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Precision Toyota of Tucson

Tucson, AZ

4.4
1,212 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,212 reviews

April 22, 2018

Amazing I originally was looking to get rid of my old vehicle that another dealership sold me. So I ended up talking to Mark Letcher on facebook and he listen More

by LeoLucero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher, Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hello LeoLucero! We are thrilled to hear you enjoyed working with Mark Letcher, and he's happy read you kind words! It's our pleasure to welcome you to the Precision Toyota of Tucson family! We wish you many years of safe travel in your 2017 Corolla! We will be here when you need us! Enjoy the rest of your week! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 22, 2018

Mark Letcher made this experience as stress free as possible I was looking for a used car and expressed interest on the Facebook Marketplace. Mark contacted me immediately, had me come in and in less than a week More

by fadastyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher, Raul Partagas, Pooja Patel, Mark Letcher
Apr 25, 2018 -

Precision Toyota of Tucson responded

Fadastyle, that is fabulous! It is our goal to provide our customers with a five-star experience, and it sounds like that's exactly what you had! It is our pleasure to have Mark Letcher on our sales team! We are thrilled that you shared your feedback with us! Thank you for your business! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 21, 2018

Extremely helpful The staff is amazing, but our salesman Mark Letcher went above and beyond to get us a deal! Pooja was very knowledgeable and gave us every option to p More

by st33lers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher, Pooja Patel, Mark Letcher
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hi St33lers, We can't thank you enough for this amazing review! I've made sure Mark and Pooja, got the recognition they deserve, and they were thrilled to read your review! We appreciate you sharing your feedback with us and others! Please let me know if I can help you in any way! We wish you many years of safe travel in your new vehicle! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 19, 2018

Good customer service Carlos was very knowledgeable. He has good customer service. He answers most of our questions and was very helpful. We would like him to be our servi More

by Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Tarazon
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hi Green, We are happy to have receive your positive review, and I would love to get some feedback from you on how your visit could have been better. We would like every guest of Precision Toyota to feel they received truly exceptional service. It's our pleasure to have Carlos Tarazon on our service team, and we are glad you enjoyed working with him. Please call me when you have a few minutes! You can reach me directly at 520-665-3746 Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 19, 2018

Routine Toyota Cares maintenance. Service was completed in a timely manner. Facility is very customer friendly. No problems detected and all key points checked at 20000 miles. This is More

by PB Sienna
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hello PB Sienna! Thank you so much for the 5-Star review! I'm happy to hear that you had such a positive a experience with our service department. We strive to provide an experience to all of our guests that is memorable and satisfying! We hope we can continue to earn your business! Have a wonderful day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 19, 2018

Pre-travel vehicle check Great service. The service rep. (Mr. Morales) was very attentive and explained whenever there was a delay and made sure I had what I needed to be comf More

by REK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Morales, service rep
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hello REK! Thank you for taking the time to leave us such a stellar review! I'm so happy to hear that Julio Morales provided such a positive experience and communicated so well with you! I'll definitely make sure to pass on the kind words to him! We did stop washing cars here at the dealership about 1.5 years ago because of a time issue. We want to provide you with great service and as little waiting time as possible. We hope you understand and I've made a note of your request. We look forward to continuing to earn your business! Have a great day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 18, 2018

30k service I was dissatisfied with the Toyota dealership on my side of town(Desert Toyota) and was forced to drive across town for service. I’m so glad I did!!! More

by Paul23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey(service advisor)
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hi Paul! Thank you so much for this AWESOME review! We are happy to welcome you over to the Precision Toyota of Tucson family! This dealership was built with our guests in mind! When visiting us, we want you to have everything you need, to be comfortable, and feel welcomed! That could mean you grab a sandwich in our cafe, drink a cup of coffee in a massage chair, watch your children play in our playroom, or work at one of our private desk areas. I will make sure Lindsey gets the recognition she deserves! She is pretty great and we are blessed to have her on our service team! We are thrilled to read about your enjoyable visit! We look forward to seeing you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 16, 2018

Highlander hybrid Very nice representatives. Not pushy. Good experience. Nice showroom. None of those horrible closed in rooms like the past which had an intimidating a More

by Jackie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher, Mark Letcher
Apr 16, 2018 -

Precision Toyota of Tucson responded

Hi Jackie 123! We are grateful you shared your experience with us! We want every guest to feel comfortable when visiting us. When you're buying a new car, it should be fun! Your salesperson, Mark Letcher is pretty amazing, and he's Toyota Certified! (Two great things, all rolled into one!) :) When your cars in service you should be able to have a massage and relax, have a nice sandwich, a place for the kids to play, or a desk to complete some work. Our dealership floor plan is very open, and our staff is helpful and friendly. We are thrilled the have you in the Precision Toyota family! ENJOY your new car! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 15, 2018

Troy chavez It was a good experience at Toyota today. Troy was very kind and helpful and made the experience a smooth transition. Thanks for my new vehicle. More

by Toyotagirl11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Chavez
Apr 16, 2018 -

Precision Toyota of Tucson responded

Thank you Toyotagirll11! We love seeing your review! Nothing makes us happier than to know Troy took great care of you and made sure your visit with us was a fantastic one! We are thrilled to have you as part of the Precision Toyota family! We look forward to working with you again! Have a great week! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 14, 2018

2018 Silver Camry We recently visited and ultimately purchased a new 2018 Toyota Camry from Precision Toyota of Tucson AZ. Omar was our salesman and a delight to work w More

by JamesJeanise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pooja Patel, Omar Robles
Apr 16, 2018 -

Precision Toyota of Tucson responded

Dear JamesJeanise, Thank you so much for your 5-star review and congratulations on your new 2018 Camry! We're are proud to have Omar on our sales team! Omar's good work demonstrates our commitment to the best customer service in town! It's our pleasure to welcome you to the Precision Toyota family! We look forward to seeing you again! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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