Precision Acura of Princeton - Service Center

I have to say Acura has the best customer service. Service dept always greeted me and making sure if anyone was helping me. Brian Giampietro and another younger guy( dont remember his name) always ver Service dept always greeted me and making sure if anyone was helping me. Brian Giampietro and another younger guy( dont remember his name) always very courteous and professional . Job well done Acura! Definitely beat Nissan and toyota for sure.😊 More

Honest dealership and would strongly recommend Have been using this dealership for service for 9 years. I found the dealership to be honest and they never recommend unneeded service. The service ha Have been using this dealership for service for 9 years. I found the dealership to be honest and they never recommend unneeded service. The service has always been excellent. More

Service was good but Service flexibility needs to be considered. Representatives should be flexible on timings and must accommodate few minutes here and there. Thanks but Service flexibility needs to be considered. Representatives should be flexible on timings and must accommodate few minutes here and there. Thanks More

Customer Service Care Your representative, Bryan is both helpful and efficient. He explains what services my car needs. He see that the work is done. He includes whatever d Your representative, Bryan is both helpful and efficient. He explains what services my car needs. He see that the work is done. He includes whatever discounts I may be entitled to. Overall, my visit is always pleasant which is why I continue to take my car to Princeton to be serviced; in spite of the fact that for the last 7 years I drive 50 miles from Brooklyn to get there. This proves that customer service is important, which is why I only deal with Bryan. More

Professional staff So easy to schedule an appointment and to have the work done when they said it would be done. No delays. Mike was friendly and explained the service p So easy to schedule an appointment and to have the work done when they said it would be done. No delays. Mike was friendly and explained the service process well. More

Doing the right thing! I had a car collision and Steve at Precision Acura fought against the insurance company pushing for my bumper to be replaced. The insurance company ju I had a car collision and Steve at Precision Acura fought against the insurance company pushing for my bumper to be replaced. The insurance company just wanted it “repaired.” But Steve pushed back, later telling me that they do things right at Precision Acura. I thanked him for fighting. More

Fast service while I waited Easily got an appointment at short notice on the day I wanted. Brian made sure the service got done while I waited, and the Precision Acura lounge is Easily got an appointment at short notice on the day I wanted. Brian made sure the service got done while I waited, and the Precision Acura lounge is very convenient. More

Rodney is amazing! I have been working with Rodney for 12 years now over two cars and I highly recommend him! He went way above and beyond during my first visit to the d I have been working with Rodney for 12 years now over two cars and I highly recommend him! He went way above and beyond during my first visit to the dealership, and has always been open, honest and treated me with the utmost respect. He’s a great teacher, as well, so I understand what’s happening and why. He works with me to keep my budget intact, but when he says it’s time to get it done, it’s for my safety. I am now looking at my third car from this dealership and it’s because of Rodney! I have recommended him every chance I get and will continue to do so!!! Go see him - you will be glad you did!! More