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Premier Kia Of Branford
Branford, CT
1,747 Reviews
PREMIER KIA IS HOME TO THE PREMIER ADVANTAGE BUYERS BENEFITS PACKAGE WHICH INCLUDES OUR PEACE OF MIND GUARANTEE -3 DAY EXCHANGE POLICY AVAILABLE ON EVERY NEW KIA WE SELL PLUS SO MUCH MORE!
At Premier KIA we are committed to ensuring that we exceed your expectations.
Premier KIA is conveniently located off of I-95, Exit 54 in Branford. We are just 5 minutes from New Haven, CT, 15 minutes from Milford, CT, 15 minutes from Wallingford, CT and 25 minutes from Bridgeport, CT. In addition, we are only 20 minutes from Shelton, CT and Old Saybrook, Connecticut.
Premier Kia is Branford Connecticut's Source for Unmatched Kia Sales and Service near Hamden and Milford
At Premier Kia, our name says it all. As the premier Kia destination for Branford, North Haven CT, Hamden, and Milford drivers, we are proud to serve the automotive needs of our customers with a brand new state-of-the-art facility and an extensive selection of the latest new Kia models and automotive services. Our Connecticut dealership is one of only 65 Kia Galleries in the country. This allows us to deliver a unique and enjoyable car buying experience, throughout every step of the process. In our showroom, not only will you find popular new Kia models like the Teluride, K5, Sorento, Soul, and Sportage, you will also find premium amenities such as a spacious and comfortable lounge area, an Internet café with free WiFi, and a beautiful vehicle delivery area. Plus, you can find both green cars, hybrid and electric vehicles like the NiroEV and the all new EV6 too.
Of course, not everyone is in the market for a brand new vehicle. In fact, many of our Branford customers instead prefer the tried-and-true nature and excellent value proposition of a pre-owned vehicle. With this in mind, we are proud to maintain a large inventory of quality pre-owned models as well. Many of our used vehicles are just a few model years old and offer many of the same great features as newer models but at a more accessible price point.
Our highly trained technicians know your vehicle inside and out, and they have the experience, skills, and state-of-the-art equipment to get the job done right the first time. They only use genuine OEM Kia parts in order to guarantee exact fit and finish and lasting durability. Whether you need a simple checkup or an unexpected repair, you can trust our team to get you back on the road safely and as quickly as possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,747 reviews
August 08, 2014
Happy Outcome We purchased a 2010 Ford Ranger on 6/16/14. Everything was fine, the salesman Nathan was great - our only request was the two front tires be changed We purchased a 2010 Ford Ranger on 6/16/14. Everything was fine, the salesman Nathan was great - our only request was the two front tires be changed, which they did. We did notice a lot of weights on one of the new tire rims, but didn't think much of it at the time. We even purchased a bumper to bumper extended warranty! Well we actually own a business right up the street from them, and live not to far away as well, so it was awhile before we took the truck on the highway and when we did, the moment you reach 60 - 65mph the wheel shakes A LOT! So last week my husband stopped in to see if they could rebalance it, and they told him to bring the truck in on Tuesday 8/5. They stated that there were a lot of weights on the rim (which was strange to us at that moment because they are the ones that placed them there) and that they added more to the rim because the rim was bent - which is why it's shaking so much. Well now we know that the extra weights were. We waited for a call to see how this would be handled, and I was called today and told that a new rim is already on order for us!! So happy to have someone stand behind their service! More
by Debbster
August 06, 2014
"Great experience" What a wonderful salesman in Nathan! .....very sincere and a great dealership...customer service is the "premier" goal!..relaxed and smooth atmospher What a wonderful salesman in Nathan! .....very sincere and a great dealership...customer service is the "premier" goal!..relaxed and smooth atmosphere....best selection in Kia"s ....... More
by alexandra.bezerra
Employees Worked With
August 05, 2014
second purchase looking for a car for my husband we decided to go back to premier kia of branford ct. abosolutly love this dealership....never any pressure and no one looking for a car for my husband we decided to go back to premier kia of branford ct. abosolutly love this dealership....never any pressure and no one "pestering" you or trying to talk you into something. this is our second purchase from them and we couldnt be happier. MARK PERUZZI was great listening to us and followed up on evrything. JASON worked hard to make our loan happen with great success. when we are ready for our next car we WILL be going back to PREMIER! we are telling everyone we know about this dealership......see you soon! we are now a two KIA family........... More
by olsmoo
August 04, 2014
Amazing!! From the moment we arrived at Premier Kia, we were met with kind and friendly faces. My mom and I had specifics about the car that we strongly wanted From the moment we arrived at Premier Kia, we were met with kind and friendly faces. My mom and I had specifics about the car that we strongly wanted in my new vehicle. We were looking for something used, but didn't even consider a Kia. We had talked to someone on the phone, but when we got there, we started talking to Mike Iovino. Mike had a great sense of humor, but knew when and how to be serious. We told him what we wanted in the new car, and he showed us some cars. He introduced us to the Kia Soul, which I had never thought about driving. He wasn't pushy at all, and I was very open to this car. My mom was unsure, but mike made sure we knew the carfax and the cqr information. After we took a test drive (very fun and we felt very comfortable with mike), I fell in love with the car. We were aware of the safety features, which is especially important to my mom since I am a college student taking my car to another state. He also told us a story of an accident in a Kia in which the car flipped over. The boy in the car left with a few stitches and no other injuries. The Kia is definitely safe. I knew this was the car for me. The next day I came back, and mike showed me all of the specs of the car and how to work everything. Mike was efficient and professional, but he was still personable and we were able to casually chat with him. We became close to him and I got his number in case I need anything. I now have had the car for about a month and a half, and I honestly can say it is the best car ever. Everything was in working order and the way mike had said it would be. I definitely recommend this place AND Mike Iovino! Mike is so awesome and he's the perfect person to sell a car! He also filled up my gas tank! More
by Sarkondziela
Employees Worked With
Mike Iovino
July 29, 2014
REALLY?! You washed the engine, then wanted to charge me almost $1000 to fix the oil leaks you hid? I just purchased the car a month ago. Don't tell me you di You washed the engine, then wanted to charge me almost $1000 to fix the oil leaks you hid? I just purchased the car a month ago. Don't tell me you didn't know about this. More
by Mad06512
Employees Worked With
None
July 28, 2014
Great customer service Too often one only hears about poor customer service and complaints. Sometimes, good deeds and outstanding job performance go unnoticed. I would like Too often one only hears about poor customer service and complaints. Sometimes, good deeds and outstanding job performance go unnoticed. I would like to take the time to inform you of what I would consider superior customer service. I was in the Premier Kia dealership on Monday July 21 to buy a Kia Sorento for my 17 year old daughter and was greeted by Nate. He was extremely courteous, professional and attentive to my needs and more importantly, listened. A rare combination of skills in my opinion. Job well done ! In short, would highly recommend Kia of Branford and would seek out Nate's assistance. Regards, Louis Modell More
by lmodell
Employees Worked With
July 25, 2014
Professional Service at it's Best My wife & I purchased a used Kia Soul from Premier and the experience was great. Our sales person, Mark Peruzzi, did a great job making the process ea My wife & I purchased a used Kia Soul from Premier and the experience was great. Our sales person, Mark Peruzzi, did a great job making the process easy and take as little time as possible. Mark went out of his way to deliver the vehicle. The business process with Jason Reis was super efficient. Thank you Premier. More
by SeeSpotRunNYC
July 16, 2014
Great experience I started looking at a couple of used Kias at Premier after test driving at other Kia dealers and with the help from Rich in Sales was able to find a I started looking at a couple of used Kias at Premier after test driving at other Kia dealers and with the help from Rich in Sales was able to find a new Soul at a price that I just couldn't pass up. Hands down the best experience at the dealers I went to this year. No pressure, no nonsense and very pleasant would be the best description I can provide. We will definitely look at Premier Kia for our next vehicle ! More
by NJO
July 15, 2014
My experience My overall experience with Kia Premier of branford was wonderful....Everyone was very nice to us from the first time I went to compare prices to the d My overall experience with Kia Premier of branford was wonderful....Everyone was very nice to us from the first time I went to compare prices to the day I went to pick up our new car....I felt very at ease with the staff on hand...never felt any pressure and everyone seemed eager to please and meet our needs from looking to buying..... So far I have had my car for a little over a month and am very happy I bought my Kia Sorento. More
by pam.cofrancesco
Employees Worked With
July 05, 2014
Buyer beware!!! I bought a used Honda Civic from Premiere Kia last summer for my daughter-in-law, paying top dollar for a low mileage car in seemingly excellent condi I bought a used Honda Civic from Premiere Kia last summer for my daughter-in-law, paying top dollar for a low mileage car in seemingly excellent condition. As it was over 7 years old however, there was no warranty or protection afforded by CT state lemon laws. It had 100,000 miles on it, and I balked when they couldn't tell me if the timing belt/water pump had been done. They agreed to do it within the next six months at their cost, if I bought this car before the next day, which was the first of the month. It was promised, (although not in writing) that they would work with me if there were any unforeseen issues determined with this car. 2 days after buying it, it started showing a spurious catalytic converter code. This code quickly became constant, and come to find out, will mean a $1200 repair that will be required before the next emissions test, which was only a year out, as it had been expired when the dealer had it tested just before the sale. It appears highly unlikely that they didn't know this code existed before selling me this car, and all the assurances that they would "work with me" if there were any pre-existing problems, have proven to be worthless! I am very disappointed with the way this issue was handled, and would not recommend buying anything from this dealerships that doesn't carry a factory warranty. It does not surprise me to note that the sales manager, Liam, has been replaced, as has the customer service rep, Tom Backus. Update: 7/23/14 I attempted to edit this review, after Tom Backes replied privately to me, but it never showed up. He has not been replaced as I thought after reviewing the personnel listing on this web site. The public reply that he has posted below my review is not accurate. The faulty catalytic converter code showed up spuriously only two days after buying the car, and was in all the time within a couple of weeks. This did NOT just occur 8 months after buying the car as he suggests, and he knows that. The dealership was notified of this problem immediately, and the "discount" he offered me on a replacement catalytic converter was anything but! I could get a better price anywhere I looked. I was treated very shabbily by this dealership, and would highly recommend avoiding them! More
by wbellows
Employees Worked With
Tom Backus, Liam McClellan
