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Precision Acura of Princeton - Service Center
Lawrenceville, NJ
103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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103 Reviews of Precision Acura of Princeton - Service Center
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December 28, 2009
Precision Acura's service team has always taken great car of my car & I. I've almost exclusively dealt with Brian Giampietro, and he sets a high mark for others to follow. He's courteous, professional, fle of my car & I. I've almost exclusively dealt with Brian Giampietro, and he sets a high mark for others to follow. He's courteous, professional, flexible & accomodating. These folks typically go well beyond my expectations. I get in & out on time, so my service visits are always worked around my schedule. As someone who works ten hour days on a good day, having a service department that's flexible makes all the difference in the world. Frequently, when asked to turn my car's service around in a timely manner, they do exactly that. Of course, by following their recommended (preventative) maintenance schedule, my TL runs almost flawlessly. I have the highest praise for Brian & his team. More
by martums
Employees Worked With
Brian Giampietro
December 15, 2008
I initially had some confusion regarding scheduling of my first visit for service. However, Brian was there, and not only did he handle my needs, but he made me feel comfortable in returning for future servi first visit for service. However, Brian was there, and not only did he handle my needs, but he made me feel comfortable in returning for future service, including purchasing parts. He seems honest and reasonable, and explains things in a non-condescending manner (which I've experienced negative results from other dealers in the past, sadly in part, as a woman). Thanks Brian for your attention and kind manner. More
by dfrenck
Employees Worked With
Brian Giampietro
February 27, 2006
Smiling xxxxxxxx in the service department. A serious disconnect between the idea of costumers and service. Known issues with the MDX were never admitted without arm bending and repeated trips. Sound disconnect between the idea of costumers and service. Known issues with the MDX were never admitted without arm bending and repeated trips. Sounds (I had a transmission replaced) were attributed to all sorts of things: wind, roof rack, hallucinations ect... You need to know and keep track of all the TSBs to deal with these guys. Until your are out of warranty of course, when they all of a sudden are happy to fix your car for all kinds of expensive things that "may"? exist. Stay clear or Beware! More
by mmddxxer
