Posner Park Chrysler Dodge Jeep Ram

You decided to take my Pacifica here after taking it to a different dealership for years. Man I sure do wish I would have came here sooner. They sure do know what they are doing and work hard to get it don different dealership for years. Man I sure do wish I would have came here sooner. They sure do know what they are doing and work hard to get it done right. Andrew always answered when I had questions and took care of my families vehicle. Then when I picked up my van, Alex at service was super great to talk to as well. They have very experienced, nice people working. Something you don’t see anymore. More

Anthony was our sales person and he did a wonderful job. .. He was pleasent and listened to what we wanted and what we wanted to spend.../ He came up with a few options that just because we didn't go with .. He was pleasent and listened to what we wanted and what we wanted to spend.../ He came up with a few options that just because we didn't go with them we still appreciated the choices... We ended up with the first truck that we looked at... We may have paid a bit more than we originally were planning on, but it wasn't due to a pushy salesman... The General Manager that we dealt with, whose name I can not recall, was helpful with our trade in and the final approval.... all in all it was a pretty good experience, when usually it is all stress... This was our second new purchase in less than a year, and both right here... Thanks Posner Jeep More

Michael was very professional! He knew how to explain everything really well and has a lot of knowledge about cars and the buying process, he was very kind and had great energy! Yo He knew how to explain everything really well and has a lot of knowledge about cars and the buying process, he was very kind and had great energy! You can tell he knows what he is doing. I was buying my first car and he definitely made my experience unforgettable! I am so thankful he was the one to help me buy my first car! He made everything very easy for me and helped me throughout the entire process. He also included all of my family members in the process, which was very sweet. I will definitely recommend Posner Park thanks to him! More

No comment. I was taught if I don't have something nice to say don't say nothing at all. I was taught if I don't have something nice to say don't say nothing at all. More

Our salesman Anthony was the best worked with us in every way He got along with my husband and that’s not always easy. Would definitely recommend him to anyone wanting to buy a vehicle every way He got along with my husband and that’s not always easy. Would definitely recommend him to anyone wanting to buy a vehicle More

This is second time in dealing with Luis Pabon at Posner Park Chrysler, the service and knowledge regarding the issue was outstanding. He provided excellent customer service from vehicle status, the issue a Park Chrysler, the service and knowledge regarding the issue was outstanding. He provided excellent customer service from vehicle status, the issue and the timing regarding completion, which was exceptional. More

Very good and quick service. I've been using this dealer service for few years now and service is consistently good. I've been using this dealer service for few years now and service is consistently good. More

I brought my Pacifica in for recalls. The service department scheduled me for a Thursday. I was given a rental but only for 2 days, after which I had to pay $50/ day. According to The service department scheduled me for a Thursday. I was given a rental but only for 2 days, after which I had to pay $50/ day. According to the representative, the service garage was backed up but they would try to get my vehicle done by the weekend, to avoid me having to pay for several days of rental. They were so backed up and slow that I didn’t get my car back until the following Tuesday (5 days total) causing my an expense of $150 for a simple recall work that involved updating some software and resetting codes. Probably 45 mins of work total. If they were t able to get to my car until Tuesday, why would they schedule me for service on a Thursday, knowing full well that there would be a significant delay, costing me money for their rental - on a fully covered recall service. I will only go here because it is the closest Chrysler dealership and only one within an hour drive. Previous experience when shopping for cars in 2021 here was also poor. Sales person took me on test drives in vehicles she knew nothing about. Every question I asked about features and performance was answered with “I’m not sure, we’ll have to ask my manager back at the dealer after the test drive. I drove 3 vehicles that day - all hybrids - none of them were charged so I was unable to test the hybrid drive systems. There was 1 2020 Pacifica hybrid that I was interested in within my budget, but it mysteriously had to be kept there and wasn’t ready to sell. It didn’t have a charger, and the shop didn’t seem to know how to charge it. A day later they told me that car was no longer available and tried to sell me a newer model that was $10,000 more than the previous one. Shady and subpar experience from sales and now also service. More

Great experience, great communication from the my service advisor Alex. Kept me update on all the repairs of my vehicle. advisor Alex. Kept me update on all the repairs of my vehicle. More