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59 Reviews of Portland Volvo Cars Service
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May 25, 2025
Everyone that I met at this dealership was very friendly and helpful. Kristen listened carefully to my concerns and then addressed each at checkout. She told me that the service would take an hour a and helpful. Kristen listened carefully to my concerns and then addressed each at checkout. She told me that the service would take an hour and a half. All went as promised. Very comfortable waiting area! I enjoyed the whole experience at this dealership. More
by lydickgeorge
May 23, 2025
I had an excellent experience with Portland Volvo, and especially the Service Manager, Bryan Woodworth! He was patient, helpful, explaining everything that was necessary to the appointment. They even clea especially the Service Manager, Bryan Woodworth! He was patient, helpful, explaining everything that was necessary to the appointment. They even cleaned my car thoroughly before returning it to me! I was very impressed with the quality and timeliness of the Appointment! Thank you, Bryan and Portland Volvo! Peter Webster More
by Pwebster1941
Employees Worked With
May 23, 2025
Great service. Great waiting area. Friendly team. Quote matched the final bill and work was completed on time. Great waiting area. Friendly team. Quote matched the final bill and work was completed on time. More
by kbowen421
Employees Worked With
May 14, 2025
Portland Volvo is a professional, well-run dealership. My service advisor was pleasant and very thorough explaining my potential service and then went through the invoice and work done, again very thorou My service advisor was pleasant and very thorough explaining my potential service and then went through the invoice and work done, again very thoroughly. They have a very clean, spacious waiting area. I am very pleased to be doing business there. More
by sallyfriberg
May 02, 2025
Bryan Woolworth went beyond courteous and efficient. Daniella and others on the greeting staff seemed pleased and eager to welcome me. The whole system makes having a problem that needs fixing a pleasur Daniella and others on the greeting staff seemed pleased and eager to welcome me. The whole system makes having a problem that needs fixing a pleasure. The car came back detailed and shining, with all systems go. More
by Ted McCarthy
April 25, 2025
I always feel good about having my 24 Volvo XC90 serviced @ Portland Volvo,when I go thru Brian.he always listens to what I want done,& makes great suggestions to make sure that my Volvo is always serviced c @ Portland Volvo,when I go thru Brian.he always listens to what I want done,& makes great suggestions to make sure that my Volvo is always serviced correctly,& kept up to date electronically. More
by soc
Employees Worked With
November 29, 2024
Brought my 2024 xc40 in for the third time for navigation issues (google). This time they did a software update and hoped this would fix it. But, it did not! I've done more research online and found one t issues (google). This time they did a software update and hoped this would fix it. But, it did not! I've done more research online and found one that states: When doing a cold start, its by design for the car to not activate the navigation system for the first 10 minutes or so. This is so the battery energy can be used for high priority systems such as warming up the engine. Whereas the navigation system (google) is low priority, it will not start until the important systems are satisfied. Therefore it should be considered normal for navigation to delay upon a cold start. It went on to say that Volvo someday may make a fix so that this does not happen. I think that Portland Volvo did what it could do and for that I am appreciative! Anxious to see what the future brings. More
by Dave R
Employees Worked With
March 05, 2024
October 2023. Annual service and check up. Was told that my S60 at 35k miles needed over 3000$ to pass inspection. Go home to my local garage and spent 27$. Yes 27 Annual service and check up. Was told that my S60 at 35k miles needed over 3000$ to pass inspection. Go home to my local garage and spent 27$. Yes 27 dollars! The techs @ Portland Volvo are rewarded for drumming up fictional repairs. Never again for sales or service. Beware! Don't walk away. Run away now! More
by The Warden
Employees Worked With
May 02, 2023
I went in and purchased a new Volvo XC90 in less than 3 hours, paid cash and drove it home that day. I'd say I was an easy customer! Shortly after I experienced computer issues. I took it for service at hours, paid cash and drove it home that day. I'd say I was an easy customer! Shortly after I experienced computer issues. I took it for service at a local Volvo dealer. (Great service!). The problem returned with additional computer issues. ( Actually going back for the 4th time next week) I decided to call Portland Volvo, I called the service department 2 days in a row, no answer! I decided to call the salesman, I just wanted to know if this was a common problem with this particular model. I left 2 messages for the salesman, no response. I called the Sales Manager, had a great conversation with him. He actually told me to bring the car for service at Lovering Volvo because they have great reputation and are closer to me. He assured me he would check with his service staff and get back to me. That didn't happen! I called and left him voice mail and still no return call. Customer service at its worse! I am sorry there is not an option to give zero stars, but I had to choose 1 star. More
by joliemuld
Employees Worked With
