Precision Acura of Princeton - Service Center
Lawrenceville, NJ
104 Reviews of Precision Acura of Princeton - Service Center
Precision Acura of Princeton is a wonderful dealership. By far the best in the area. I even drive an hour out of my way to get there, even though I have another dealership 10 minutes from my home. I have By far the best in the area. I even drive an hour out of my way to get there, even though I have another dealership 10 minutes from my home. I have been going there for 5 years for service and have had a pleasant experience each time. I did not even purchase my car there, but have never had a problem getting loaner cars, and they even fixed an issue with my new-to-me CPO TSX when I found a problem soon after purchase. As a young woman, it can be difficult finding a dealership you can trust, because sometimes they take advantage or treat you differently, but not Precision Acura. In addition, the employees in the service department are very friendly and helpful. The building is very clean and the waiting area is very comfortable, with large black leather chairs, a tv, free refreshments, and free internet with a computer to use. Call me crazy, but I am actually quite anxious about finding a new dealer when I move to NY. I trust Precision to be fair, honest, and do the job properly; that can't be said for all dealerships. Trust and loyalty are big. I love my car and will likely purchase another Acura in the future, partly because of this dealership and the service I have received there. Props to everyone there. More
Precision Acura's service team has always taken great car of my car & I. I've almost exclusively dealt with Brian Giampietro, and he sets a high mark for others to follow. He's courteous, professional, fle of my car & I. I've almost exclusively dealt with Brian Giampietro, and he sets a high mark for others to follow. He's courteous, professional, flexible & accomodating. These folks typically go well beyond my expectations. I get in & out on time, so my service visits are always worked around my schedule. As someone who works ten hour days on a good day, having a service department that's flexible makes all the difference in the world. Frequently, when asked to turn my car's service around in a timely manner, they do exactly that. Of course, by following their recommended (preventative) maintenance schedule, my TL runs almost flawlessly. I have the highest praise for Brian & his team. More
I initially had some confusion regarding scheduling of my first visit for service. However, Brian was there, and not only did he handle my needs, but he made me feel comfortable in returning for future servi first visit for service. However, Brian was there, and not only did he handle my needs, but he made me feel comfortable in returning for future service, including purchasing parts. He seems honest and reasonable, and explains things in a non-condescending manner (which I've experienced negative results from other dealers in the past, sadly in part, as a woman). Thanks Brian for your attention and kind manner. More
Smiling scumbags in the service department. A serious disconnect between the idea of costumers and service. Known issues with the MDX were never admitted without arm bending and repeated trips. Sound disconnect between the idea of costumers and service. Known issues with the MDX were never admitted without arm bending and repeated trips. Sounds (I had a transmission replaced) were attributed to all sorts of things: wind, roof rack, hallucinations ect... You need to know and keep track of all the TSBs to deal with these guys. Until your are out of warranty of course, when they all of a sudden are happy to fix your car for all kinds of expensive things that "may"? exist. Stay clear or Beware! More