The service department is lacking in professional courtesy and experience. High labor. Winston and manager not very helpful. Overall, the customer service is the area that needs the most help.
"POOR Excuse for a dealership"
Don’t waste your time with this place. I live nearby but I would NEVER go the this place again. The service is terrible and the people that works there are horrible. I drive all the way to Dana to take care of my vehicle. Save yourself form aggravation.
- MKX owner
Went with an appointment but when I got there they refused to service my car because I didn't get it there. When I asked to speak with the service manager I was rudely dismissed. He was a total unprofessional pompous xxx. Do yourself a favor--- DO NOT FREQUENT THIS ESTABLISHMENT. They are total jerks.
Employees Worked With
Frank - service manager