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Porsche of Downtown L.A.
Los Angeles, CA
100 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 100 reviews
June 04, 2023
Had the best experience with Porsche Downtown. Worked with Robert in Sales, he was very professional, knowledgeable and responsive and provided excellent customer service and timely assistance. He Worked with Robert in Sales, he was very professional, knowledgeable and responsive and provided excellent customer service and timely assistance. He made the difficult process of buying a new car as efficient and easy as possible. I was delighted to lease my new Porsche from Downtown LA and would highly recommend this dealer to other customers! More
by tp
Employees Worked With
Robert Tehrani
Helpful May 28, 2023
Victor and Mike were very helpful and professional. I have bought several cars from them and that’s why I drive all the way from Orange County to get my cars from them. I have bought several cars from them and that’s why I drive all the way from Orange County to get my cars from them. More
by IRVANIDDS2
Employees Worked With
May 08, 2023
The worst service I have ever experienced. I ordered a new Porsche 911 4GTS over the phone. It took me over six weeks to get a color copy of the build sheet. After numerous phone calls and I ordered a new Porsche 911 4GTS over the phone. It took me over six weeks to get a color copy of the build sheet. After numerous phone calls and emails with both the sales manager and the general manager, I gave up and cancelled my order. More
by gombarins1
Employees Worked With
Sales Manager Keni Huang; General Manager Victor Ghassemi
April 14, 2023
The Staff at Porsche of Downtown L. A. were Professional and very personable and they made my buying experience tremendous and enjoyable. I purchased the vehicle that I wanted to get in A. were Professional and very personable and they made my buying experience tremendous and enjoyable. I purchased the vehicle that I wanted to get in the color that I desired with the options that I needed. The Financing of the deal went superbly and I got a level of attention and assistance from the Dealership that was genuinely first rate. In particular a big thank you to my Brand Ambassador Alex Cobos who coordinated and provided fantastic sales customer service to me throughout my new vehicle buying experience. More
by Robert
February 10, 2023
Had a great experience at Downtown L. A. Motors. They were professional and very straightforward in the car buying process. I felt I was treated very well. I would definitely buy another c A. Motors. They were professional and very straightforward in the car buying process. I felt I was treated very well. I would definitely buy another car from them. Robert Tehrani was professional throughout. More
by dcovell
Employees Worked With
Robert Tehrani
February 02, 2023
Fantastic service, I just brought a car from LA downtown Porsche. Preston was very knowledgeable about the car and the process. Great experience, fast and professional. Porsche. Preston was very knowledgeable about the car and the process. Great experience, fast and professional. More
by Drfeiz
January 12, 2023
Very professional, helpful and knowledgeable! ! The best experience I’ve ever had leasing a car!! Everything was smooth and stress less, The staff is super friendly and the manager, Victor was exc ! The best experience I’ve ever had leasing a car!! Everything was smooth and stress less, The staff is super friendly and the manager, Victor was exceptional!! I love my new Porsche!! More
by Gricel
Employees Worked With
January 03, 2023
Great experience because of the people (Ellie, Jonathan and Roxanna in sales, management and finance respectively) who work there; I did my research and comps, and knew what I wanted; they were very respe and Roxanna in sales, management and finance respectively) who work there; I did my research and comps, and knew what I wanted; they were very respectful and not pushy - would highly recommend More
by MrZero
January 01, 2023
Very nice people, I got an amazing deal because they did everything in their power to make it happen. Great dealership!!! Sanya was very helpful and her manager Jonathan. Thank you for amazing car 718 C everything in their power to make it happen. Great dealership!!! Sanya was very helpful and her manager Jonathan. Thank you for amazing car 718 Cayman GT4 More
by Kkhicker
Employees Worked With
Sanya Vujovic
December 28, 2022
I bought a new Panamera from Porsche DTLA recently. I could just buy from anyone at the dealership, but a friend of mine recommended Nick Choi as the sales manager, I met him and purchased the car. Ho I could just buy from anyone at the dealership, but a friend of mine recommended Nick Choi as the sales manager, I met him and purchased the car. However, there were many things I felt unwelcome and Nick Choi was very unprofessional. (1)I asked questions about the car I was purchasing, and Nick Choi didn’t even care to do his job and just kept saying he doesn’t know the answer. I asked him if the driver’s seat is comfortable for long driving, but what he told me was just customize it. Wth? And all other questions I asked which were very straightforward about the car, he kept saying he doesn’t know. I mean, if you don’t know why are you seating here pretending you are a sales guy? (2)I fully paid $120k for this Panamera the day I went to this dealership. What I received as the courtesy service was nothing, so I had to ask for a key case and a shirt with Porsche logo on. The other sales guys were trying to get me more gifts, but this Nick Choi guy was stopping them saying those cost much to give out for free. I freaking paid $120k, and why does he have to stop other sales guys from getting me more gifts when those were not from his own pocket? (3)I had to fill out documents, and when I figured out some of documents were missing in the process, I asked him if he can double check them. What he said to me the next was that those missing documents are complicated to fill out, turned out it didn’t even take 5 minutes.. Why do you tell your valuable customer who pays full cash at once with you being the sales manager that you are not willing to prepare necessary documents just because you have to double check and that it takes 5 minutes? Overall, it was very unpleasing, and my worst experience in purchasing cars in my life. What I regret is that I didn’t change the god xxxx sales person to someone else. More
by Chris
Employees Worked With
Nick Choi
