Premier Chrysler Dodge Jeep Ram of Harvey

Rickey and Heather were beyond helpful! Great customer service and I was not pressured into any decisions. service and I was not pressured into any decisions. More

Lack of communication. No follow up. My jeep was there 4 days before I could track someone down for a status update. days before I could track someone down for a status update. More

The services is very good and quick, from customer service to the mechanic. They always help me the best way they could to make show I’m ok and comfortable. service to the mechanic. They always help me the best way they could to make show I’m ok and comfortable. More

These guys are always nice to deal with. Fast and efficient especially Daniel Austin. Great guy. efficient especially Daniel Austin. Great guy. More

Straightforward dealership, my salesman Robert Turner knew my pre - owned vehicle and certification process very well and went out if his way to make the deal work. knew my pre - owned vehicle and certification process very well and went out if his way to make the deal work. More

The work was done in a timely manner and the personal was very courtesy, friendly and polite! very courtesy, friendly and polite! More

Very professional and kept me informed on the status of my car. We Highly recommend! my car. We Highly recommend! More

The establishment was neat, the people were friendly and The establishment was neat, the people were friendly and our salesman was off the chain!! He worked with us endlessly and got our deal done!! The establishment was neat, the people were friendly and our salesman was off the chain!! He worked with us endlessly and got our deal done!! More

Very slow, cierra specifically was not knowledgeable about how to upload a supplemental estimate even though it said it on the original estimate. I literally waited over 2 months to receive my vehicle. about how to upload a supplemental estimate even though it said it on the original estimate. I literally waited over 2 months to receive my vehicle. They were Unprofessional. Cierra had a very Bad attitude when i asked questions about my claim. There were new scratches and a missing bulb on my front end when I picked up my car. The service manager said there’s no proof that they did that and that I could’ve been the one to do it.There was Unfinished work to do on my vehicle. The dent on my drivers side was not fixed and also my rocker panel on the front end was not fixed. Now for some reason my car is running hot when it sits ever since I picked up my vehicle from the dodge dealership in Harvey. This problem has never happened before bringing it to the dealership. If it did I would’ve stated it to the adjuster when did the original estimate for my vehicle. I am VERY disappointed with the service done. I also had to pay out of pocket for a rental for about a month due to cierra sitting on my estimate and not uploading it until I called numerous times, and I will also have to pay out of pocket to get fixed the things that weren’t done while my vehicle was in the dealerships care. More

Very professional customer service great..feel they need to offer more discounts for services thanks to offer more discounts for services thanks More