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Porsche West Broward
Davie, FL
298 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 298 reviews
October 23, 2020
I really appreciate all of your help given my dire situation with my vehicle. I also appreciate your follow up call as well. After returning to FLL after being gone for 7 months due to the pandemic, situation with my vehicle. I also appreciate your follow up call as well. After returning to FLL after being gone for 7 months due to the pandemic, unfortunately having to get my vehicle in shape was a huge concern. Thanks again for your responsiveness, guidance and attention. It was a huge relief to have my Porsche running great now being back in Florida - I am very grateful. More
by denyd1260
Employees Worked With
Sean Ruben
Helpful October 16, 2020
Very profesional ands friendly service department. My service adviser was very knowledgeable of my vehicle and helpful with questions that I had regarding programming of some features of the car service adviser was very knowledgeable of my vehicle and helpful with questions that I had regarding programming of some features of the car More
by Jag101483
Employees Worked With
Sean Ruben, Alberto Acosta
October 13, 2020
One of the worst buying experiences, opposite to what a Porsche experience should be. Before going to the dealership, I sent several emails with no response. The person that call at first responding our em Porsche experience should be. Before going to the dealership, I sent several emails with no response. The person that call at first responding our email, was unable to provide a quote over the phone, all he said was "more or less $$". T Moen answered 2 emails but the 3rd one was never answered and never provide the quote that we were looking for. The Collection and Champion Porsche both provided firm quotes over the phone and sent emails in writing with the vehicle pictures, description and price. When I finally went to PWB, the team ther, make us loose time and sales team (Sales manager and credit Manager) were disrespectful and condescending. Even when my wife was buying the car they keep talking to me, making my wife feel ignored. John Maella (salesman) was ok but he did not help resolve with issues. the only one that tried to help, was respectful and somewhat helpful was Ariel S. Credit Manager Mr Henry, make us wait unnecessary time and when he was asked to talk and ask questions to Porsche Finance regional Manager, he answered that he did not want to bother such and important person with our questions, that he do not want to make him angry. Next day, we were called 2 times, but always failed to answer our questions and never replied back. The following day, we bought the new cayenne at Champion Porsche, process was quick ,easy and direct, opposite to PWB, in and out in 1 hour. More
by AxlRanger
Employees Worked With
Kevin H 0 stars
October 08, 2020
Sean and Juan were very helpful. Assisted with additional work requested and car was in time as promised. Loaner car was excellent vehicle. Thanks for all your help. additional work requested and car was in time as promised. Loaner car was excellent vehicle. Thanks for all your help. More
by Jorge
Employees Worked With
Juan Santiago, Sean Ruben
October 07, 2020
Yesterday, I took my 2020 Porsche Macan for service. Their mechanic did an excellent job and a thorough check of the vehicle as prescribed by the Manufacturer . Their mechanic did an excellent job and a thorough check of the vehicle as prescribed by the Manufacturer . More
by acesar123
Employees Worked With
Mark Wright
October 04, 2020
We had the best experience. Daniel Guillen was our Sales Person. Hw went above and beyond to make our transaction enjoyable. Everything flowed smooth and professional. Highly recommended Person. Hw went above and beyond to make our transaction enjoyable. Everything flowed smooth and professional. Highly recommended More
by mdiego918
Employees Worked With
Daniel Guillen
October 02, 2020
Great service and courteous knowledgeable individuals work there.. Not to mention pretty sharp as well...Been to many dealerships over the years around the globe and I have to say the place is quite cool work there.. Not to mention pretty sharp as well...Been to many dealerships over the years around the globe and I have to say the place is quite cool on all aspects.. More
by Drfriedmandc
Employees Worked With
Mark at service... He is tremendous!!!
September 14, 2020
Excellent service fast.and efficient also very convenient location. The service advisor excellent, as always and according to what you expect. In summary great experience highly recommended location. The service advisor excellent, as always and according to what you expect. In summary great experience highly recommended More
by JP
Employees Worked With
Leo Cisneros
September 12, 2020
Amazing knowledge of the EV options, pros and cons. Felt well supported and fully informed of my options when considering a Taycan. My sales person service was flawless. well supported and fully informed of my options when considering a Taycan. My sales person service was flawless. More
by Mauricio
Employees Worked With
Juan Hinestrosa
