Precision Toyota of Tucson
Tucson, AZ
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Great experience with Richie Richie was very personable and a big help to us. We really dislike buyin a car, but Richie not only answered our questions, he made it fun. Plus he di Richie was very personable and a big help to us. We really dislike buyin a car, but Richie not only answered our questions, he made it fun. Plus he didn't pressure us. We HATE salespeople who try to pressure you into buying. This is our 2nd car we have bought at Precision. More
Buying chr Don't waste your time going anywhere else but precision Toyota in Tucson. Loved Dale Pierce and Jaff. Hands down the best place to shop for a new ve Don't waste your time going anywhere else but precision Toyota in Tucson. Loved Dale Pierce and Jaff. Hands down the best place to shop for a new vehicle. Thank you guys for everything. More
The service department extremely helpful. The service department of Precision Toyota is extremely knowledgeable and helpful. When you get your vehicle service most of the advisors it seems tha The service department of Precision Toyota is extremely knowledgeable and helpful. When you get your vehicle service most of the advisors it seems that there's a very high turnover. I prefer to continually use the same advisor. And it would be nice if something is broken on your vehicle they advise you when the issue occurs not after the fact that it broke and they fixed it and you don't have to pay for it. Because our car is like our children you're not going to babysit and say oh is your kid he broke his arm but I took him and got a cast. More
Galen is warm, welcoming and very knowledgeable about all th I’ve always had great service and every one of my questions has been answered with thoroughness and patience. I love my RAV 4 sooo much. 😆🚗 I’ve always had great service and every one of my questions has been answered with thoroughness and patience. I love my RAV 4 sooo much. 😆🚗 More
Mark Letcher and the Precision Team are the BEST! Precision Toyota of Tucson is the BEST place to buy a vehicle!! Mark Letcher and his sales team made my visit awesome!! They were so kind and answered Precision Toyota of Tucson is the BEST place to buy a vehicle!! Mark Letcher and his sales team made my visit awesome!! They were so kind and answered all of my questions with no pressure to buy!! His team went above and beyond to make my dream of owning a 2018 Camry come true!! The process was EASY. . I HIGHLY RECOMMEND Mark Letcher and the Precision Team!! They made my day!! More
Fast & thorough This was a good experience while on vacation from Ohio. Easy to find and efficient. Now we can travel home without worrying about the car. This was a good experience while on vacation from Ohio. Easy to find and efficient. Now we can travel home without worrying about the car. More
First service It seems as if once a deal is closed the customer is headed into a pile and pulled out when convenient. The most recent visit was a first service o It seems as if once a deal is closed the customer is headed into a pile and pulled out when convenient. The most recent visit was a first service on a new vehicle purchase. The windshield has obvious blemishes in the glass from the manufacturer. This was noticed on my part when purchased but I assumed it was sticker adhesive. After an unsatisfactory purchase of a remote start option I decided to wait till the next service to bring the windshield to the dealers attention. Of course the service rep said the service mgr stated it was external windshield damage..... Now I have to take more time out of my life for a return visit to the dealer to have a defective windshield replaced on a brand new vehicle More
Routine maintenance check The dealership has many maintenance reps that attend to your appointment curteously and effectively. Very nice customer waiting area and snacks and r The dealership has many maintenance reps that attend to your appointment curteously and effectively. Very nice customer waiting area and snacks and refreshments available. Good recap by the customer rep at completion of service. David Burt was our rep and he was excellent. My one disappointment with the visit was that they didn't vacuum or wash my car. Up in Washington,where we moved from, the dealer always washed and vacuumed your car at any maintenance visit. That is a very nice service and something I think Precision Toyota could do to "up" their customer service. More
Buyer be ware The salesman was not honest with me when I purchased the truck Lied about the mechanical condition The mechanical rating of the truck was not listed The salesman was not honest with me when I purchased the truck Lied about the mechanical condition The mechanical rating of the truck was not listed correctly on the check off sheet More
Excellent customer service Service department is helpful, honest and knowledgeable. Gaylon is a pleasure to work with and I feel like I can trust him. I have worked with him mul Service department is helpful, honest and knowledgeable. Gaylon is a pleasure to work with and I feel like I can trust him. I have worked with him multiple times and I believe he does not try to over- sell services. More