Portland Volvo Cars Service

Wonderful service! We were driving up from Rhode. Island to Sunday River in a sleet storm. our Volvo xc90 is new and it started to shake violently. We were very scared since there were cars slipping off the to Sunday River in a sleet storm. our Volvo xc90 is new and it started to shake violently. We were very scared since there were cars slipping off the road and a 18wheeler jack-knifed into another car. We called the Portland Volvo dealership, they calmly explained that we just had snow stuck in our wheel well and to come right in. we arrived at a stunningly beautiful service station, the waiting area was very comfortable with snacks, coffee ,, hot chocolate and a sweetest people to help. While most business were closed this shop was brimming with staff.The wheels were power washed and that fixed the shaking, plus they washed the whole car and topped of. the. wiper fluid at no cost.It was incredibly stressful drive but now knowing the team at the Portland Volvo dealership will always be open just confirms our decision to buy more volvos in the future! More

Joel is phenomenal. Joel and the whole team at Portland Volvo are fantastic. I've been working with Joel for over ten years now and can say 100% of my experiences with hi Joel and the whole team at Portland Volvo are fantastic. I've been working with Joel for over ten years now and can say 100% of my experiences with him have been incredible. Always friendly. Always prompt. And most importantly, trustworthy. I can't count the number of times Joel has told me, "you don't need that." In the end, if Joel says my car needs something, I know it does. You can trust him too. More

Fantastic service for out-of-staters! Our family was driving from Connecticut to Maine when our 2011 XC90 started making a funny sound. At the halfway point, we called Portland Volvo to as Our family was driving from Connecticut to Maine when our 2011 XC90 started making a funny sound. At the halfway point, we called Portland Volvo to ask if maybe they could take a look. This was Friday at around 3 pm. Lisa from the Service Dept. answered the phone and was extremely professional and sweet, but informed us there were no open spots that day. She suggested we leave the car overnight and maybe someone would get to it on Saturday. She even suggested a rental car dealership nearby. Nervous that we were going to do more damage if we tried to drive it home to get it looked at, we followed her advice and were surprise when she called early on Saturday to tell us that they squeezed our car in, and discovered the problem (I believe Walt was the technician who made the time for for our ER car visit. He could have gone for an extra long coffee break instead, so we appreciate it.) Lisa had all our paperwork taken care of when we arrived for pick up (just as they were closing), there was no push for extra work, and we drove away relieved and grateful. Portland Volvo saved our short weekend vacation and treated us Flatlanders just as kindly and respectfully as I'm sure they do their regular customers. Highly recommend. More

Great place to have work done The entire staff seals service is excellent coffee and crackers or agree I would recommend this place to anybody work is done on time We were given The entire staff seals service is excellent coffee and crackers or agree I would recommend this place to anybody work is done on time We were given a loaner and the car was like the best I think it was an XC 40 More

Service to my car Dave Cleaveland service manager at Portland Volvo did an excellent job helping me solve the problems with my 2014 XC90 Volvo. He was very kind,courteo Dave Cleaveland service manager at Portland Volvo did an excellent job helping me solve the problems with my 2014 XC90 Volvo. He was very kind,courteous,and professional. Also they gave me a brand new XC90 to use the days mine was in the garage. I am very pleased with Portland Volvo and would recommend them. You will be in good hands with Dave Cleaveland at Portland Volvo!!!! Nancy Meehan More

Great Customer Service Thank you Joel for making my first oil change easy and quick. Lenny and I appreciate all of your help. I'll look forward to seeing in the next 3000 Thank you Joel for making my first oil change easy and quick. Lenny and I appreciate all of your help. I'll look forward to seeing in the next 3000 miles. More

Let's buy Eli was a real pleasure to work with. His timing was perfect. There when we needed him. We wanted to feel in control and he gave us just the righ Eli was a real pleasure to work with. His timing was perfect. There when we needed him. We wanted to feel in control and he gave us just the right amount of time and space. More

Excellent Service The finance manager helped me finance my new vehicle . It was a smooth transaction . Jason explained all of my options and was clear and thorough . The finance manager helped me finance my new vehicle . It was a smooth transaction . Jason explained all of my options and was clear and thorough . More

Excellent Customer Service I live in Bangor ME but a part on my Saab was recalled and needed to be replaced so I Googled around and found Portland Volvo. The reviews were great I live in Bangor ME but a part on my Saab was recalled and needed to be replaced so I Googled around and found Portland Volvo. The reviews were great so I made an appointment for 1030. My husband and I arrived at 1005, we were greated, told it would be about an hour, have a seat and we will fix you right up. We pulled off the lot at 1105 with a complete inspection list, replaced part and the best service ever given from a dealership that didn't charge us a single cent. More