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Port Orchard Ford

Port Orchard, WA

4.5
304 Reviews

1215 E Bay St.

Port Orchard, WA

98366

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Showing 304 reviews

November 13, 2021

I utilized the service dept at Pt Orchard Ford…Jacob is the best…give him a raise More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 15, 2021 -

Port Orchard Ford responded

Hi Rick, thank you for the great feedback. We at Port Orchard Ford appreciate you for being a loyal customer, and we are honored to supply you these great five star visits to our Service Center. We are thrilled to know that Jacob Everhart supplies you the best customer service. We cannot wait to set up your next appointment. Thank you - Sara(in customer service)

November 12, 2021

This was our 2nd purchase from Port Orchard Ford. Highly recommend, easy to deal with. More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler
Nov 12, 2021 -

Port Orchard Ford responded

Hi Russ, thank you for the great five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We hope you love your new vehicle, and we are looking forwarding to seeing you for your first oil change visit. Thank you - Sara (in customer service)

November 10, 2021

Just had a recall done on my Transit at Port Orchard Ford. The reason I give them five stars is because out of six dealers ,they were the only dealer able to complete it .A few said they couldn't .One s More

by gooberw2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Nov 11, 2021 -

Port Orchard Ford responded

Hello, thank you for taking the time to leave us a positive review. We really appreciate you taking the time to give us some feedback on your recent recall for your Ford. Our team at Port Orchard Ford is beyond happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon and supplying you another outstanding visit! - Sara (in customer service)

November 02, 2021

My service adviser, Jared, got me in and out in short order. He kept me informed of the progress and showed me the bad part. He called, later, to see if all my concerns were addressed and if there were More

by songbird100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 04, 2021 -

Port Orchard Ford responded

Hello, thank you for taking the time to leave us an amazing review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Port Orchard Ford is happy to hear that you were impressed with Jared Edison, your Service Advisor. We’re looking forward to seeing you again soon! -Sara (in customer service)

November 01, 2021

Thank you to Port Orchard Ford and a special thanks to Ruben for once again helping to find the perfect vehicle for our needs. Not the first time I have been in and won’t be the last! Everyone is friendly More

by Karalot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Ojeda
Nov 01, 2021 -

Port Orchard Ford responded

Hello, thank you for the great five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our great valued customers. We are very happy to hear that once again, Ruben Ojeda has supplied you the ideal great visit. Thank you for using our Express Store on our website. We cannot wait to see you for your first oil change! Thank you - Sara (in customer service)

October 26, 2021

Elizabeth was very easy to work with and made it stress free. She and all of the people at Bruce Titus Ford were friendly and treated us well. More

by Melissa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin in finance was excellent too! Very friendly and knowledgeable
Oct 26, 2021 -

Port Orchard Ford responded

Hi Melissa, thank you taking the time to provide Port Orchard Ford your feedback. We are beyond happy to know that Elizabeth Kimple was transparent, hassle free, and attentive. We hope that you love your 2021 Ford Escape, and we cannot wait to set up your first oil change in our Service Department. Thank you for using our Express Store on our website. Thank you and drive safe - Sara (in customer service)

October 26, 2021

Port Orchard Ford provided great service on my recent visit. I intend to use them again. More

by peteandbevf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh.
Oct 26, 2021 -

Port Orchard Ford responded

Hi Pete and Bev, thank you for taking the time to leave us a super positive review. We really appreciate you taking the time to give us some feedback on your recent service visit. Our team at Port Orchard Ford is happy to hear that you were impressed with our staff and services. We’re looking forward to seeing you again soon for your next oil change! - Sara (in customer service)

October 13, 2021

Dealership did work as promised. Addressed potential problems that should be taken care of. Washed car for free. Professional and courteous. More

by Jonboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Everhart
Oct 19, 2021 -

Port Orchard Ford responded

Hi Jon, thank you for the great five star review. We at Port Orchard Ford are excited to know that your experience having your vehicle serviced, was just what you needed working with Jacob Everhart, your Service Advisor. We look forward to your next oil change! Thank you. - Sara (in customer service)

October 09, 2021

At POFord, they work together like family to make sure that you are taken care of. More

by mary.kernel27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 19, 2021 -

Port Orchard Ford responded

Hi Mary, thank you for taking the time to let us know of your great experience. We at Port Orchard Ford are so happy to know that your visit was transparent, quick and easy. We are honored to have such a great and loyal customer, and look forward to your next visit. Thank you - Sara(in customer service)

October 08, 2021

Professional, well versed, attentive to the customers needs and constraints. Excellent finance department fast processing. Excellent inventory that meets all needs More

by Jaburke125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 19, 2021 -

Port Orchard Ford responded

Hello, thank you for your fabulous review! We’re happy to hear that you love your vehicle and had a great experience at our Port Orchard Ford Store. We look forward to seeing you again soon in our service department at Port Orchard Ford, and supplying you another outstanding visit! Thank you for using our Express Store on our website. Thank you and drive safe.- Sara (in customer service)

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