Poway Honda

Due to Covid, we have not driven our cars much last year, so after a long time, I took my car to Poway Honda to be serviced. The maintenance reminder was mainly due to time passed and not the car mileage th so after a long time, I took my car to Poway Honda to be serviced. The maintenance reminder was mainly due to time passed and not the car mileage this time. They were also very cautious with the Covid and required face masks and all the staff were also wearing masks. As always, Marco and technical staff at Poway Honda service department were excellent last week in servicing my Honda Accord. My service advisor, Marco is simply OUTSTANDING! He is extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. He always goes the extra mile to make my visit to Poway Honda service department a pleasant one. He always provides me with useful information on near future service recommendations. The waiting area is clean, but there was no coffee and snacks provided due to Covid. I waited outside since it was a beautiful day that day. All service advisors and staff are nice and friendly and I also had a chance to say hi to Sheryal, Gary and my other friends at Poway Honda. Sheryal is super nice and friendly and I thank her very much for the appointment reminders and also the service follow-ups. I Highly recommend Poway Honda service department and dealership. Thanks again Marco and all Poway Honda service department staff and take care and stay safe! More

I had the best experience leasing a new car. I was dreading going through the whole process but Vince made it easy and made sure we were out quick. I am so happy with my new car and I could not have a dreading going through the whole process but Vince made it easy and made sure we were out quick. I am so happy with my new car and I could not have asked for a better person to help me out. More

Very satisfied with service on ac repair (warrantied) on my 2019 Passport. Easy to get appointment and kept me informed; problem was timely resolved; thanks. my 2019 Passport. Easy to get appointment and kept me informed; problem was timely resolved; thanks. More

I just want to say thank you so much to Vince and Ryan!!! Great customer service and matched the new car to what I wanted perfectly. I would highly recommend Poway Honda! Great customer service and matched the new car to what I wanted perfectly. I would highly recommend Poway Honda! More

Also for the low tire pressure review, you have to recalibrate the tire pressure because you just started driving the car. Did it on my new Honda and the tire pressure light turned off. Watched it on recalibrate the tire pressure because you just started driving the car. Did it on my new Honda and the tire pressure light turned off. Watched it on Youtube! More

I came in for an oil change. The service person was friendly & said it would take an hour and 30 minutes for the oil change. It didn't take that long, so I was very happy. friendly & said it would take an hour and 30 minutes for the oil change. It didn't take that long, so I was very happy. More

Very dissatisfied with experience of low tire pressure. I was told by service writer to go to Costco to have my tire filled up with nitrogen. Why cant the honda solve this problem and have the boarden pass o was told by service writer to go to Costco to have my tire filled up with nitrogen. Why cant the honda solve this problem and have the boarden pass on to the car owner. Also I was told to go to main menu and calibrate the tire. Very bad idea for honda car owner. More

We were pleased with the friendliness of the staff and efficiency of the service. We needed our car for an engagement in the afternoon. The service was completed within 2 hours as promised. efficiency of the service. We needed our car for an engagement in the afternoon. The service was completed within 2 hours as promised. More

Mr Michael Thomas helps us a lot. We appreciate his hard work. He is professional and passionate and paying attention to detail. Ryan, another employee, who in charge of financial services, very familiar work. He is professional and passionate and paying attention to detail. Ryan, another employee, who in charge of financial services, very familiar with his business. He helped us a lot and save a lot of time. More

Doc was very professional and patient throughout the entire process. He actually made a difference and should get much kudos with the way he handled the situation when it appeared to be taking a bad t entire process. He actually made a difference and should get much kudos with the way he handled the situation when it appeared to be taking a bad turn. Doc willingness and committment to customer satisfaction is definitely a remarkable attribute to possess. I was a little discouraged and had doubt about purchasing the audi until Doc explored several avenue's and presented options to me that was the deciding factor enabling me to complete the deal. I am very happy and pleased that Doc Marmor was my sales representative. More