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Premier Kia Of Branford

Branford, CT

4.9
1,748 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE! At Premier KIA we are committed to ensuring that we exceed your expectations. Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut. Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too. Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point. Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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205 North Main Street

Branford, CT

06405

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Showing 1,748 reviews

October 02, 2015

I Highly Recommend Nathan Glazewski, Sales Consultant!!! I was in immediate need of purchasing a car. I met Nathan Glazewski at Premier Kia of Branford. He showed me the Kia Soul that I liked. Nathan told More

by mamatrudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 01, 2015

excellent used car experience the salesman was very professional, courteous, and respectful. if he didnt know an answer, he'd ask. we were made to feel as if we were buying a new More

by CTdriver
Customer Service
Recommend Dealer
Yes
September 24, 2015

Professional Sales & Business Staff with no BS My first attempt to purchase my Kia was with a dealership in Bristol CT. It was positively the worst car purchase experience of my life. The haggling, More

by JediCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Seabrook, Kenny Schmitz, Cynthia Batick
September 09, 2015

Rude Service manager Brought my car into the dealership in Branford CT because of oil in the bottom of the well where the spark plugs are. I was turned away for service be More

by JRod
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Derek McMorran
Sep 09, 2015 -

Premier Kia Of Branford responded

Dear Mr. Torres/ Please allow us to set the record straight on this matter, as, you are not being factual. You called our service department on Saturday, August 22nd concerning a problem with your vehicle. Our service department indicated that, we would absolutely have an appointment for you on September 1st (since it was not an emergency) due to our schedule and, we would call you if we could get you in prior to that date. On Monday, August 24th, you came in - absent of an appointment - at 7:30am demanding that we look at your vehicle. You were not happy that our service department couldn't look at your vehicle immediately, nor, accepted that - if you left the car, we would have made every attempt to fit it in during the day to help you. We understand that you live in Meriden and have taken your vehicle to the Kia dealer you reference as you have only taken advantage of the free service we provided you and some warranty claims. Your vehicle is now outside of the warranty provisions. We believe that we have been kind to you and have attempted to work with you. We are sorry that you feel otherwise.

Sep 21, 2015 -

JRod responded

Let me set the record straight. Based on your response, I was never told any of it. 1. I was never told that if I left my car you would have someone look at it if an opening became available that day or any other. 2. There was oil leaking into my spark plugs, how does this not constitute a type of an emergency? Especially, since this same problem was dealt with on another occasion (June 2014) and handled by your service department. Check your records or I can provide you with mine. 3. I did not come in there demanding anything. I did not ask for immediate service. That is a lie. I would like to know what free service you are referring to? I have never been offered or received any free service. Any service I received from the dealership I have paid for, with the exception of any warranty items, which wasn't free since I paid for it(again, I can provide documentation). I used to get my oil changes from Branford on a regular basis, but I found the service lacking even then. The reason I kept going there was because I bought the oil changes in bulk, which was economical for me. Due to lack of customer service, I decided to give my business to the Wallingford dealership. I suggest you conduct further research and check the dealership records because my vehicle is not outside the warranty provisions. You have not been kind or attempted to work with me. To this day I still have not received a phone call from anyone. The only communication has been this review.

Oct 08, 2015 -

Premier Kia Of Branford responded

Dear Mr. Torres/ Please allow us to set the record straight on this matter, as, you are not being factual. You called our service department on Saturday, August 22nd concerning a problem with your vehicle. Our service department indicated that, we would absolutely have an appointment for you on September 1st (since it was not an emergency) due to our schedule and, we would call you if we could get you in prior to that date. On Monday, August 24th, you came in - absent of an appointment - at 7:30am demanding that we look at your vehicle. You were not happy that our service department couldn't look at your vehicle immediately, nor, accepted that - if you left the car, we would have made every attempt to fit it in during the day to help you. We understand that you live in Meriden and have taken your vehicle to the Kia dealer you reference as you have only taken advantage of the free service we provided you and some warranty claims. Your vehicle is now outside of the warranty provisions. We believe that we have been kind to you and have attempted to work with you. We are sorry that you feel otherwise.

September 01, 2015

Hassle Free Great hassle free experience, great doing business with, would recommend to any one looking to buy or lease a new or used car with. In and out done. More

by Kaindog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 24, 2015

I can't wait to buy another car from this place! Before I even stepped into the dealership, I had heard many great things about this dealership. Coincidentally, I was mutual friends with a salesman, More

by jjoehumps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derek McMorran, Jamie Russo, Kenny Schmitz
August 14, 2015

An Awesome Purchasing Experience Through the years, I have purchased many vehicles - both new and gently used. I try to consider myself an informed buyer doing all of my research in More

by Bob F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 07, 2015

Went above and beyond Before coming to Premier Kia, my wife and me went to the Premier Kia website to look at a couple of cars. Eventually, we saw a 2009 Nissan Versa that More

by PaulF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kenny Schmitz
August 07, 2015

Incredible customer service and very trustworthy Kind, fair, informative and trustworthy throughout the entire process of purchasing a car. Truly caring people work at this dealership. And I love m More

by chrissygardner14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim (over the phone), Kenny Schmitz, Cynthia Batick
August 01, 2015

Went above and beyond I had such a wonderful experience at premier Kia with my salesman nate. I was in the showroom of executive Kia and unable to make a deal when my siste More

by Tonyzupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Cosgrove, Kenny Schmitz
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