowhead

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