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Porsche Riverside - Service Center

Riverside, CA

4.9
697 Reviews

697 Reviews of Porsche Riverside - Service Center

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November 09, 2021

Porsche of Riverside is farther from my office than the other Porsche Dealership. However, the pleasant customer experience and professional problem-solving skills with service consultant Henry Quezada and More

by Bizhub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Hernandez-Technician
Nov 10, 2021 -

Porsche Riverside responded

Thank you so much for your wonderful review and recommendation! We are honored that you confided in us with your automotive needs, and we are delighted that Henry and Eddie provided you with the quality care that you deserve. It is our pleasure to serve you. We wish you safe travels, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

November 09, 2021

Great work. Mike Barcelona always professionally takes care of my car and me. Keep up the good work! More

by james l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Nov 09, 2021 -

Porsche Riverside responded

James, Thank you for sharing the positive experience you had with Michael! We are so glad that he consistently provides you and your vehicle with exceptional care throughout your visits. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

November 07, 2021

Always easy to work with and very professional. They treat me like a rock star! More

by Jenniferthimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Porsche Riverside responded

Jennifer, Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that our team consistently provides you with nothing less! It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

October 23, 2021

My car had yellow warning lights on mutiple ocassions showing: “GRA/ACC Fault Driving Permitted” & “Engine Control Fault Consult a Workshop Driving Permitted”. 😔 Each time I bring it to Walter’s Pors More

by Mjolnir69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
October 14, 2021

Henry proved to be an expert in ensuring a pleasant experience for my husband and I. we were so pleased! He worked to answer every question, validate every concern and put action to his words. Best Ser More

by Jessica Chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Porsche Riverside responded

Jessica, Thank you for leaving Henry this wonderful review! Your safety and satisfaction are our utmost priorities, and we are delighted that he could put you and your husband at ease and get your automotive needs taken care of. We look forward to continuing to provide you and your vehicle with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

October 13, 2021

Michael and Porsche Riverside provide the absolute best service from a dealer that I have experienced. That includes my experience with mainstream and other luxury auto companies, and also other Porsche d More

by what?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Oct 14, 2021 -

Porsche Riverside responded

Thank you for taking the time to leave us this wonderful review! We are delighted that Michael provided you with the quality service that you so much deserve! It is an honor to have your confidence and loyalty. We look forward to continuing to provide you and your vehicle with our best care in your visits to come! Safe travels! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

October 12, 2021

Being a newbie to the Porsche brand, I had questions about my pre-owned Macan GTS and a cabin sound that turned out to be covered by Porsche warranty. Cody Allen was my service advisor and was very help More

by Gabriel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Allen
Oct 13, 2021 -

Porsche Riverside responded

Gabriel, Thank you so much for leaving Cody this wonderful review! Providing thorough and efficient service is always our goal, and we are delighted that his efforts could meet your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

October 08, 2021

Michael Barcelona is a fantastic customer service representative with awesome knowledge that makes us happy! More

by 2001welookgreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Oct 08, 2021 -

Porsche Riverside responded

We appreciate you taking the time to leave Michael this 5-star review! Offering top-notch service is so important to us, and we are so glad that he provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that Michael and the team may help you with. Safe travels! Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

October 01, 2021

Great follow up explained the service my vehicle needed has always taken good car of me More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Porsche Riverside responded

Wayne, Thank you for your 5-star rating! We are delighted that our team could consistently provide you and your vehicle with great care. It is our pleasure to serve you. Please drive safely, and do not hesitate to let us know how we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

September 30, 2021

I had no appointment scheduled and didn’t even purchase my vehicle at this dealership. Nevertheless Michael Barcelona has swiftly gotten his crew engaged, took care of my car, and put me in one of their of More

by Polre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Oct 01, 2021 -

Porsche Riverside responded

Thank you so much for your 5-star review! Offering top-notch service is always our goal, and we are delighted that Michael and the team provided you with nothing less! It is our pleasure to serve you and your automotive needs in any way possible. We wish you safe travels, and we hope to see you again when the time comes for your vehicle's next service. Be sure to follow us on Facebook and Instagram for future specials and updates. Regards, Jonathan Kienle - General Manager

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