Porsche Silver Spring

I decided to review my sales experience with Casey Parkin at Tischer Porsche because I was extremely happy to have dealt with him. My car took about 4 months to arrive from Germany and during that time I had at Tischer Porsche because I was extremely happy to have dealt with him. My car took about 4 months to arrive from Germany and during that time I had tons of questions about after market parts and his opinions on things I wanted to do to my new vehicle and he went out of his way to help me. I must have emailed or called him at least 50 times and he always was available and willing to help. I cannot thank him enough and hope if anyone is looking for a Porsche, they contact Casey. I also service my other vehicle at Tischer and they are excellent. More

I have been meaning to write this for a few weeks now so here it goes. I had a problem with my Cayenne brakes making a grinding noise. I went to Tischer where Casey met me at the door and went out of his here it goes. I had a problem with my Cayenne brakes making a grinding noise. I went to Tischer where Casey met me at the door and went out of his way to find Tom who was helping another customer. Tom quickly helped me and got his guys on it while I waited. Mike the mechanic checked over my car and found that my front brakes were worn out and my tires were really bad. I was due for a service and my brake fluid was dirty. I was shocked when Mike showed me the tires. Mike did a great job fixing my Porsche and making it safe for me. I like the way Mike explained the repairs in plain English. I did not feel intimidated or talked down to at all. I really recommend Mike to all of us who are not as car savvy as most. Great job Tischer! More

After taking my Porsche to three other dealers for a creaking noise only to be told this was normal or they could not find it. I took it to Tischer were Tom the service director had me ride with Mike th creaking noise only to be told this was normal or they could not find it. I took it to Tischer were Tom the service director had me ride with Mike the tech. After a short ride Mike had a good idea of what the noise was. It was the front ball joint-control arm. It was very apparent that this young man knows his stuff.It turns out he has been working on porsche sense 1989.I am very happy to have found him and Tischer in genral. I will return for all my service needs. More

I took my 2006 Porsche Cayman S to Tischer for Brake service due to another Porsche dealer damaging my braking system. I usually take my car to Tischer but I no longer worked in the area so took it to P service due to another Porsche dealer damaging my braking system. I usually take my car to Tischer but I no longer worked in the area so took it to Porsche of Arlington which I will NEVER do again. I brought it to Arlington for the 20,000 mile service, even though I only had 14,000 miles on her. The service included a brake flush of the system. After pulling out of the dealer lot i could not stop the car and had to pump the brakes and pull the E-Brake to get the car to stop. I almost rear ended a car in front of me. I turned around and made it back to the dealer to inform them of the problem. The technician took it out for a test drive but could not figure out why the braking system would not work. They wanted to charge me for a few hours of diagnosis to figure out the problem even though it did not have this problem when I brought the car in. My car is under warranty and I asked why it would not be covered, I was told the labor/ diagnosis time is not covered. I was surprised the dealer (Porsche of Arlington) let me leave the lot without such an important safety device in working order. Very upset I called the dealer which I usually take my car to, Tischer. I explained the problem to Casey Parkin who I was transferred to. It was not his department but he went out of his way to listen and help me to get an appointment the same day. I received a call back from Raymond Pollard to verify the situation and had me explain the problem in depth with one of the technicians, Mike Cohen. I brought the car in right away and was greeted by Jessica Lewis. I was given a 2008 boxster as a loaner and went on my way. The next day I was called the next day by Raymond Pollard who informed me of what was done and it was covered under warranty. I returned on a saturday to pick up my car which was vacuumed and washed. Extremely satisfied I drove off. Even though Tischer is not as close for me to visit, I will not take my Audi or Porsche to any other dealer. I highly recommend the professional excellent service from Tischer, I wish all dealers had the level of service that Tischer has. More

I did my homework and shopped around at 5 Porsche dealerships in the area. I chose to purchased a 2009 Cayenne S from Casey at Tischer Porsche. He was professional, knowledgeable, responsive, and f dealerships in the area. I chose to purchased a 2009 Cayenne S from Casey at Tischer Porsche. He was professional, knowledgeable, responsive, and friendly. I was able to get a good price without any of the typical nonsense and without a significant investment of time. I was also contacted by the sales manager making sure I had a positive experience. They went out of their way to make my experience pleasurable and efficient. I very much appreciated their respect for my time. More

I'm extermely pleased with my recent purchase at Tischer Porsche. A co-worker referred me to Mr. Parkin, who was very knowledgeable and helped my make the right choices for my new 911. Although the wait Porsche. A co-worker referred me to Mr. Parkin, who was very knowledgeable and helped my make the right choices for my new 911. Although the wait for my custom-ordered car was long, the moment you turn the key in the ignition and drive away it is all forgotten... I would definitely recommend Tischer Porsche and Mr. Parkin, their attention to detail, level of service and the willingness to go the extra mile are what makes buying a Porsche that much more special. More

I have been a client of this deaership for 10 years, for both sales and services. I have purchased 3 Porsches and all have been solely serviced at Tischer. The quality of the Sales and Service staff is seco both sales and services. I have purchased 3 Porsches and all have been solely serviced at Tischer. The quality of the Sales and Service staff is second to none in friendliness, support, product knowledge and caring for your needs. They known me by my first name and by my "nick" name ! I have partied with them and shared stories. In short they become a part of your family. Tom, the head of Porsche Service goes well beyond to please and care for your needs, Porsche and even my wife's Audi. He is top shelf. Chaz, the Sales manager always has the latest in Porsche news and always is there to greet me when I walk into the showroom, to just hi!! Very Porfessional and never , " pushy". Jay, the lead sales associate, is a good friend and we often talk more about life than Porsche, that is how pleasant it is to be in his company, He knows his Porsche stuff too, and is both prudent and direct when you need answers. All in all a top quality dealership, that deserves priase for its true customer support and for its caring for their needs, in a very relaxed and professional manner More

I searched for months on the web for the perfect used Porsche, found it at Tischer, and called them out of the blue. They were immediately attentive and friendly. Casey Parkin called me regularly with Porsche, found it at Tischer, and called them out of the blue. They were immediately attentive and friendly. Casey Parkin called me regularly with follow ups on the car. He answered all of my questions thoroughly and things he didn't readily know the answer to he didn't try to BS me, he said he would have to look into it and get back with me - which he promptly did. I also got a follow up phone call from the Sales Manager asking me if everything was ok - not pushy, just wanted to know if his salesman was taking good care of me. I got an email from the overall manager of the dealership asking me if everything was ok. Upon arrival at the dealership, I was treated royally, with great respect and friendliness. Casey handed me the keys and stepped back to patiently let me inspect the car inside and out - only speaking when I asked questions. Same on the test drive. I had some tricky financing issues (out of state buyer, etc.) and they worked with me without problem. They charge less than $100 on top of the agreed upon sticker price to cover all titling, plates, finance work, detailing, full tank of gas, etc. They even put on four new tires after the agreed upon price without changing the price (which is no small matter on a Porsche). So, the price we agreed upon was almost exactly what I paid (plus taxes). On the way home, a small piece of trim (headlight washer cover) came off. I called Casey and he immediately put one in the mail to me, no charge. On top of that, he called me the next day to see if I was happy with the car. Best of all, I got a great price on a great car. More

I just got my new and frist Porsche 911 from another dealer in Virginia had a bad time there and will not return. The check engine light came on in the middle of a drive.I pulled into Tischer with no ap dealer in Virginia had a bad time there and will not return. The check engine light came on in the middle of a drive.I pulled into Tischer with no apointment and the service manager got one of his top techs to give it a quick look. It turns out I did not tighen the gas cap properly and Mike reset the light than took the time to answer all my questions about the car a good 45 minutes of his time.They did not even charge me and Mike did not want to take a tip.He said it is all just part of his job and he was glad he could help. I now will only take my car to Mike for service and Tischer for my Porsche needs. A frist class dealer. More

This was the best car buying experience I've had in over forty years of buying cars. Casey Parkin got me the Porsche I wanted, he helped me decide on options that I wanted and those that I didn't need. T forty years of buying cars. Casey Parkin got me the Porsche I wanted, he helped me decide on options that I wanted and those that I didn't need. The price I paid was very fair and they don't add dealer mark ups on limited production or hard to find cars. John Moore More