Poway Honda

Key fob and battery replacement was done like within 1 hour and reasonable price. I will always get my car serviced here in future. Marco Ramirez was quick in identifying the issue and also very friendl hour and reasonable price. I will always get my car serviced here in future. Marco Ramirez was quick in identifying the issue and also very friendly More

They were really kind and helpful in explaining what they were going to do with my car and what it needed the most. Also texted me when my car was finished and was finished right on the time they told me it were going to do with my car and what it needed the most. Also texted me when my car was finished and was finished right on the time they told me it would be done More

Last week, I took my car to Poway Honda to be serviced. As expected, Poway Honda service department staff was very cautious with the Covid and required face masks and all the staff members were also weari As expected, Poway Honda service department staff was very cautious with the Covid and required face masks and all the staff members were also wearing masks. As always, Marco and technical staff at Poway Honda service department were excellent last week in servicing my Honda Accord. My service advisor, Marco is truly OUTSTANDING! I called him in the morning and made an appointment for the same day. He is extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. He always goes the extra mile to make my visit to Poway Honda service department a pleasant one. He always provides me with useful information on near future service recommendations. The waiting area is clean and comfortable, but there were no coffee and snacks provided due to Covid. However, free car wash is back. I waited outside since it was a beautiful day. All service advisors and staff are nice and friendly and I also had a chance to say hi to Sheryal, Gary and my other friends at Poway Honda. Sheryal is super nice and friendly and I thank her very much for the appointment reminders and also the service follow-ups. I Highly recommend Poway Honda service department and dealership. Thanks again Marco and all Poway Honda service department staff, take care and stay safe! More

Great service for a first-time customer! Exceeded expectations. Needed work on my car and I just happened to be in the area. Recommended for anyone who needs service or maintenance work done on their expectations. Needed work on my car and I just happened to be in the area. Recommended for anyone who needs service or maintenance work done on their vehicle! More

Outstanding Service..... all around at Poway Honda.It Outstanding Service..... all around at Poway Honda. It was truly a positive experience. Marco is aces! Would recommend them to all my friends and bu Outstanding Service..... all around at Poway Honda. It was truly a positive experience. Marco is aces! Would recommend them to all my friends and business contacts. More

Al Rodriguez helped me with my car service last week. He was courteous, answered all my questions and kept me updated as I waited for my car. Thank you, Al! 👍🏻 was courteous, answered all my questions and kept me updated as I waited for my car. Thank you, Al! 👍🏻 More

Our first time at Poway Honda, Marco was professional and easy to work with. Our minivan is the essential in our day to day logistics with young children including an infant. Marco and the service departme easy to work with. Our minivan is the essential in our day to day logistics with young children including an infant. Marco and the service department was able accommodate our critical repair needs on a tight schedule and kept us from being stranded. I would highly recommend him to take care of you in a pinch. More

Though there are Honda Dealers around the South Bay Area I appreciate the kind of Service Poway Honda offers. People like Marco Ramirez makes it worth the extra miles to drive. I appreciate the kind of Service Poway Honda offers. People like Marco Ramirez makes it worth the extra miles to drive. More

Marco was very friendly and efficient. The service was completed on time. The vehicle was clean at the pick up and price was fair. Overall, excellent service and customer service. I will highly recommend. completed on time. The vehicle was clean at the pick up and price was fair. Overall, excellent service and customer service. I will highly recommend. More

I always have a good experience with the service department. Marco is very professional and makes sure all my concerns are addressed. I also like that he lets me know that they will try and have my department. Marco is very professional and makes sure all my concerns are addressed. I also like that he lets me know that they will try and have my car done in a timely manner but there may be delays. I think there should be a message when you schedule online to that effect to avoid customers getting upset when their wait is longer. Maybe all service techs should relay that message as well. Multiple times I have encountered angry customers in the waiting area due to the long wait times even when they have a scheduled appointment. I’m sure the mechanics are doing their best to get cars done but I feel if the mechanics are rushed they may miss something. Maybe you would have less angry customers and a happier staff. One other thing about the online experience, it states “do you need a rental while you’re car is serviced “which makes it seem like Honda will give you a loaner while you’re car is being serviced. Maybe you should state you have to pay a fee and you will be shuttled over to the car rental dealer. More