Preferred Imports
Birmingham, AL
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Amazing customer service and I wasn't there all day! Great customer service and they didn't try to sell me something I didn't ask for. I was in and out within 2 hours. Great customer service and they didn't try to sell me something I didn't ask for. I was in and out within 2 hours. More
Awesome The service was great! Jamaal was awesome and very helpful! Very customer friendly! Great prices! Jamaal and the dealership really work with you to ge The service was great! Jamaal was awesome and very helpful! Very customer friendly! Great prices! Jamaal and the dealership really work with you to get the best deal. More
Exceeded expectation This dealership has excellent customer service. As I approached the lot, I was instantly greeted. All of my needs were met by Bob. He's a great sales This dealership has excellent customer service. As I approached the lot, I was instantly greeted. All of my needs were met by Bob. He's a great salesman. Even the owner came and spoke and was very professional and friendly. In my book these are things that make me return as a customer and highly recommend others. I will be letting others know to shop there for your car buying needs. I am well please with my purchased and the process was fast. More
Great place to buy a car They were very friendly and helpful. They know how to work with different credit situations and got us a loan with a great intrest rate. They were very friendly and helpful. They know how to work with different credit situations and got us a loan with a great intrest rate. More
WONDERFUL JAMAAL IS A GREAT SALESMAN! HE ANSWERED ALL MY QUESTIONS AND GAVE GREAT FEEDBACK! STRAIGHT FORWARD GUY! THE ENTIRE STAFF IS FRIENDLY AND AWESOME, THE JAMAAL IS A GREAT SALESMAN! HE ANSWERED ALL MY QUESTIONS AND GAVE GREAT FEEDBACK! STRAIGHT FORWARD GUY! THE ENTIRE STAFF IS FRIENDLY AND AWESOME, THEY ALL TREAT YOU LIKE FAMILY AND THATS GREAT! I REALLY RECOMMEND PREFERRED IMPORTS! More
Excellent experience Excellent experience. Great service, got exactly what I wanted. Nothing less than the best. Will continue to purchase my vehicles here. I highly recom Excellent experience. Great service, got exactly what I wanted. Nothing less than the best. Will continue to purchase my vehicles here. I highly recommend this dealership. More
Great service Bob and the people at Preferred Imports were excellent and quick! They had us in and out easily, and worked to find the car and the payments that were Bob and the people at Preferred Imports were excellent and quick! They had us in and out easily, and worked to find the car and the payments that were right for us, it was the most satisfied we have ever been with a car buying experience. More
Great Amazing and very understandable easy to work with! Very nice, respectful, humorous, would definitely recommend to my friends or associates! If I’m eve Amazing and very understandable easy to work with! Very nice, respectful, humorous, would definitely recommend to my friends or associates! If I’m ever in look of a car again this will be my first stopping place. More
Terrible Experience Do Not Trust this dealership. I bought a car and in less that a month it was in the shop for major repairs. The dealership was unwilling to help and o Do Not Trust this dealership. I bought a car and in less that a month it was in the shop for major repairs. The dealership was unwilling to help and once I started digging into everything I found out that they signed me up for the wrong warranty package. After more digging I found out that this used to be a different dealership then the owner took the name Preferred from another man without consulting with him. This tells you that they are trying to use someone else's good name to do business. Back to my car it has been in the shop for over two weeks getting repairs made to it. More
Rami is a liar! Rami sold us a car that needs a 10k transmission. Rami was asked on several occasions if he could return our money down and pay the loan off for this Rami sold us a car that needs a 10k transmission. Rami was asked on several occasions if he could return our money down and pay the loan off for this 25k+ car and he blatantly refused. This man has no decency or respect for hard working consumers. He was in business across the street rom his current location and sold/transferred ownership of Highline in 2016. Rami has not provided any solutions to assist with this matter. The extended warranty that they sold us...the company has denied the repair bill of 10k due to the fact that the issues were pre-existing as reported period to the sale and purchase of the vehicle and contract. Rami should have been forthcoming with us opposed to selling us a vehicle that was already no good. We have contacted Rami at Preferred and to no avail he has not provided a resolve. This man cannot be trusted. Rami also requires that the consumer sign an arbitration agreement in which it wasn't explained and we have learned that this protects the dealership and not the consumer. Rami is the owner of this LLC and again Rami cannot he trusted. We continue to fight this! Everyone at the dealership has apologized except Rami the owner. Rami you need to return our hard earned money. Rami you should have never sold a car that needed a transmission. More