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Premier Chrysler Dodge Jeep Ram of Harvey

Harvey, LA

4.1
1,823 Reviews

1660 Westbank Expy

Harvey, LA

70058

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1,823 Reviews of Premier Chrysler Dodge Jeep Ram of Harvey

January 15, 2024

My vehicle is equipped with video and audio recording. I overheard the conversation between the tech and Royal diagnosing my vehicle on the phone during the test drive before it came in the shop and in th More

by DSJ770
Recommend Dealer
No
Employees Worked With
Royal Becnel, Royal Becnel
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

I'm deeply sorry to hear about your experience. This is not the level of service or respect we aim to provide at Ray Brandt Auto Group. I want to assure you that we take your feedback seriously. The behavior you described is unacceptable, and it's important to us to address this issue promptly and appropriately. I would like to personally investigate this matter. Could you please provide more specific details, such as your full name, the model of your car, and the date of your service? This will assist us in addressing the situation properly. Please accept our sincere apologies for this experience. We greatly respect your service to our country, and we appreciate your feedback as it helps us improve our services. We hope to have the opportunity to regain your trust in the future.

January 15, 2024

From my very first visit anf the most recent visit which was to install a air filter, Cynthia was prompt courteous and on it! She said, 'give me a minute, this'll only take a few minutes' and before I knew More

by WynnMartin
Recommend Dealer
Yes
Employees Worked With
Cynthia Molero, Cynthia Molero
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear about your positive experience with Cynthia at Ray Brandt Auto Group! She prides herself on providing top-tier customer service and helping our customers make the best decisions for their needs. If you have any more questions or need further assistance, don't hesitate to ask. We're here to help. Thank you for choosing us!

January 15, 2024

Fast Fast and quick. Very friendly And reliable. Provided me with more savings Thank you More

by snicker4274
Recommend Dealer
Yes
Employees Worked With
Ifk
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're delighted to hear that you had a positive experience at Ray Brandt Auto Group and that you appreciated our timely service. We aim to make every visit as comfortable and enjoyable as possible for our customers. If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

January 15, 2024

My cars have been serviced here over fifteen years. Mo and his crew have always been courteous and very help in explaining the services to be done. It is always a pleasure to trust that my vehicles are More

by DIANNECB1954
Recommend Dealer
Yes
Employees Worked With
Mo
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear that you've trusted us with your vehicles for over fifteen years! Mo and our team strive to provide courteous and helpful service, and it's wonderful to know that they've consistently met your expectations. We greatly value your trust and will continue to ensure your vehicles are in good hands. If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing Ray Brandt Auto Group!

January 14, 2024

Professional staff Quick professional friendly staff got back to me quickly I would come back More

by ask0
Recommend Dealer
Yes
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear that you've had such a positive experience with us at Ray Brandt Auto Group! Our team strives to provide efficient, helpful, and friendly service to all our customers. Your kind words are greatly appreciated and motivate us to continue delivering top-notch service. If you ever have any questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

January 14, 2024

Maintenance and repair was completed as expected and on time. Jeep was on the same channel and settings. It was as a good experience. Thanks More

by GRANS.4
Recommend Dealer
Yes
Employees Worked With
Cynthia Molero, Cynthia Molero
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear that you've had such a positive experience with us at Ray Brandt Auto Group! Our team strives to provide efficient, helpful, and friendly service to all our customers. Your kind words are greatly appreciated and motivate us to continue delivering top-notch service. If you ever have any questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

January 14, 2024

Loved my experience! Daniel was so informative so patient and helpful. He really gave the most genuine service and cared about what we wanted. More

by RYNESHATAYLOR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ikeitius Everett, Daniel Austin
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

It's wonderful to hear that you had a positive experience with Daniel! His dedication to providing informative, patient, and helpful service truly embodies the values we hold at Ray Brandt Auto Group. We're thrilled that he could assist in finding exactly what you wanted. Your kind words will certainly be passed along to him. If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

January 14, 2024

Royal was kind, considerate, and very helpful. Thank you Royal! Royal was kind, considerate, and very helpful. Thank you Royal! More

by Vfavaloro
Recommend Dealer
Yes
Employees Worked With
Royal Becnel, Royal Becnel
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear that you had such a positive experience with Royal! His kindness, consideration, and helpfulness truly embody the values we hold at Ray Brandt Auto Group. Your kind words will be passed along to him, and we're sure they'll make his day. If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

January 14, 2024

Tristan was so helpful and not pushy. He was able to answer all my questions. More

by JenaMT96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Green, Tristan Sykes
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're delighted to hear that you had a positive experience with Tristan! He prides himself on providing helpful, pressure-free service and being able to answer any questions our customers have. Your kind words will certainly be passed along to him. If you have any other questions or need further assistance, don't hesitate to reach out. Thank you for choosing Ray Brandt Auto Group!

January 13, 2024

I walked in knowing what I wanted, in a sense. They pretty much helped me fill in the missing pieces and the process didn't take long at all. They answered all the questions i had!Customer service More

by Teiranickerson
Recommend Dealer
Yes
Employees Worked With
Ikeitius Everett, Ikeitius Everett
Jan 15, 2024 -

Premier Chrysler Dodge Jeep Ram of Harvey responded

We're thrilled to hear about your positive experience with us at Ray Brandt Auto Group! Our team prides itself on providing top-tier customer service and helping our customers make the best decisions for their needs. It's wonderful to know that we could assist in making your first-time experience easy and enjoyable. If you have any more questions or need further assistance, don't hesitate to ask. We're here to help. Thank you for choosing us!

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