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Potamkin Hyundai - Service Center

Miami Lakes, FL

4.8
449 Reviews

449 Reviews of Potamkin Hyundai - Service Center

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August 01, 2023

Santiago Serrano provides excellent customer service. He listens to his clients and tries to be as accommodating as possible. His efforts do not go unnoticed. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Potamkin Hyundai responded

Thanks, Ed, for sharing your thoughts about your experience with Santiago here at Potamkin Hyundai. We appreciate your business and hope to see you again soon!

July 26, 2023

0=Poor My experience is very bad. I went to have a problem resolved with the windshield washer fluid system because it is clogged and after staying there for four hours with no water More

by wister silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know who
Jul 30, 2023 -

Potamkin Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 24, 2023

Service appointment right on time. Very professional actitud from the personnel. My SUV with good performance. Thank you. More

by EJDR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Potamkin Hyundai responded

Thank you so much for your excellent review! We are so glad that Santiago had the opportunity to work with you, and we are thrilled that you found your experience with us here at Potamkin Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

July 19, 2023

Very professional and knowledgeable of what your car really needs; and quick and excellent service. More

by zilys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Excellent service, quick and confidence. Good service advisor, with quality and professionalism. Excellent schedule and rates More

by CORTES21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Bonetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Great service Jorge assist us immediately and resolved the problem with the air conditioner Thanks More

by diego.fagre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
July 13, 2023

Very satisfied with the great professional team at Pontamkin,. When you have a problem they sure know how to handle it. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santiago Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lazaro Cordero
Jul 14, 2023 -

Rob responded

Great Dealership. They know how to service your car. I recommend them

July 03, 2023

Good service, trained professionals committed with their job in a diligent manner, despite they are operating in temporary offices due the new facility construction works. More

by Axel Stramwasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Helpful and quick, attentive to detail and really made sure that you were satisfied with the service provided. More

by R0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Knew the problem and took care of it and did a great job on it thanks More

by Mariaingle08
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge
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