Porsche Riverside - Service Center

As someone who has their vehicles serviced primarily at dealerships, I have come to expect a reasonably good service experience. My recent experience with Justin Usary at Walter's Porsche has left me feeli dealerships, I have come to expect a reasonably good service experience. My recent experience with Justin Usary at Walter's Porsche has left me feeling that all my previous dealership experiences have been poor by comparison. From the moment I drove up, every individual I made contact with seemed totally focused on making my visit an exceptional experience. Every interaction I had was courteous, professional and met or exceeded all of my expectations. Justin in service took care of my vehicle in a manner that could not have been improved upon. From my first meeting at my vehicle (immediately upon arrival), to the understanding of the issue, to the communication and resolution, to picking up my car, it was a great experience. Kudos to Justin Usary and to Walter's Porsche. I will be a return service customer and an eventual buyer from them when the occasion arises. More

Justin and Conrad made my routine service not only very efficient but also extremely friendly. I would highly recommend their service center. Their attention to detail was amazing. efficient but also extremely friendly. I would highly recommend their service center. Their attention to detail was amazing. More

I have been a loyal Walter's Porsche customer since 1999. During these past 14 years, I have met many people while servicing my automotive needs. I am always very happy and satisfied with all Walter's 1999. During these past 14 years, I have met many people while servicing my automotive needs. I am always very happy and satisfied with all Walter's team members but in particular, I must say that dealing with Justin Usuary as my service adviser has been an excellent experience. Justin has gone beyond the call of duty always trying to get me in within tight schedules.While he is extremely professional, he has a very friendly way to get business done. My cars have always been serviced properly, on time, and within the estimated price range. Justin is a key part of this great team. I strongly recommend Walter's for new or preowned cars, as well as their service department. Al Guzman More

Upon driving into Walter's PORSCHE-strasse, I was met by Justin Usary for my service inspection appointment. Justin was thoughtful and accommodating in his addressing my concerns. The appointment was c by Justin Usary for my service inspection appointment. Justin was thoughtful and accommodating in his addressing my concerns. The appointment was completed in less time than suggested... A plus to be sure. I had requested Emory as the PORSCHE Tech to work on my car as he came with high praise. He completed the work quickly. I had the appointment set up by Tim Churchill with whom I have had a longstanding PORSCHE customer-friendship for more than 10 years. Tim understands and speaks PORSCHE as do I. He is knowledgeable and fair-minded, always looking our for my best interests even when there is NOT an immediate car purchase to be concluded. This is not true of other PORSCHE stores in Southern California. In short, it is worth the drive to Walter's PORSCHE in Riverside for sales or for service. More

Walter's Porsche - Service center is excellent. Their technicians are very skillful and take care of your car right away. Especially Justin Usary - Porsche service consultant is very friendly and have a technicians are very skillful and take care of your car right away. Especially Justin Usary - Porsche service consultant is very friendly and have a huge knowledge in Porsche models. As I said he knows all technical issues with a Porsche car and can give you an answer and a solution with that whenever you bring your dream car in for service. Yes, I recommend Walter's Porsche - Service center with Justin Usary - service consultant to everyone whom ever need their Porsche cars in service. More

I took my 2013 911S in for the first service/oil change. Justin Usary was very prompt and efficient in getting me set up with an appointment. Since the dealership is some distance from my office, I request Justin Usary was very prompt and efficient in getting me set up with an appointment. Since the dealership is some distance from my office, I requested that I needed to wait on the car. Justin got my car in and all of the work completed in the time he promised. The car was clean when delivered to me and i was back at my office before lunch. I will continue to use Walter's for my service because of the extremely high level of customer care they provide. More

Extremely happy with the service I received at Walter's Porsche. Justin Usary was very professional and thorough explaining the repairs needed to keep my vehicle in tip-top shape. The drive out Walter's Porsche. Justin Usary was very professional and thorough explaining the repairs needed to keep my vehicle in tip-top shape. The drive out to Riverside was well worth It, I will definitely be back! More

I have read many excellent reviews on Walters Porsche, and in my experience, they are all true. Justin my service writer was very attentive to my maintenance concerns. He knows Porsche, and how to treat and in my experience, they are all true. Justin my service writer was very attentive to my maintenance concerns. He knows Porsche, and how to treat his customers. He is knowledgeable, caring, personable, and an all around nice person. He introduced me to Jon, service technician. Jon was able to diagnose what part of my clutch assembly was faulty, and correct the problem. He has many years experience. A super nice guy, listens, and is a problem solver. Also, the clutch pedal feel is buttery smooth, unlike any time before in ownership of my 2005 997s. It was purchased new. Justin called me daily with updates. The loaner auto was almost new, and a lot of fun to drive as well. More

We had a fabulous weekend with the Porsche Club sponsored by Walter's Porsche of Riverside - there was a tech session at their shop to launch the new Cayman on Saturday and then they helped host the Grand Pr by Walter's Porsche of Riverside - there was a tech session at their shop to launch the new Cayman on Saturday and then they helped host the Grand Prix Region's annual Concours at the Lakewood Country Club on Sunday - the car show was beautiful and the lawn was fill with wonderful Porsches along with gorgeous display cars from Walter's and their fun merchandise boutique. Visit Walter's about buying a new car at their Riverside location. Many of our members have had great experiences with their sales and service departments - go see their GM, Ed McRae who will take great care of you!! More

I'm on my 5th Porsche, all bought (or leased) at Walter's. Justin has been my service advisor for several years now. He is unfailingly friendly, courteous, informative, and helpful. He always has Walter's. Justin has been my service advisor for several years now. He is unfailingly friendly, courteous, informative, and helpful. He always has a thorough explanation of what needs to be, or has been done. I've even had him offer to have my car washed for me, even though I'd only stopped by to ask a question or visit the sales department. He always has a Porsche loaner ready for me when I schedule a service. I've driven Cayennes, Boxsters, Panameras and a 991S as loaners. (I'm waiting for a drive in a new Cayman.) I would recommend Justin and Walter's service department to any Porsche owner, without hesitation. More