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Precision Honda - Service Center

Downey, CA

4.7
439 Reviews
Call Service Center (562) 929-7000

439 Reviews of Precision Honda - Service Center

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September 08, 2025

None everything ok w/ Gihan but not w/ the dealer shop my car not ready at the time More

by Cheflinot3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2025

I never received a call to confirm my vehicle was done or to confirm additional services. I use to get a call this time around I have to call and ask. Additional services were done without a confirmation. More

by Diana Arevalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gihan Gutierrez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2025

Outstanding service, attentive and trustworthy. Appreciative for Mr. Gutierrez delivery of service and knowledge. The new location is awesome. More

by bermudez.edna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Precision Honda responded

bermudez.edna, thank you for your feedback! Thank you so much for your wonderful review! We’re thrilled to hear that you received outstanding service and found Mr. Gutierrez to be attentive and trustworthy we’re lucky to have him on our team. It’s also great to know you’re enjoying our new location!-Dennis Alejo GSM

September 08, 2025

Beautiful building entrance and exit sucks almost went to norm reeves Cerritos Was not a pleasant experience More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Precision Honda responded

Renee, We're glad to hear you liked our building!-Dennis Alejo GSM

September 08, 2025

Arrived at service driveway. And I took 30 min for someone to check me in. More

by no26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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September 08, 2025

Excellent Service really enjoyed the new facility and establishment. I've been coming to Honda World since I purchased my car since 2015. More

by Gio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Precision Honda responded

Gio, thank you for taking the time and leaving us a review. We are glad you had a great customer experience and enjoyed our new facility , thank you for your loyalty on behalf your 10 year and counting ! -Dennis Alejo GSM

September 06, 2025

Steven Cuevas was very helpful and accommodating to getting my car back by a certain time given that I was on a schedule. The new building was also very comfortable to be in and I enjoyed waiting at th More

by ng72895
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Cuevas
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Sep 06, 2025 -

Precision Honda responded

ng72895,thank you for taking the time and leaving us a review! We're so glad to hear that Steven Cuevas was helpful and accommodating, especially in making sure your vehicle was ready on time. We understand how important it is to stay on schedule, and it's great to know we could meet your expectations. We're also happy you enjoyed our new facility — creating a comfortable environment for our customers is a top priority.-Dennis Alejo GSM

September 06, 2025

Great customer service. New facility is great. Need a little more service price brakes to keep competitive with other automotive service places. More

by susansantana63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gihan Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2025 -

Precision Honda responded

susansantana63, thank you for taking the time and leaving us a review !We’re so glad you enjoyed the great customer service and are impressed with our new facility we’ve put a lot into creating a comfortable and efficient space for our customers. We also truly appreciate your feedback regarding brake service pricing. Staying competitive while maintaining the quality and reliability you expect is very important to us, and your input helps guide future improvements. -Dennis Alejo GSM

September 05, 2025

I was well attended Best experience over all He went above and beyond Very happy ?? More

by sylsan745
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Cuevas
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Sep 06, 2025 -

Precision Honda responded

sylsan745, thank you for taking the time and leaving us a review ! We're thrilled to hear that you had such a positive experience and that our team member went above and beyond to assist you. Providing excellent service is always our top priority, and it's great to know we hit the mark.-Dennis Alejo GSM

September 04, 2025

Nice new building and waiting area. The only disappointing thing was that I thought I would see a larger parts and accessories department. That would be appreciated by many. Besides tha More

by Big Sarge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2025 -

Precision Honda responded

Big Sarge, thank you for taking the time and leaving us a review! We're glad you enjoyed our new building and waiting area, and it's great to hear that our service department—especially Carlos Villarreal—made a strong impression with their professionalism .We also appreciate your comments about the parts and accessories department. Your input is valuable.-Dennis Alejo GSM

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