About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Porsche Silver Spring - Service Center

5.0

31 Lifetime Service Reviews

3141 Automobile Blvd. , Silver Spring, Maryland 20904

31 Reviews of Porsche Silver Spring - Service Center

Sort by Write a review
July 27, 2018

"Friendly and Helpful"

- gordonlim23

This is the best Porsche dealership in the area. All staff is friendly and helpful with your needs when you arrive and makes sure you leave satisfied. I have not had any issues with buying a car or having my car serviced here at this dealership. Will always recommend it and will be back in the future. -GL

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Casey Parkin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Linda Harouna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jul 29, 2018 -

Porsche Silver Spring responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

June 21, 2018

"Excellent customer service with a smile "

- Vigo

Top shelf Porsche Tech who knows his stuff!’ Service ambassador well dressed and very professional and knowledgeable Maintains contact throughout day on status of service work

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chas Conklin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Linda Harouna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 27, 2018 -

Porsche Silver Spring responded

Vigo, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2018

"Continuing great service"

- Deanda

I have bought 2 cars from Porsche Silver Spring (911 and Macan). Their service - both pre and post purchase - are better than any I have experienced from any car dealership. A recent experience with them - blew my right rear tire and needed porsche road side assistance and quick turn around from the dealer - was so great I had to write a quick review. Visit Casey and his team for sure.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Casey Parkin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Linda Harouna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 22, 2018 -

Porsche Silver Spring responded

Deanda, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Porsche Silver Spring!

June 12, 2018

"100,000 Mile Service "

- Mini916

This is by far the best Porsche Center in the Washington DC area. The facility is always in pristine condition. What I like most importantly is that the service team is very responsive and resourceful. Porsche Silver Spring treats its customers above the standard. Getting a loaner is easy and once your car is in their care they are more than accommodating in providing updates. From the first step in the door you are in for a quality experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Linda Harouna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jun 15, 2018 -

Porsche Silver Spring responded

We are so happy to read such a great review about Porsche Silver Spring! It is our commitment to provide our customers with clean and comfortable facilities as well as professional and attentive service. We sincerely value your business, and look forward to your next visit!

June 08, 2018

"Outstanding, consistently!"

- PorscheDragon

My recent visit was for routine maintenance for a 2014 Cayenne. Porsche of Silver Spring rates an overall "5" again – how do you say - consistency. This cohesive team of Linda, Stephanie, and Natalie, plus the expert technicians, insured every aspect of the experience, as usual, was efficient, thorough, and accommodating. Their consideration regarding my current scheduling challenges minimized a lot of difficulties on my side. Following the service, the Cayenne drives and sounds great, and was completely well cleaned which always puts a big smile on my face. An additional joy comes with just communicating with PSS Staff who not only always exhibit very professional business acumen, but are a joy to interface with. They obviously all love their profession and have great people skills. Bravo again!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jay Cleiman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Linda Harouna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Natalie Muhlbock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Stephanie Marrero and Zacchery Hall - both 5 stars
Jun 15, 2018 -

Porsche Silver Spring responded

Hello, we're happy you found our staff to be so supportive during your experience here at Porsche Silver Spring. We will be sure to pass along these nice comments to Linda, Stephanie, and Natalie. We can't wait to see you again, have a great day.

June 07, 2018

"Porsche SilverSpring Service Excellence"

- BruceT

When it comes to servicing and maintaining our cars, Linda Harouna (Porsche Certified Brand Ambassador for Service) consistently provides us with expert service advise. She is very thorough explaining our cars’ present and future service needs when we drop off our car. Ms. Harouna clearly explains the work that was performed and shares helpful analysis performed by the technician(s) for our future maintenance consideration. In our experience after many years, they get it right the first time, every time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chas Conklin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Casey Parkin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Linda Harouna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Natalie Muhlbock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jim Gordon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Raul Orbegoso
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Stephanie Marrero
Jun 12, 2018 -

Porsche Silver Spring responded

Bruce, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2018

"First Time"

- Dnice23

I’m a first time Porsche owner and they have great personal customer service. They went above and beyond with there service. Natalie and Linda is the reason why I choose this dealership and my next car will come from them.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Linda Harouna
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Natalie Muhlbock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 04, 2018 -

Porsche Silver Spring responded

We're so glad that we were able to go above and beyond your expectations! We will be sure to pass along your comments to Natalie and Linda. We look forward to your next visit! Take care!

March 01, 2018

"Continued great service "

- Deanda

Casey and his team at porsche SS are the best sales and service team I have ever worked with. Top notch buying and service experience. Casey know Porsche’s and is a astute advisor

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Casey Parkin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mar 05, 2018 -

Porsche Silver Spring responded

Deanda, thank you for your kind review; we are happy to pass along your comments to the team here at Porsche Silver Spring! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Porsche Silver Spring! We're looking forward to your next visit with us!

January 03, 2018

"Emergency Service"

- Les

After nearly 2 hours of driving at 1PM, Paulette and I were approaching Washington DC on I95 on Wednesday December 27, when a “red” caution light illuminated warning us to “stop driving, no coolant”. We were able to find safe parking almost immediately. While I was speaking with AAA to arrange a tow, Paulette called Porsche Silver Spring and spoke with Service Manager Natalie Muhlbock to request repair service. Natalie promised service help as soon as we could be towed to the dealership. We arrived at the dealership at 2:15 PM and by 2:30, the car was in the service bay, on a lift, receiving much attention from Service Foreman Rich. The issue was worse than expected: a nail had punctured the radiator - it needed to be replaced. Recognizing our desire to continue our trip as soon as possible, replacement parts were express ordered for overnight delivery, and a loaner car was provided to us. We continued our trip, and on our return, the car was ready for us. Natalie and her team were great. They did everything possible to accommodate our needs and schedules while making repairs to our car. This is a first class Porsche dealer organization.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Natalie Muhlbock
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Stephanie
Jan 04, 2018 -

Porsche Silver Spring responded

Les, we are delighted we could be of service in fixing your vehicle's radiator and getting you back out on your way in a timely fashion. Thank you so much for your feedback! We hope you have a great day!

August 05, 2015

"Service with a smile"

- ACD22

Linda Yoo takes care of everything when you need service. All done well, on time to the minute and asks if you do or don't want the car washed. Thanks.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Linda Yoo
Aug 11, 2015 -

Porsche Silver Spring responded

Thank you ACD22 for taking the time to review us! We were delighted to hear that your service experience with us was a great one. We were also pleased to hear that you were happy with Linda Yoo's service and we will certainly share your kind words with her. Please don't hesitate to contact us should you have any further service needs. Thank you again ACD22 and have a great day!

1
...
1 - 10 of 31 results