"Not a pleasant experience "
- Kenny Dibono
They will tell you a claim has to be submitted to know if the repair is covered under warranty, they will tell you the repair should be covered: If it's not covered you ( the sucker ) will pay us $200 regardless, The repair will not be covered, they will tell you it's $700 for repair you don't need, but if you get repair the $200 will be deducted from repair you don't need: Called Ford customer care and you wanna talk about useless, they agreed I was getting screwed by these lowlifes and recommended I get a second opinion, which would be another $200! What a joke. You're been warned.
Nasty personnel refusing to service my vehicle since last year. Because I did not lease it from them.
I called the main ford headquarters and was told to bring it to Bay Ridge Ford because this was a rogue dealership.Bay Ridge Ford is now owned by the bank they told me and Are in transition and cannot offer loaner cars.Will never lease a Ford car again!! Stay away!
"Prompt professional service"
The salesman that I dealt with, Mr. Gabriel Guerrier, was willing to work with me to insure the car I bought was the one I wanted at a fair price that I could afford.
Employees Worked With
Customer Sales Rep. Mr. Gabriel Guerrier