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Precision Toyota of Tucson

Tucson, AZ

4.4
1,212 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,212 reviews

June 06, 2018

Great experience with Richie Richie was very personable and a big help to us. We really dislike buyin a car, but Richie not only answered our questions, he made it fun. Plus he di More

by S2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie in sales
Jun 14, 2018 -

Precision Toyota of Tucson responded

Hello S2! We love your amazing review! Thank you for your feedback regarding Richie and your car buying experience! It's our pleasure to have you as our guest and we look forward to serving you again in the future! Have a great rest of your week! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

June 05, 2018

Buying chr Don't waste your time going anywhere else but precision Toyota in Tucson. Loved Dale Pierce and Jaff. Hands down the best place to shop for a new ve More

by DZRSPYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Pierce, Nusrat "Jaff" Jafferi
Jun 05, 2018 -

Precision Toyota of Tucson responded

Hello DZRSPYC, We can't thank you enough for this stellar review! We want all our guests to be as happy as you are! I've made sure Dale and Jaff received the kudos they deserve and they were thrilled to see your review! Thank you for thinking about us! We look forward to working with you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

Jun 06, 2018 -

Precision Toyota of Tucson responded

Thanks so much for your review, DZRSPYC! We appreciate your business and we're glad to see our team has provided you with excellent service. We look forward to your next visit. Best, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

June 04, 2018

The service department extremely helpful. The service department of Precision Toyota is extremely knowledgeable and helpful. When you get your vehicle service most of the advisors it seems tha More

by Rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Jun 04, 2018 -

Precision Toyota of Tucson responded

Hello Rose! Thank you for your positive review! It's always our pleasure to serve you and provide you with amazing people to work with! I would like to get some more information from you regarding the part that broke on your vehicle? Will you please call when you have a few minutes? I love the first part of your review, and the second part doesn't seem right to me. I hope to hear from you soon! My direct line is 520-665-3746 Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

June 01, 2018

Galen is warm, welcoming and very knowledgeable about all th I’ve always had great service and every one of my questions has been answered with thoroughness and patience. I love my RAV 4 sooo much. 😆🚗 More

by Redrav4lover
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Galen Saunders
Jun 04, 2018 -

Precision Toyota of Tucson responded

Thanks so much for your review! We appreciate your business and we're glad to see our team has provided you with excellent service. We look forward to your next visit. Best, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

May 29, 2018

Mark Letcher and the Precision Team are the BEST! Precision Toyota of Tucson is the BEST place to buy a vehicle!! Mark Letcher and his sales team made my visit awesome!! They were so kind and answered More

by One HAPPY Toyota Camry Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris CDO, & Naj in finance, Mark Letcher
Jun 04, 2018 -

Precision Toyota of Tucson responded

Hello One Happy Camry Owner! We're so happy that you had a great experience with our dealership. Mark Letcher is awesome and we are pleased to hear how his customer service made another satisfied Precision Toyota guest. I hope that you are enjoying your new Camry!! Thank you for your business and we look forward to seeing you again in the future! Take care, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis @pretoy.com 520-795-5565

May 28, 2018

Fast & thorough This was a good experience while on vacation from Ohio. Easy to find and efficient. Now we can travel home without worrying about the car. More

by Ntsquirel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher
Jun 04, 2018 -

Precision Toyota of Tucson responded

Thanks Ntsquirel! Our team always wants to make sure that our guests have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

May 27, 2018

First service It seems as if once a deal is closed the customer is headed into a pile and pulled out when convenient. The most recent visit was a first service o More

by Not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Padilla, Pooja Patel
Jun 04, 2018 -

Precision Toyota of Tucson responded

Hi there, We are disappointed to see your review and I'd like to discuss this situation with you when you have a few minutes. We never want a customer inconvenienced and there are some arrangements I can make to help with that! You can reach me directly at 520-665-3746 Hope you had a great weekend! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

May 26, 2018

Routine maintenance check The dealership has many maintenance reps that attend to your appointment curteously and effectively. Very nice customer waiting area and snacks and r More

by RC2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burt
Jun 04, 2018 -

Precision Toyota of Tucson responded

Hello RC2018, Thank you for your positive review! We are glad to hear you enjoyed our new dealership and all it's amenities! We build this dealership with all our customer in mind! We've struggled with the car wash issue. Of course, we'd like all of our guests to leave in a shinny clean car, the issue is time and liability. I'm happy to discuss this with your future when you have a few minutes. You can reach me directly at 520-665-3746. We really do care about our guests and I hope to hear from you soon! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

May 17, 2018

Buyer be ware The salesman was not honest with me when I purchased the truck Lied about the mechanical condition The mechanical rating of the truck was not listed More

by Cbvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sunny Davis
Jun 04, 2018 -

Precision Toyota of Tucson responded

Hello Cbvan, We are sad to see your review and I'd like to know more about this so I can help. I would be happy to call you but I'm unable to find your records under," Cbvan." You can reach me directly at 520-665-3746 Hope you hear from you soon. Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

May 10, 2018

Excellent customer service Service department is helpful, honest and knowledgeable. Gaylon is a pleasure to work with and I feel like I can trust him. I have worked with him mul More

by Tucsonmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaylon
May 15, 2018 -

Precision Toyota of Tucson responded

Hi Tucsonmom, We're so happy to read this review and to hear Galen on our service team provided you with the 5-star service experience people have come to expect from us here at Precision Toyota of Tucson! We look forward to serving you again! Truly, Sunny Davis Customer Relations Manager sdavis@pretoy.com 520-795-5565

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