Porsche South Orlando
Orlando, FL
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Outstanding personalized customer service they go above and beyond to meet my needs and always offer in my opinion. What’s best and safest for my car and beyond to meet my needs and always offer in my opinion. What’s best and safest for my car More
Almost, an Entire Group of People that Share a Real Friendly and Professional Approach to Their Jobs!! My Second Purchase and There will be a Third!🙏🤗 Friendly and Professional Approach to Their Jobs!! My Second Purchase and There will be a Third!🙏🤗 More
I recently had the opportunity to trade in my 2016 Cayenne for a 2021 Cayenne at Porsche South Orlando, and the experience exceeded all of my expectations. Ricardo Rivera (Porsche Brand Ambassador) an Cayenne for a 2021 Cayenne at Porsche South Orlando, and the experience exceeded all of my expectations. Ricardo Rivera (Porsche Brand Ambassador) and the entire team were absolutely amazing. Ricardo made the trade-in process seamless and stress-free, providing top-notch customer service throughout. What really stood out was Ricardo's follow-up after the purchase—he set me up with a Porsche Pro a week later to ensure I fully understood all the technology in my new Cayenne and got everything set up just right for me. It was such a thoughtful touch and made all the difference. If you're in the market for a Porsche, I highly recommend visiting Ricardo at Porsche South Orlando. I'll definitely be sending friends and family his way! More
Chad Zarnow and GM Raj Alexander don't respect people's time or care about welcoming customers. Raj had a shred of decency he would not have such a discriminatory person as his Service Director Chad Zarnow time or care about welcoming customers. Raj had a shred of decency he would not have such a discriminatory person as his Service Director Chad Zarnow More
If I could give 0 stars I would. This is the worst dealer I have ever dealt with. Worst service. No one calls you back. They were incapable of diagnosing a problem with my brand new This is the worst dealer I have ever dealt with. Worst service. No one calls you back. They were incapable of diagnosing a problem with my brand new Taycan. Took it to another dealer and it was instantly fixed. I stupidly used South Orlando for a free detailing. My car came back with a huge slice in the plastic under carriage and my computer is malfunctioning. They have not called me back about it after 3 days. These clowns do not deliver on anything they promise. Stay away from them. There are other Porsche dealers that give WAY better service. I wouldn’t let them touch my car again. More
Lack of communication. Poor customer service Spend 2 hrs waiting for sale person or the manager as promise to get a call back to close on a deal for a Jeep that sat on th Poor customer service Spend 2 hrs waiting for sale person or the manager as promise to get a call back to close on a deal for a Jeep that sat on the lot for a month made 1st offer was low since it sad there for a month turn Downe made 2nd offer ask for to see the mechanical review got email say car sold that very likely not true .have the courtesy to speak to future customer. If we talk i would increase my offer. Never got a counter .My last 3 cars I purchase from out of town dealers on the internet Poor customer service . More
Lack of communication. Poor customer service Spend 2 hrs waiting for sale person or the manager as promise to get a call back to close on a deal for a Jeep that sat on th Poor customer service Spend 2 hrs waiting for sale person or the manager as promise to get a call back to close on a deal for a Jeep that sat on the lot for a month made 1st offer was low since it sad there for a month turn Downe made 2nd offer got email say car sold that very likely not true .have the courtesy to speak to future customer. If we talk i would increase my offer. Never got a counter .My last 3 cars I purchase from out of town dealers on the internet Poor customer service . More
The Staff was extremely helpful. Our Salesperson, Corey, was incredible -very professional, communicative, knowledgeable, passionate about the brand and attentive. Our Salesperson, Corey, was incredible -very professional, communicative, knowledgeable, passionate about the brand and attentive. More
Lack of communication. I recently bought a used car and asked for 48 month financing. I assumed since that’s what was discussed, I signed the paperwork only to find out the I recently bought a used car and asked for 48 month financing. I assumed since that’s what was discussed, I signed the paperwork only to find out the next day when they emailed me a copy of the documents that they financed me for 72 months. I understand I should have read what I was signing but the communication was not there. I also asked that my windows be tinted and that wasn’t done. Instead I was signed up for every warranty imaginable. So I’m financing a $21,000 car I put $15,000 down on and I’m stuck financing the balance and all of the extras I didn’t agree to for 6 years. And I’m still waiting for the refund from the window tint that I paid for. More
