Premier Kia Of Branford

Great experience I was in a car search slump until I decided to make some phone calls to a few local car dealers in Branford CT. my last phone call was to premier of K I was in a car search slump until I decided to make some phone calls to a few local car dealers in Branford CT. my last phone call was to premier of Kia in which I got Mitch Burban who took the time to talk to me and answer questions over the phone. It was an easy decision to go in and visit the store. Mitch was pleasant, easy to talk to, and made you feel like a friend trying to help you not like a dealer trying to sell a car. Premier of Kia has an extremely friendly staff, honest about their work, and go over and beyond to please their customer. Their inventory of cars are pleasing to the eye and to someone on a budget. I am a proud owner of new car and thank Kia of Branford. More

No Stress Buying experience The best buying expereince I've had in a very long time, Mitch Burban was Great! After the purchase he spent about 30 minutes helping me understand ev The best buying expereince I've had in a very long time, Mitch Burban was Great! After the purchase he spent about 30 minutes helping me understand every button in my new Kia, very impressed. This is the fourth car I've purchased and never received that kind of treatment. I felt very relaxed and stress free during the whole process from begining to end. Would highly recomend that if anyone is in the market to buy a vehicle they should definetly stop in here. Jose Rodriguez More

Excellent and experienced sales persons. I recently purchased a Jeep Liberty and the sales man Luigi was great..the sales manger Jason has a great sense of humor and has a giant hamster in hi I recently purchased a Jeep Liberty and the sales man Luigi was great..the sales manger Jason has a great sense of humor and has a giant hamster in his office!!! STOP IN TO SEE IT!! More

Excellent Car Buying Experience We recently purchased a Kia Soul from Premier Kia in Branford. We originally chose this dealership based on their low prices compared to other area d We recently purchased a Kia Soul from Premier Kia in Branford. We originally chose this dealership based on their low prices compared to other area dealers and their high customer satisfaction ratings online. We were nervous about the overall car buying experience prior to going to the dealership. We found the entire purchase process very easy and the entire team went out of their way to make us comfortable. We worked with Mitch Burban who helped us test drive 3 cars and made sure that we were completely satisfied with a car before we moved forward with a purchase. Mitch had a no pressure approach and was very informative on all of our questions. Brian Dubosar also took time to make sure that we were happy with the purchase and that we were satisfied with the level of service at the dealership. Jason Reis in the Finance department was very accommodating with all of our questions and made sure that we understood all of the documents during our loan closing process. We did not feel rushed or pressured throughout any part of the process. After we finalized our purchase, Mitch spent an extra half hour with us in the car to make sure that we understood how to use all of the features, hooked up our Bluetooth to the car, and took the extra time to make sure that we left the left completely satisfied. We would highly recommend Mitch and this dealership to anyone that is interested in making a car purchase. We plan to use this dealership again when we have to replace another vehicle. We are still a little shocked at how easy the entire experience was. More

Easy, good experience buying a used Honda Fit I was extrememly pleased with our experience working with Mitch Burban at Premier Kia in Branford, CT. Everyone was welcoming, friendly, easy going I was extrememly pleased with our experience working with Mitch Burban at Premier Kia in Branford, CT. Everyone was welcoming, friendly, easy going and straightforward. . Mitch was responsive, informative and efficient. More

First Car Buying Experience Cindy went above and beyond to make sure that my first car buying experience was the best that it could possibly be. Even when I changed my mind last Cindy went above and beyond to make sure that my first car buying experience was the best that it could possibly be. Even when I changed my mind last minute, Cindy did not show any signs of frustration with my indecisiveness, but reassured me she would do everything she could to make sure I was happy with whatever decision I made. More

PURCHASE EXPERIENCE OF 2006 TOYOTA COROLLA - PREMIER KIA This was my first experience purchasing a vehicle from Premier Kia of Branford. Overall, my experience was very positive. I was searching for a Used This was my first experience purchasing a vehicle from Premier Kia of Branford. Overall, my experience was very positive. I was searching for a Used Toyota Corolla for my father,who is elderly, and asked me to research and purchase a USED TOYOTA COROLLA. I researched on the internet and out of 61 used Corollas with my specifications, I narrowed it down to 3. My first and only stop was Premier Kia. I contacted Premier via e-mail informing them of my interest in a specific used Corolla that they had for sale. The next morning I received a courteous telephone call from the dealership informing me that the vehicle was available (had not been sold). My wife followed up with the dealership and we arranged to visit the dealership and look at the car that same day (early in the evening). We were scheduled to meet with Nathan Glazewski, Sales Consultant for Premier. My wife and I met with Nathan and test drove and inspected the vehicle. Nathan was most accommodating and extremely courteous to us. We test drove the vehicle on the highway and local roads and afterwards, we inspected the exterior and interior of the body and engine. During this inspection, Nathan was very helpful and let us take our time inspecting the vehicle and pleasantly answered our questions. There was absolutely NO PRESSURE WHATSOEVER from Nathan. We felt very relaxed and developed a trust and confidence in Nathan. My wife and I very much like the vehicle and we made an offer. Nathan was gracious when we made the offer and met with sales manager. It did not take too much time to negotiate a fair price. Having been satisfied with the fair price, we decided to purchase the vehicle. Two days later, we went back to the dealership with DAD, the actual owner and driver of the vehicle, and Nathan and the folks at Premier were once again very courteous and pleasant in finalizing all of the paperwork. I have never purchased a vehicle in such a low key - no nonsense and NO PRESSURE environment as Premier KIA. My wife, Dad and I were very impressed with Nathan and the dealership. Nathan is very sincere, honest and an individual whom you could trust. TRUST is paramount with my wife and I when we deal with people whom we are making a major purchase from. You don't find too many folks like Nathan in the automotive industry. My wife and I would also like to extend our thanks and appreciation to Mr. Brian Dubosar, who was the sales manager and ultimately approved our deal with Nathan and Premier KIA. There was one sticking point on the car and it was with the headlights. The lenses were fogged/severely dulled. I told Nathan and Brian that we needed to have this fixed before we finalized a deal. My wife and I strongly believed that not only was this a cosmetic issue, but more importantly a safety issue. Brian agreed to restore the lenses on the headlights at no additional cost. We feel good that Dad is now driving a reliable, well-maintained and safe Toyota Corolla. And, a final thank you goes to Mr. Jason Reis who finalized all of the paperwork for the vehicle. Jason was very courteous, patient and explained things in a slow and easy manner that was easy for us and dad to understand. The question we asked ourselves (wife, dad, and I) would we ever go back to Premier Kia or recommend this dealership to friends to purchase a new or used car and the overall answer is YES!!! MOST DEFINITELY!! On behalf of day, my wife and I we extend our sincere thanks and wish Premier KIA all the best - DON"T CHANGE - KEEP IT GOING YOU HAVE THE RIGHT APPROACH!! More

Exceptional Customer Service and Honesty Is the thought of having to go to a dealership and purchasing a new or used car daunting to you? Do questions like: Is this a reputable and honest dea Is the thought of having to go to a dealership and purchasing a new or used car daunting to you? Do questions like: Is this a reputable and honest dealer? Am I getting taken advantage of? Am I getting a good price? Will I be able to afford payments? Is this car safe for me (and my family)? Is this car going to safely get me around in the rough CT winters? all run through your head? Well they have always ran through mine when thinking of buying a new or used car. My biggest fear: Regret. Fear no more with Premier Kia. Last time I purchased a car was from a dealership (that is now closed) and I felt extremely taken advantage of. It happens, moving forward with that in the back of my head, I wearily had to start looking for a new car after totaling my old car. I'm a single mom that works two jobs and has a hefty student loan payment. I needed a safe, reliable car that I could afford and be an investment that would last me a while. I need to make sure my child and myself get around safely, especially in the up and coming CT winters. I've been recommended KIA of Branford by a coworker a couple of years ago but like I said I've been putting it off due to past experiences. I decided to go, I was promptly greeted and told someone would be right with me. I was the jerk that came around lunch time, lunch breaks are sacred! Nathan was sweet enough to forgo his lunch break and listen to my situation, my concerns with affordability, safety, what I wanted, what I needed and before I knew it we were on the road test driving cars in the lovely town of Branford. Nathan listened attentively, addressed my concerns, never pushy and led me in the direction of the right fit for my family and myself on all levels. After meeting with Nathan, picking out the best car for me, I had to leave and come back later that evening to meet with Jason to go over the scary stuff...money! Jason spent quality time working with me, going over what kind of options were available to me and in my budget. I did have a co-signer, which meant he had to spend more time with us and answering a lot of the same questions twice, which he was happy to do. (All with an 8 year old getting antsy and hopping around his office.) He was so patient, kind and most importantly, honest. I walked out of his office with a very affordable payment, lower than what I had expected and feeling at ease. That huge weight on my shoulders from fear was now lifted. I love my new car but I walked away with faith restored in (the right) car dealerships again. It was such a great experience, having that high level of customer service, the open communication, honesty and walked away relieved and grateful to have a car again on terms I'm happy and comfortable with. Many thanks to Nathan and Jason of Premier Kia for that. You guys are the best! My only regret was not getting up there sooner. More

Superior Customer Sevice Extremely helpful and very pleasant atmosphere. Mitchell Burban provided exceptional customer service. He was extremely knowledgeable. I was extremel Extremely helpful and very pleasant atmosphere. Mitchell Burban provided exceptional customer service. He was extremely knowledgeable. I was extremely relaxed and felt no pressure at all. He stayed in contact with me right up until the delivery of my car. He truly made me feel not being pushed into a sale. He was more about what the customer wanted and not about a sale. Thank you Mitch and I will be sending people your way More

Excellent Best car buying experience I've ever had. Everyone is very personable and ready to answer any questions. I brought my daughter (she is one and very en Best car buying experience I've ever had. Everyone is very personable and ready to answer any questions. I brought my daughter (she is one and very energetic ) everyone was very friendly to her and my sales person was very patient while I tended to her in between my car buying experience My sales person answered every question I had and walked through all of my options to help me feel as comfortable and satisfied with my purchase. She also took me through the whole car step by step explaining every feature, every button why they do . She downloaded the apps I needed on my phone hooked up my Bluetooth. When I went to the finance office he explained everything to me and also answered any question I had . I am in love with my car and will definitely be returning for my next purchase. Highly recommend to everyone. More