Portsmouth Chevrolet
Portsmouth, NH
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The dealer ship was absolutely terrible. First the salesman Eddie did not sell us the car. He didn't offer to show us any options. The car was very dirty and had bird poop stains all over it. When salesman Eddie did not sell us the car. He didn't offer to show us any options. The car was very dirty and had bird poop stains all over it. When we purchased the car the process was fast. The other employees at the dealership didn't acknowledge us or even say hi. After the sale the salesman did not do what we asked at the sale, the car wasn't ready the day they said it was supposed to be and when we did pick up the car no one really went out with us and showed us the car. The sales manager offered to give us something for our trouble...still waiting for it! More
All around great service as soon as I walked in the door. Joe, Mike, and Bob Corey were helpful and very friendly, and the process was quick and easy with no hassles. Due to living a good distance away from Joe, Mike, and Bob Corey were helpful and very friendly, and the process was quick and easy with no hassles. Due to living a good distance away from the dealership they allowed me to do most of the paperwork over the phone, it sped up the car buying process and was greatly appreciated! More
Portsmouth Chevrolet is behind the 8 ball in the ethics department. When a dealership is charging $2500 over MSRP for a 2500hd, there is only the consideration of lining their own pockets. If integrity and department. When a dealership is charging $2500 over MSRP for a 2500hd, there is only the consideration of lining their own pockets. If integrity and actual caring about their customers is on your list for priorities in a dealership, I suggest you look elsewhere. More
Dory in service department is awesome, great people person with a great personality , friendly and very helpful, I would give her seven stars if it were available ,E.M.Casey person with a great personality , friendly and very helpful, I would give her seven stars if it were available ,E.M.Casey More
I purchased 3 vehicles from Portsmouth Chevy Through Brandon and I have nothing but positive things to say. Very low pressure and he made the buying experience extremely painless. He helped me get out o Brandon and I have nothing but positive things to say. Very low pressure and he made the buying experience extremely painless. He helped me get out of a bad loan and into something that worked perfectly for my needs. I would recommend all my friends to give them a call. I've also always had positive experiences working with the service department as well. Always helpful. More
My boyfriend and I were there and we purchased a brand new vehicle from your dealership. My boyfriend can be a bit defensive and believes he is an automotive guru. So I was not happy to go truck shopping new vehicle from your dealership. My boyfriend can be a bit defensive and believes he is an automotive guru. So I was not happy to go truck shopping with him to say the least. I've got to say that Dan your general manager made it a fun, welcoming experience. He was not a pompous xxx like we had met at other stores. And the added bonus was he talked about his wife, son and new baby. What young couple like ourselves would not want to buy from a dealership like this one. My boyfriend does not have the greatest track record with his credit or life in general and to be treated like he was walking in there with just as much deserved respect as the next guy, changed our weekend. We will be showing off his new truck with lots of thanks to Portsmouth Chevrolet. More
We purchased our Chevy Silverado after leasing it for 3 years. The sales experience was great. Customer Service is another story. They refused to fix the front bumper onto which the paint is bubbling ev years. The sales experience was great. Customer Service is another story. They refused to fix the front bumper onto which the paint is bubbling even after their own body shop confirmed it was a manufacturing shortcoming. They came up with all kinds of excuses, road debris damage, out of warranty, not covered by Chevy/GM etc. etc. - Everyone can sell you a truck but customer loyalty is something you earn with the service after the sale. We are very disappointed in the lack of support. After years of driving a Chevy I would not recommend purchasing from this dealership. More
My sales woman Angelica was amazing. And was willing to find the truck I wanted, but her manger was a complete xxx! He lost her the sale. find the truck I wanted, but her manger was a complete xxx! He lost her the sale. More
Hi so if you're reading this please understand if you go Hi so if you're reading this please understand if you go to Portsmouth Chevrolet you're in for a terrible experience especially when it comes to ser Hi so if you're reading this please understand if you go to Portsmouth Chevrolet you're in for a terrible experience especially when it comes to servicing your vehicles. I have purchased 2 new vehicles from here and completely regret it. Everything to do with the service department is so off putting. The attitude you get from the service writers is beyond frustrating and completely unprofessional. Paying top dollar for a service just to find out the part you paid for was not even replaced is unacceptable. One mess up might be passable, but multiple times is complete disrespect. Paying for an extended warranty(through assurance)that does not repair or replace parts is completely useless,all the hidden fees like the turn in fee with a lease yup another 500 dollars a deductible with a warranty since when and what for if I didn't even get anything replaced or fixed because the extended warranty is xxxxxxxx. Waiting all day for your vehicle for just an oil change and then only to realize they never even changed the filter! Please, please do your research before coming here I'll never buy another vehicle from Portsmouth Chevy! More
GREED My local Ford dealer is a sister dealer to Portsmouth Ford. My Ford dealer was going to arrange to pick up a pre-owned SUV at their lot today and shut My local Ford dealer is a sister dealer to Portsmouth Ford. My Ford dealer was going to arrange to pick up a pre-owned SUV at their lot today and shuttle it down to my area, Salem, NH so I could test drive and possibly purchase and have the Salem dealer do my Mass RMV for me. Well, once my Salem salesman contacted Portsmouth Chevy to arrange to shuttle for me for today's scheduled 1 pm test drive, Portsmouth told them I had to wait until this Wednesday to do it. Logic tells me they are denying me the test drive in order to try and sell that same SUV at their lot today since it's a holiday I have a health issue the prevents me from standing in lines so I can't do the Ma RMV which Salem offered to do for me. Now I won't give Portsmouth a 2nd thought and they can stuff that SUV someplace :( The guys at Salem Ford were very thoughtful to me and they offered to help me further, but I told them thanks anyways. I have a bad taste in my mouth for Portsmouth Chevy now :( More