Porter Ford

Lorenzo Hines was truly professional and straight forward managing my recall appointment. He had contacted me several times to provide updates and arranged delivery of my car managing my recall appointment. He had contacted me several times to provide updates and arranged delivery of my car More

The people were very nice. They took care of my car in a timely manner. It seems to be a happy place. They took care of my car in a timely manner. It seems to be a happy place. More

Person behind desk showed very little interest. Way he spoke hard to hear and understand. Leaning back in his seat. Way work space decorated was sure if it was auto shop or travel agency or bingo Way he spoke hard to hear and understand. Leaning back in his seat. Way work space decorated was sure if it was auto shop or travel agency or bingo parlor. Unclear as to finish/pickup schedule. I received factory letter about broken sun roof. They want $200 to verify the factory info before charging me to repair it. Judging by my observations I believe this is a very racist dealership. I will be looking for a dealership that has a merit based hiring system and not social engineering programs. I believe companies owe their customers the best possible knowledge and service which can only be achived through the highest standards when hiring the most qualified. I will not be returning to this dealership More

Picked up my car at work. Called to go over the vehicle and what would be needed next visit. And then dropped back off before end of day. Fast and efficient. Called to go over the vehicle and what would be needed next visit. And then dropped back off before end of day. Fast and efficient. More

Great quick and efficient service, friendly and courteous. They also provide coffee in the waiting area. courteous. They also provide coffee in the waiting area. More

I sent a reply text noting that Lorenzo Hines, Service Adviser, did a very good job communicating with me re: the vehicle undergoing an oil change as well as an overall assessment. It was appreciated! Adviser, did a very good job communicating with me re: the vehicle undergoing an oil change as well as an overall assessment. It was appreciated! More

I hate shopping for cars. Alyce Driesbach made this an enjoyable experience. This was by far the best experience I have had with a car salesperson. Some male sales people are Alyce Driesbach made this an enjoyable experience. This was by far the best experience I have had with a car salesperson. Some male sales people are very condescending to women. Alyce listened to me and wa EXTREMELY service oriented. I will recommend her to friends More

Accurate and complete repairs at a competitive price. Porter Ford has done all my repairs Porter Ford has done all my repairs More

This dealership has been extremely helpful. We have bought 4 vehicles in the past and each time it has been a positive experience. The Service has also been awesome. We are very pleased with We have bought 4 vehicles in the past and each time it has been a positive experience. The Service has also been awesome. We are very pleased with Porter Ford. More

Dealership people were very on top of their process to close the deal. Received a good price for the PHEV Escape due to the dealer discount and Ford rebate. Was nice working with them. close the deal. Received a good price for the PHEV Escape due to the dealer discount and Ford rebate. Was nice working with them. More