"A GREAT DAY AT PREMIER FORD"
EVERYONE WAS FRIENDLY AND PROFESSIONAL MADE THE DAY GO BY EASY THE GUYS WAS VERY KNOWLEDGEABLE IN THE FIELDS AND HELPFUL IN EXPLAINING THE DETAILS OF THE CAR
"All the personnel were very professional "
Every one I came in contact with at the dealership were very professional. They went above and beyond to ensure that I had an excellent experience. Nat Jessie is an excellent sales rep more importantly a wonderful person.
"Dishonest Management and Staff"
The reason most people don't trust mechanics is because of places like this: my AC stopped work, so I took it to get it repaired--I am a licensed Refrigeration Engineers, of course they do not know that. I checked my system prior to taking it to the shop and determined that the compressor seized. The mechanic in the service department also determined that the compressor seized, but he concluded that it seized because the condenser was damaged as a result of a car accident. WHAT!!? And to resolve the issue I had to replace the condenser, compressor, and filter dryer for a grand total in excess of $2500. I have a warranty on my vehicle but because I "got in a accident" the parts are not covered, only mechanical failure is covered. I was NEVER in an accident and the condenser is not damaged!! These people are crooks, any repairs done here you will be robbed--especially if you do not know better. The manager claimed he saw the damage to the condenser, but could not provide a picture because everything was already back in place from the assessment--this tells me that the thieving culture is from the top down. Stay far away from this place and these dishonest people.