Premier Chevrolet of Buena Park

Just an OK experience Walked onto the dealership after a recommendation from our bank. We were there 4 hours and our questions were all answered and we were ready to buy bu Walked onto the dealership after a recommendation from our bank. We were there 4 hours and our questions were all answered and we were ready to buy but we couldn't negotiate the price at all on the vehicle. Once we sat down the price wasn't negotiated at all and they would not give us any answer of financing interest rates until they ran our credit. We walked away with no deal. Days later they called us back and we ended up coming an agreed price. Once we sat down with the finance department girl she was so RUDE and hurrying us off because it was late at night. If it hadn't taken days to come to an agreed price I would have walked out with no deal just because of her. We were given ZERO info once we went through finance. We just had papers shoved at us and off we went. This girl obviously was too busy being rushed and rude that we were in our new vehicle ready to drive off and she was running out of the dealership because she "forgot" to do some DMV paperwork and she "forgot" to collect our DMV fee. We finished the paperwork in the vehicle we purchased (in the parking lot). Sales guys at this dealership are great but their financing department was a joke! More

Amazing Internet Sales Manager- Melissa Cardona This was my first time ever purchasing a car and it went quite smooth because we had an awesome Internet Sales Manager-Melissa Cardona who was very kn This was my first time ever purchasing a car and it went quite smooth because we had an awesome Internet Sales Manager-Melissa Cardona who was very knowledgeable and helpful. We met and talked about what we were looking for, (it helped that we had done our research before hand) and we went straight to the point. She gave us a chance to look at the truck we were interested in and offered a test drive! As we drove, she gave many details as we went along and was completely knowledgeable of the car in its entirety. She was also impressed that my partner knew a lot of information about Silverado trucks and it’s many changes over the years, given that he is a Silverado enthusiast and she was able to add and answer with specific facts which was impressive. She explained the many features like the aerodynamics of the truck and how it improves the air flow and makes the trucks interior quieter. The process of actually purchasing the truck was pretty straight forward and she was helpful with the process. Assisted with explaining and completing paperwork and we even had a enjoyable time chatting (finding we had a lot in common) while waiting which made time fly. Over all Melissa Cardona was great and made us proud owners of OUR New 2017 Chevy Silverado Rally Edition! Thank you! More

Nice customer service Jason was really helpful answered all my questions, really nice and purchased my first car and I would recommend my family to purchase car with him. Jason was really helpful answered all my questions, really nice and purchased my first car and I would recommend my family to purchase car with him. More

Great customer service Very good experience, great customer service.got helped right away and everything went very smoothly I would definitely come back here again. I would Very good experience, great customer service.got helped right away and everything went very smoothly I would definitely come back here again. I would definitely recommend this dealership to family and friends More

All about the staff I had a very positive experience at your dealership, the salesman who helped me was very friendly and had a smile on his face throughout my entire vis I had a very positive experience at your dealership, the salesman who helped me was very friendly and had a smile on his face throughout my entire visit. He made sure to answer all of my questions to the best of his ability. Would definitely recommend any friend to work with him. Very satisfied! More

Aland Rojas was great!! Aland Rojas was by far the most patient and attentive person i've ever had the chance to meet. I would definitely recommend him to all my friends. Aland Rojas was by far the most patient and attentive person i've ever had the chance to meet. I would definitely recommend him to all my friends. More

Great customer service I felt there was great customer service I was helped all the way through and was told information that was helpful . had made me feel welcomed I felt there was great customer service I was helped all the way through and was told information that was helpful . had made me feel welcomed More

Chevy equinox oil change The service consultant, John Twiford provides me excellent services, I am sure he is a best customer service representative and problem solver I am The service consultant, John Twiford provides me excellent services, I am sure he is a best customer service representative and problem solver I am very happy but only one thing , the wait time is so long More

Friendly, Fair and Fast Lorenzo and his team made this the fastest and easiest buying experience ever. Car was as advertised. No pressure sales tactics. Recommend Premier Lorenzo and his team made this the fastest and easiest buying experience ever. Car was as advertised. No pressure sales tactics. Recommend Premier Chevrolet to anyone looking for a used Chevy,. More

Service experience Great service and quality. I was in and out with in an hour. Service rep took time to and answer any questions or concerns I had Great service and quality. I was in and out with in an hour. Service rep took time to and answer any questions or concerns I had More