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Porsche Sacramento - Service Center

Sacramento, CA

4.9
157 Reviews

157 Reviews of Porsche Sacramento - Service Center

Sort by
May 02, 2025

Great customer service and speedy repair time. Louie provided clear and concise communication. All employees were friendly. The customer waiting area was comfortable. Thank you. More

by Dave Preciado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Larry Reuter Service Manager lreuter@niello.com

April 30, 2025

Poor communication made the experience difficult. Before I sent money, response was good. After that, very poor. More

by TERRENCESVG
Recommend Dealer
No
Employees Worked With
Vadim Gol
2.0
This rating includes all reviews, with more weight given to recent reviews.
John McManus
2.0
This rating includes all reviews, with more weight given to recent reviews.
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April 28, 2025

Jose is a great representative for your company! Everything went very smoothly from start to finish. More

by BILLCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Porsche Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Porsche Sacramento! Larry Reuter Service Manager lreuter@niello.com

April 26, 2025

Porsche Sacramento has the best service department! I've owned 7 Porsche! 3 911,Boxster,914,Taycan and the last car Panamera hybrid Louie at Porsche Sacramento just worked on. THE BEST ! More

by DAVID@ROCKYMOUNTAINAUTOWORKS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephane Doize
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Porsche Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Larry Reuter Service Manager lreuter@niello.com

April 26, 2025

Best Porsche Dealership Sales and Service Department! I will never go anywhere else! Louie is a keeper! More

by DAVID@ROCKYMOUNTAINAUTOWORKS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Porsche Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Porsche Sacramento. Larry Reuter Service Manager lreuter@niello.com

April 26, 2025

This dealership is everything one expects from Porsche: incredibly friendly and knowledgeable representatives, and a clean and beautiful building. More

by GLENGFOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Porsche Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

April 25, 2025

Clean, Professional Service, Excellent Communication. Very Knowledgeable. Made some recommendations. Returned the car washed and cleaned. More

by nassrjrma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Porsche Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Larry Reuter Service Manager lreuter@niello.com

April 25, 2025

My first visit to the new Sacramento Porsche Dealership. It’s a beautiful venue and great customer service. More

by KELLYPHAGURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Porsche Sacramento responded

Thank you for choosing Porsche Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Larry Reuter Service Manager lreuter@niello.com

April 24, 2025

Attentive and professional staff. Excellent communication and customer service was above and beyond. Would highly recommend Porsche of Sacramento for all Porsche related needs and ser More

by ERYCMRTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louie DeBelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Porsche Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come! Larry Reuter Service Manager lreuter@niello.com

April 24, 2025

Jose was extremely professional yet sincere and kept me informed of any findings as my car was serviced. The car was finished promptly and the wash was excellent! The lobby is very comfortable. More

by kristywilce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Porsche Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Larry Reuter Service Manager lreuter@niello.com

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