I've been dealing with the service department of this dealership for about 5 years for service on my Cayennes. Linda Harouna has been the lead advisor during that entire time. She has been a thorough professional. She prioritizes customer service -- understands client's anxieties and does her level best to explain issues honestly to her customers and ensures that service is delivered timely and well. She is also supported by excellent advisors. Over the last couple of years, Elvis Nguyen, whom I assume was trained by Linda, has supported me. He is also a through professional. He is quick to understand the issues, always eager to help, and makes sure the customer understands the issues. He is very personable, truly humble, and conveys trust and understanding which is often hard to find in dealerships. I have always been pleased with the service at this dealership. They are not cheap, but I trust their work and enjoy their customer service.