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Porsche Riverside - Service Center

Riverside, CA

4.9
690 Reviews

690 Reviews of Porsche Riverside - Service Center

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April 25, 2017

Customer Service Each time I visit Walters Porsche, the experience is outstanding! Michael Barcelona has exceptional customer service skills. He is very attentive to c More

by f.hauptmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Quesada, Michael Barcelona
Apr 25, 2017 -

Porsche Riverside responded

It's great to hear from you, f.hauptmann! We're glad that Michael continues to make your service experiences so pleasant, and that your needs and expectations are always met. It's wonderful to know that he makes you feel confident in the work that is done on your car, and we appreciate your business! We look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ed McRae - General Manager

April 17, 2017

Great Service Experience I recently purchased my Macan GTS at this dealership. Upon delivery, there were a few minor issues. I brought in the vehicle to have them addressed. M More

by S Lee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Apr 17, 2017 -

Porsche Riverside responded

Thanks for the great feedback, S Lee! We're pleased to hear that you had a great experience with Michael, and that he was so helpful and diligent through the process of resolving the issues you were having with your new vehicle. It's wonderful to know that he made you feel confident and well accommodated throughout the process, and that he made sure you were well acquainted with the vehicle. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ed McRae - General Manager

March 25, 2017

Exceptional Service Experience David Barron, my Service Advisor deserves all 5 stars! Also, Jon, the Shop Foreman is top notch! I have been a luxury car owner since my first MBZ in More

by Zapper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Shop Foreman, David Barron
Mar 29, 2017 -

Porsche Riverside responded

Thanks Zapper! It's wonderful to hear that David and Jon were so helpful and attentive, and that they were so helpful and accommodating throughout your service experience. It's wonderful to know that they made sure you were well informed about your vehicle's service needs, and that you felt confident with the work that was done on your Boxster. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ed McRae - General Manager

March 08, 2017

Best sales and service you can get I have been a customer for 18 years and this place is the best. Michael Barcelona goes out of his way to make my service experience convenient and qu More

by what?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Churchill, Michael Barcelona
Mar 09, 2017 -

Porsche Riverside responded

Thanks for the great feedback! We're happy to hear that Michael continues to make your service experiences so pleasant, and that he always makes sure your vehicles are well taken care of. It's also wonderful to know that Tim has made sure that your car buying experiences were just as excellent, and that all of your needs and expectations have been met! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ed McRae - General Manager

March 01, 2017

There's a reason I drive over an hour Walter's Porsche is an impressive operation founded on service and expert knowledge of my Porsche. With other dealerships much closer to my home in P More

by gminissian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Mar 02, 2017 -

Porsche Riverside responded

It's great to hear from you, gminissan! We're so glad that Mike continues to make you feel so well accommodated each time you bring your car in, and that he keeps your vehicle in excellent shape. We appreciate your recommendation and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Ed McRae - General Manager

February 14, 2017

Best service at Porsche Riverside Although the servicing on my Boxster was minor, the parts and service departments managed to order, and install my front license plate properly in rec More

by Vroom vroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barron
Feb 16, 2017 -

Porsche Riverside responded

Thanks Vroom Vroom! We're so pleased to hear that you had a quick and efficient service experience, and that Taylor was able to help get you acquainted with the vehicles that were available on our lot. We hope you have the chance to come back in soon so we can make sure you get that test drive in! We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ed McRae - General Manager

February 09, 2017

Mike Barcelona ! Best service advisor in the Porsche family Mike's the best ! Riverside you guys got yourself one of the best guys in the business. My family and I have know Mike for many years, probably since More

by monterey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Feb 10, 2017 -

Porsche Riverside responded

Thanks Monterey! It's wonderful to hear that Mike has made you and your family's service experiences so pleasant over the years, and that he has kept your vehicles in great shape We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ed McRae - General Manager

February 07, 2017

Excellent Service facility I have used Walters Service for all ten years that I have recently owned Porsches. They are prompt, complete and friendly. The service reception are More

by ccwguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mr. Avalos in Finance, Ed McRae, Larry Palmer
Feb 08, 2017 -

Porsche Riverside responded

Thank you for your time and for your loyalty to Porsche Riverside over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again! Sincerely, Porsche Riverside

February 03, 2017

Great Service !! What an excellent service from Mike Barcelona, my service advisor ! I traveled more than 2 hours with traffic on the fwy 91 just to have my cars ser More

by L V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Feb 08, 2017 -

Porsche Riverside responded

Thanks LV! We're happy to hear that you continue to have such great experiences with Mike, and that he takes such great care of your vehicles. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Porsche Riverside

February 02, 2017

Excellent Service! I brought my Cayenne to Porsche Riverside for its first service. My service advisor is Mike Barcelona, who did an excellent job communicating and exp More

by trquion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barcelona
Feb 06, 2017 -

Porsche Riverside responded

Thanks for the great feedback! we're happy to hear that you had a great service experience with Mike, and that he made sure your Cayenne was well taken care of. It's wonderful to know that you were so well accommodated, and that he made sure you were well informed of your vehicle's service needs. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Porsche Riverside

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