Portage Chrysler Dodge Jeep Ram

Horrible dealer. I made an agreement to purchase a truck on a Saturday. I asked if they needed a down payment to hold the vehicle until I could pick it up on Tuesday, and the salesperson Wade assured me tha on a Saturday. I asked if they needed a down payment to hold the vehicle until I could pick it up on Tuesday, and the salesperson Wade assured me that would not be necessary. I obtained financing and had cashiers checks printed to the dealer name as specified by Wade. He then texted me Monday evening saying they had sold the truck and he was sorry, there is nothing they could do. Very poor business practice. They also charge ridiculous "doc" fees and a bogus "anti theft" fee to the tune of nearly $800.00. Do your research and buy somewhere else. More

Wade epitomizes excellent customer service and personal care. I appreciate the service I received and his follow up. I commend Portage FCJD to anyone seeking to make a new or used car purchase care. I appreciate the service I received and his follow up. I commend Portage FCJD to anyone seeking to make a new or used car purchase More

Salesman was pushy! When contract was finalized it was $500 less than agreed upon. I talked to salesman at pickup and he offered nothing. would not recommend him as he jumped from one thing to the next an $500 less than agreed upon. I talked to salesman at pickup and he offered nothing. would not recommend him as he jumped from one thing to the next and really pushed hard to sell the 2018 truck and not explaining the difference in a 2020. I understood the price to be $500 less than finalized.. More

Salesman was excellent. Honest. The ONLY problem I had was that the tires needed replacement on this brand new (to me) pickup! If they had offered me new ones, or a deal on new tires, my ratings would hav was that the tires needed replacement on this brand new (to me) pickup! If they had offered me new ones, or a deal on new tires, my ratings would have been higher. But after buying this new pickup, now I have to save for new tires. More

Prompt helpful customer service. Will definitely bring my car back for service. Considering purchase of tires as well. Appropriate recommendation of 30,000 mile checkup. Services performed were explained car back for service. Considering purchase of tires as well. Appropriate recommendation of 30,000 mile checkup. Services performed were explained. More

Saw a SUV on line that we where thinking about. Left a message online and received a call following morning. Asked some questions and made arrangements to test drive the SUV for late afternoon. Text the s message online and received a call following morning. Asked some questions and made arrangements to test drive the SUV for late afternoon. Text the sales department we were leaving and be there in 40 minutes. The SUV was parked by the front door running and warm. Nice. Drove car and made a deal. Dealership did all the work and we drove the car home that same night. It has been 8 years since we bought a car from a dealership and with year being Covid-19 I feel the dealership did everything they could to make us happy. Thank you. More

Service writer Dave Hornung got me scheduled right away for repairs. Tech repaired my vehicle quickly and I was ready to head hone. Great experience all around for repairs. Tech repaired my vehicle quickly and I was ready to head hone. Great experience all around More

Great experience as always. Service was very speedy and wait room was very comfortable. Would recommend this place to anyone. The staff was very friendly. wait room was very comfortable. Would recommend this place to anyone. The staff was very friendly. More

I was in town for work. They got my truck in right away and got it back to me ahead of schedule. Couldn’t have been happier to get my office back to me and got it back to me ahead of schedule. Couldn’t have been happier to get my office back to me More

Was able to schedule maintenance on my Ford Edge when needed. Work finished in a timely manner. They also pointed out a couple of things that need attention in the future. needed. Work finished in a timely manner. They also pointed out a couple of things that need attention in the future. More