Porsche San Francisco

Patient, honest, and excellent at his job: James Shin I came to Porsche as a first-time buyer, and a fairly new driver. I had a lot of questions, some basic, many asked twice. James answered ever Shin I came to Porsche as a first-time buyer, and a fairly new driver. I had a lot of questions, some basic, many asked twice. James answered every one with the same patience the fifth time as the first. What stood out most was what he didn't do: oversell. When I asked whether an option was worth it, he told me plainly, and more than once that meant telling me I didn't need it. That restraint is rare, and it's why I trusted everything else he said. He listened. He worked from my priorities, not a script. He was consistently responsive, quick to reply and reliable about following up, so I never had to chase him. He made the lease terms clear, took his time at delivery of my Macan 4 EV, and has been just as helpful since the paperwork was signed. James pairs real product knowledge with good judgment about people, and he clearly values the relationship over the single sale. I'll be back, and I'll ask for him by name. If you want honest advice and to be treated as an intelligent adult rather than a target, ask for James Shin. More

Efficient and professional. Thank you. Upon entering the dealership, I was and always have been greeted and directed to where I need to go to begin my service. Always above par. Thank you. Upon entering the dealership, I was and always have been greeted and directed to where I need to go to begin my service. Always above par. More

From start to drive off, this was an amazing buying experience. The staff are friendly enthusiasts who are not only knowledgeable but passionate about the Porsche marque. They made selection and trad experience. The staff are friendly enthusiasts who are not only knowledgeable but passionate about the Porsche marque. They made selection and trade-in seamless, and the floor space and environment are delightful. Historic cars are on display, and the materials and color selection areas make choosing options fun. There is a snack and espresso bar on each floor, and a private bay just for delivery of your car purchase. We received fair value on our trade, and overall a reasonable deal. This dealership is a relative newcomer to San Francisco and they are doing it right! Go visit, even if just to look at the cars! More

Very communicative and convenient to work with. I was able to discuss a finding and reach a good decision that weighed cost vs need. I was able to discuss a finding and reach a good decision that weighed cost vs need. More

Quick and great work The Porsche dealer in the bay area I'd trust to diagnose and solve issues on my GT car. I'd trust to diagnose and solve issues on my GT car. More

Joyce had good communication and found ways to resolve complex concerns or needs i had complex concerns or needs i had More

Super responsive, kept me in the loop, offered a loaner and generally felt very cared for! and generally felt very cared for! More

Grace, Ralph and Joyce have made the long distance purchasing experience smooth, easy and have met or exceeded the very bar they set each purchase. Three purchases through Grace and an allocation buil purchasing experience smooth, easy and have met or exceeded the very bar they set each purchase. Three purchases through Grace and an allocation build and each experience has been seamless. More

Michelle was excellent on organizing my car service and getting it completed at promised time . She showed us the services provided. getting it completed at promised time . She showed us the services provided. More

Very responsive and attentive to detail; the professional staff is engaging and direct. The buying experience was pleasant and without pressure. Taking delivery of our car was made memorable! staff is engaging and direct. The buying experience was pleasant and without pressure. Taking delivery of our car was made memorable! More