Herin is the Finance/Business Manager but when I have questions about the car, that don't require a service tech, Herin always tells me to bring it in so he can take a look at it and give me an answer. So far, he has never been wrong. There's a lot I know don't about cars and even though sometimes I feel embarrassed asking, Herin never makes me feel ridiculous or stupid when I ask, He takes the time to explain, and sometimes to show me, whatever it is I need to know. Herin also worked out my deal for me to lease the car and I am very happy with it. I have never once felt that anyone at Precision Acura has tried to take advantage of me.