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694 Reviews of Porsche Riverside - Service Center
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February 26, 2021
A+ customer service and knowledgeable staff. I will definitely be back and make the drive, other dealerships can’t compare to this one. Henry answered all my questions and made sure to call me as soon definitely be back and make the drive, other dealerships can’t compare to this one. Henry answered all my questions and made sure to call me as soon as my car was ready. Thanks guys More
by Creed49
Employees Worked With
February 24, 2021
I started using Walters in 2006 when I purchased a used 2002 Turbo. Being a member of the Porsche Club of America and Walters being our primary sponsor, I began giving them all of my service needs. Becau 2002 Turbo. Being a member of the Porsche Club of America and Walters being our primary sponsor, I began giving them all of my service needs. Because of my relationship with Walters, when I was needing a larger car, I also bought a 2010 Audi sedan through Walters Audi, which adjoined onto Walters Audi. I also had this serviced at Walters(Audi). Getting to be older I decided to just have a four door Porsche, so traded in the Audi and the Turbo and bought a Panamera that had been a PCNA car and then taken over by Walter(the owner of Walters) in January of 2017 Porsche Riverside(Walters) has served it since that time. All service performed by Walters, and many times with Henry Quezada as the service rep. Always had good service. In October of 2020, I had new tires installed by an authorized service center and they noted that the bushings on the upper control arm were cracked and needed replacement. Due to being 75 yrs old and susceptible to the Corona Virus, I did not come in until February 2021. I was told that the warranty had expired in January 2020. I pointed out that I was unable to come in until Feb. 2021 due to the pandemic and wrote a letter to PCNA. After review they decided to pay 3/4 of the charges, which made me partially happy, but not entirely, having to pay $700 of the charges. The year 2020 was definitely a tough year and if we would have not been on shutdown for all except vitally necessary purchases/repairs, I would have had the car in sooner. I can not fault Henry for trying however. More
by ccwguy
Employees Worked With
February 19, 2021
Since I have owned my 1999 911 it has always been serviced at WatersPorsche Riverside. Thank you Henry Quezada for always making sure things are done as promised. Thank you to the behind the scenes P serviced at WatersPorsche Riverside. Thank you Henry Quezada for always making sure things are done as promised. Thank you to the behind the scenes Porsche Technicians for staying on top of it. More
by germany1958
Employees Worked With
February 16, 2021
Great service! Friendly staff. They made me feel welcome and appreciated. Thank you Michael Barcelona and the rest of the staff at Riverside Porsche service center! and appreciated. Thank you Michael Barcelona and the rest of the staff at Riverside Porsche service center! More
by pstein69
Employees Worked With
Michael Barcelona
February 15, 2021
Great service! Henry Quezada was extremely helpful, professional and courteous. I would recommend this dealership for service or sales. I very much appreciate the text updates. professional and courteous. I would recommend this dealership for service or sales. I very much appreciate the text updates. More
by Amyjune123
Employees Worked With
February 12, 2021
Cody helped me with a quicker service than I expected. In and out in 4 hours as a waiter! Less expensive than Orange County dealers too. In and out in 4 hours as a waiter! Less expensive than Orange County dealers too. More
by Tobin
Employees Worked With
Receptionist who met me in the drive way was very helpf7l in keeping me posted., Cody Allen
February 11, 2021
The Service Dept. at Walter's is the best in SoCal. Henry specifically provides great customer services with an honest assessment and a firm commitment to ensuring I am 100% satisfied with the work on my Mac specifically provides great customer services with an honest assessment and a firm commitment to ensuring I am 100% satisfied with the work on my Macan. I highly recommend him and the dealership as a whole. More
by mjmincieli
Employees Worked With
January 28, 2021
Cody was amazing I am very attentive to making sure my car would be done correctly and stayed in constant contact with me updating me. I honestly have to say that I could not have asked for a better custo car would be done correctly and stayed in constant contact with me updating me. I honestly have to say that I could not have asked for a better customer service that I received from him. The experience has been amazing from the first day we stepped in to the show room. It’s hard to find good customer service these days, I will have to say my expectations have been exceeded. Thank you Cody and Porsche of Riverside. If anybody I know is in the market I will definitely send them over. More
by jenniferking
Employees Worked With
Cody Allen
January 06, 2021
I want to say Cody Allen is the best in services. I brought my car in because it needed repair and he was very very professional. He provided the best service in terms of keeping me up to date on my ca brought my car in because it needed repair and he was very very professional. He provided the best service in terms of keeping me up to date on my car daily and telling me how he was going to repair it. He provided me a loaner car and i truly appreciated his services. If you ever need to go to services please ask for him. Also i want to acknowledge Ed the manger and Christian who is one of the best sales person at the company. I got a flat tire and these two men went over and beyond to help me. Very happy with this company! Tee More
by Tee Echols
Employees Worked With
Christian Vidal, Cody Allen
January 02, 2021
It was time to get my car in for service and Cody Allen helped me schedule it and get everything taken care of. Not only was my car fixed, It was fixed 2 days after dropping it off! Im very impressed, than helped me schedule it and get everything taken care of. Not only was my car fixed, It was fixed 2 days after dropping it off! Im very impressed, thank you Cody and everyone else at Porsche Riverside! More
by zakhguy
Employees Worked With
Cody Allen
