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Portsmouth Chevrolet

Portsmouth, NH

2.1
88 Reviews

549 Route 1 Bypass

Portsmouth, NH

03801

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Showing 88 reviews

October 29, 2021

The dealer ship was absolutely terrible. First the salesman Eddie did not sell us the car. He didn't offer to show us any options. The car was very dirty and had bird poop stains all over it. When More

by deniseabuckley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Conroy
Nov 01, 2021 -

Portsmouth Chevrolet responded

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. Thank you, The Portsmouth Chevrolet Team

October 22, 2021

All around great service as soon as I walked in the door. Joe, Mike, and Bob Corey were helpful and very friendly, and the process was quick and easy with no hassles. Due to living a good distance away from More

by Tyler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Corey, Mike Ducharme, Joe Nason
Oct 25, 2021 -

Portsmouth Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Thank you, The Portsmouth Chevrolet Team

July 05, 2021

Portsmouth Chevrolet is behind the 8 ball in the ethics department. When a dealership is charging $2500 over MSRP for a 2500hd, there is only the consideration of lining their own pockets. If integrity and More

by Tlcfred
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erich Hardt
March 30, 2021

Dory in service department is awesome, great people person with a great personality , friendly and very helpful, I would give her seven stars if it were available ,E.M.Casey More

by Kangi1322
Recommend Dealer
Yes
Employees Worked With
Dory in service
March 03, 2021

I purchased 3 vehicles from Portsmouth Chevy Through Brandon and I have nothing but positive things to say. Very low pressure and he made the buying experience extremely painless. He helped me get out o More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Small
Mar 08, 2021 -

Portsmouth Chevrolet responded

Don, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Portsmouth Chevrolet. We can’t wait to see you for your next servicing appointment! Thank you, The Portsmouth Chevrolet Team

October 05, 2020

My boyfriend and I were there and we purchased a brand new vehicle from your dealership. My boyfriend can be a bit defensive and believes he is an automotive guru. So I was not happy to go truck shopping More

by Ashleyroberts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Lagrange
Oct 05, 2020 -

Portsmouth Chevrolet responded

Thank you for the kind words! We are here to help any time. Remember to come back for your first free oil change and life time state inspections

October 01, 2020

We purchased our Chevy Silverado after leasing it for 3 years. The sales experience was great. Customer Service is another story. They refused to fix the front bumper onto which the paint is bubbling ev More

by spupino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alyse Brower
Oct 01, 2020 -

Portsmouth Chevrolet responded

Hello I am sorry for your recent experience. My name is Dan LaGrange I am the GM of Portsmouth Chevrolet. I did look into this situation for you. We submitted your claim to general Motors and they denied the claim because they found it was not a factory defect. I would be happy to work with you and try to come to a resolution. Due to this not being a Portsmouth Chevrolet issue I would appreciate if we could work together and if you would update your review to only reflect the dealings that you have had with us and on issues that we can control as a business. I am here to help in any way Thank you Dan LaGrange dlagrange@keyauto.com

Oct 01, 2020 -

spupino responded

Hello Dan, I have no problem correcting my post if the facts are wrong but someone is not taking responsibility. Glad to talk to you about it and find a solution. Let me know.

September 24, 2020

My sales woman Angelica was amazing. And was willing to find the truck I wanted, but her manger was a complete xxx! He lost her the sale. More

by Jon
Recommend Dealer
No
Employees Worked With
Joe Nason, Angelika Nadeau
Sep 24, 2020 -

Portsmouth Chevrolet responded

Hello my name is Dan LaGrange I am the general manager. I am sorry to hear we failed to meet your expectations. I would love to hear more about the situation and see if there is anything I can do to help. Dlagrange@keyauto.com 6034217109 - direct cell phone

July 28, 2020

Hi so if you're reading this please understand if you go Hi so if you're reading this please understand if you go to Portsmouth Chevrolet you're in for a terrible experience especially when it comes to ser More

by jakef
Recommend Dealer
No
Employees Worked With
Entire service department
Jul 30, 2020 -

Portsmouth Chevrolet responded

We appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact us at your earliest convenience as we would like to further discuss your visit. We look forward to the opportunity to speak with you. Sincerely, The Portsmouth Chevrolet Team

May 25, 2020

GREED My local Ford dealer is a sister dealer to Portsmouth Ford. My Ford dealer was going to arrange to pick up a pre-owned SUV at their lot today and shut More

by savyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salem Ford Salesman Frank/Mgr Armondo
May 29, 2020 -

Portsmouth Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Thank you, The Portsmouth Chevrolet Team

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