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Portsmouth Chevrolet

Portsmouth, NH

2.1
88 Reviews

549 Route 1 Bypass

Portsmouth, NH

03801

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Showing 88 reviews

April 02, 2024

I would give zero or negative stars if I could. They lied to get me to buy an extended warranty and told me I could get my vehicle fixed with this warrant close to my home in Massachusetts over 40 More

by Tanya Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew (Sales Manager) and Jeff (Regional Manager)
Apr 02, 2024 -

Tanya Dee responded

Lease buyout was in 2019, have had multiple warranty issues where Portsmouth Chevy has to approve work to be done at my local dealership as lied to when purchased the vehicle through them and suddenly Jeff must need service work through his dealership so now he won’t do the right thing and let my local dealer fix it. 39.2 miles away has to be 40. Jeff also refused to talk to me on the phone and has yet to call me back. Customer service is 💩💩💩

March 30, 2024

The general sales manager, Andrew Neville, is very rude. He was extremely difficult to work with and would constantly interrupt me. More

by Andrew Spaulding
Recommend Dealer
No
Employees Worked With
Andrew Neville
Apr 01, 2024 -

Portsmouth Chevrolet responded

Thank you for your feedback, Andrew. Here at Portsmouth Chevrolet, we pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Thank you, The Portsmouth Chevrolet Team

February 24, 2024

They sold me a jeep that had some problems. I’ve been trying to give them the opportunity to fix it. I’ve owned the vehicle 3 weeks and been able to drive it 4 days of that. I am repeatedly tol More

by Andrew Spaulding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew - Manager, Andrew - Sales, Neil - Service
Feb 26, 2024 -

Portsmouth Chevrolet responded

Andrew, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Thank you, The Portsmouth Chevrolet Team

January 14, 2024

I hate to write this review, nonetheless i don't want anyone falling prey to buying a product that from a company that will sell cars that lose value real fast and but you in an upside down loan, and rui More

by shaneforge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I will have to get the specific names.
Jan 16, 2024 -

Portsmouth Chevrolet responded

Shane, thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Thank you, The Portsmouth Chevrolet Team

November 28, 2022

Found a vehicle I like on their site, ad stated it was in transit. Called and spoke with salesperson named Andrew, he took my info confirmed vehicle was enroute and stated he would call me next week as soon More

by jjlonzi
Recommend Dealer
No
Employees Worked With
Andrew Amodie
Nov 30, 2022 -

Portsmouth Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Thank you, The Portsmouth Chevrolet Team

June 22, 2022

Awesome service. Hassle free, quick and hot me the payment I wanted. Would definitely recommend this dealership. More

by shaine31202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (sales) and Mike (finance)
Jun 24, 2022 -

Portsmouth Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Thank you, The Portsmouth Chevrolet Team

May 23, 2022

I was lucky to have Bob Corey help me through the purchase of my Equinox. He was very helpful at showing me how everything worked ! Big difference in how cars work after 17 y , trading in my 2005 More

by cindybel55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corey, Angelika Nadeau
May 25, 2022 -

Portsmouth Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you, The Portsmouth Chevrolet Team

April 17, 2022

Tried buying a truck through this dealership and they made it a terrible shopping experience. Eddie would not return my calls or text messages. Not sure if it was his fault or the managers. I was will More

by John
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Conroy
Apr 19, 2022 -

Portsmouth Chevrolet responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Thank you, The Portsmouth Chevrolet Team

January 26, 2022

My Salesman is always helpful, and makes my buying experience great! Leroy Marshall is a great salesman. I won’t go to anyone else. More

by Hlshore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Marschall
Jan 27, 2022 -

Portsmouth Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you, The Portsmouth Chevrolet Team

November 19, 2021

My review is on the service department:Ask for Alex My review is on the service department: Ask for Alex Mills she by far makes the Portsmouth Chevy experience awesome she cares is thoughtful and kin More

by Nboudreaumpd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Mills
Nov 19, 2021 -

Portsmouth Chevrolet responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Thank you, The Portsmouth Chevrolet Team

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