Porter Ford

I have always received great service at Porter Ford. Service staff are always very helpful and courteous. Service is performed in a timely manner. I really like the fast lane service. Service staff are always very helpful and courteous. Service is performed in a timely manner. I really like the fast lane service. More

I have had my cars serviced at Porter Ford for the last 5 years and I have never had any problems. Lorenzo has been my service advisor and he is very professional and a really nice guy! Yesterday I bought years and I have never had any problems. Lorenzo has been my service advisor and he is very professional and a really nice guy! Yesterday I bought my first car from Porter Ford and I can now say that the sales team is very professional as well. Rodney assisted me with the leasing of my 2020 Fusion Energi. He was very respectful as he was clearly valuing my time at the dealership. He was also very easy to work with. Porter Ford is A+ More

Always have my work done at Porter and have for the last 8 years, They always do the job well and on time and the customer service is excellent 8 years, They always do the job well and on time and the customer service is excellent More

Porter Ford Newark service department is fabulous. Lorenzo is fantastic always polite, through and very knowledgeable. Best dealership in Delaware. I highly recommend this dealership and see Lorenzo f Lorenzo is fantastic always polite, through and very knowledgeable. Best dealership in Delaware. I highly recommend this dealership and see Lorenzo for service. ❤️❤️ More

Always polite, friendly, and even though they are wearing masks you can tell they are smiling. Pricing is ok. I would suggest shopping around for tires. I was able to get 4 new tires at another place for masks you can tell they are smiling. Pricing is ok. I would suggest shopping around for tires. I was able to get 4 new tires at another place for about $60 more than what they wanted to charge me for 2. More

Everyone was very friendly. I was getting a 2nd key programmed (since I had lost mine). Would have preferred to wait for the work to be done. But had to drop it off. Day of service, technician called programmed (since I had lost mine). Would have preferred to wait for the work to be done. But had to drop it off. Day of service, technician called and mentioned it would only take an hour to complete. So, I could have waited instead of dropping off. Disappointing. Also, $290 seems very high priced for this service. More

Great follow with updates up on issue with noise front previous front brakes replacement - dealer made it right with replacement via warranty - also resolved safety recall item previous front brakes replacement - dealer made it right with replacement via warranty - also resolved safety recall item More

Jason, I just wanted you to know how happy we are to deal with your service department we have been there many times for regular maintenance on our truck and warranty services they are always professional an with your service department we have been there many times for regular maintenance on our truck and warranty services they are always professional and polite to my wife and I. Lorenzo had help us a few times and is always very helpful. It is not always fun to get things done now a days but Porter is doing it right thanks for making it easy! More

I've been buying my Chevy vehicles from Porter Auto Group for over 20 years. However, I prefer PORTER FORD for ALL of my service needs. Lorenzo ALWAYS take care of me and my service needs are completely SATI for over 20 years. However, I prefer PORTER FORD for ALL of my service needs. Lorenzo ALWAYS take care of me and my service needs are completely SATISFIED .. EACH and EVERY TIME!! (Can't say that about the Chevy side.. BUT the FORD SERVICE side is EXCELLENT!) I bring ALL of my vehicles to them! #LuvYall!!!! More

Exceptional experience from start to delivery! Everyone was very knowledgeable and helpful. Incredible deal and the follow up is fabulous. No problems getting questions answered during and after the sale. was very knowledgeable and helpful. Incredible deal and the follow up is fabulous. No problems getting questions answered during and after the sale. Would highly recommend! More